Registrar Corp Reviews 1,409

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience overall. Everything was handled quickly and professionally, with clear guidance on what to do at each step. Communication was direct and to the point, which made the whole pro... See more

Rated 1 out of 5 stars

I reached out to Registrar to help with FSVP compliance. Once I paid them, stop hearing from them. I tried to reach out to them, no response. Sent multiple emails and made many phone calls, no respons... See more

Rated 5 out of 5 stars

Where do I even begin? Tim has been so instrumental in not only navigating us throughout this new territory for us, but also an extremely knowledgeable and personable professional. Every single quest... See more

Rated 5 out of 5 stars

I particularly thank Anne Cecile Huet our contact in France for these very professional services which have always allowed us to move forward in our projects for the USA. By e-mail or by telephone, s... See more

Company details

  1. Business to Business Service

Written by the company

Registrar Corp is a U.S. Food and Drug Administration (FDA) consulting firm that helps companies in the food and beverage, medical device, drug, tobacco, and cosmetic industries comply with FDA regulations. Registrar Corp offers assistance with FDA registration, U.S. Agent requirements, labeling compliance, detentions, and much more. Since opening its headquarters in 2003, Registrar Corp has expanded to 19 worldwide offices. Employees include former U.S. FDA officials, scientists, and industry experts.

24/7 Customer Support

Written by the company

Immediate Assistance
Registrar Corp provides immediate assistance to U.S. FDA Regulatory questions at www.registrarcorp.com/livehelp.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Disappointed

I recently registered with this company with high hopes of receiving the good service that is often praised in the reviews. Unfortunately, my experience has been quite the opposite. Once they have your money, it seems that they lose interest in providing quality service. There has been a significant lack of communication at every step of the process. Instead of receiving guidance from their team, I find myself bombarded with emails directly from the FDA without any explanation from the company.

Attempts to seek clarification or insight into the unfolding process have been frustrating. When I call for assistance, I am often placed on hold with the promise of a callback that never materializes until I initiate contact again. It is essential for the company to improve communication and ensure that someone reaches out at each stage of the FDA registration and DUNS number processes. Moreover, there should be clear communication about the potential consequences if the FDA cancels a registration, especially in cases where individuals work from home. This information needs to be communicated effectively from the start, considering the overwhelming nature of the entire process.

Regrettably, the service I have received is far below expectations, and I am disappointed that I paid $495 for what seems to be a subpar experience.

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

Good service and staff treatment

They help with agility and efficiency to clarify any doubts that our company may have. They do not take long to respond to emails. Very good treatment. We are still at the beginning of the project and I hope that everything continues to be like this in the future. A pleasure to work with them.

September 11, 2023
Rated 1 out of 5 stars

The FDA is letting the food…

The FDA is letting the food corporations poisonous what the ingredients and the additives they put in our food and they know about it and they will not do a thing about it because it's all about money and corruption so to say they get a five star is pathetic if people knew what they are doing to us they wouldn't even get a one-star they are corrupt with the pharmaceutical companies if you look at the ingredients and the additives that they put in our food today and the FDA allows these chemicals and poisons that other countries do not allow if they allow this poison in our food that speaks highly of what pharmaceutical companies think about us

September 10, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent help and very quick answer

Excellent help and very quick answer! I am very happy with the service provided by your company and eveyone I have spoken to has been very helpful and managed to solve my problems. Thank you!

July 5, 2023
Rated 5 out of 5 stars

Can not be better then this!

Extremely competent, knowledgeable, and trustworthy. I still have many other things to do and will keep my loyalty to them. I would strongly refer them to all my clients and friends.
I felt in a teamwork project with an excellent outcome.

April 18, 2023

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