I ordered two weeks ago, get nothing! i try to speek with the support but i get zero help.. NEVER ORDER FROM HERE !!!! Sendungsnummer 430118759702 If i get my order i delet this if not i write... See more
Company replied
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See what reviewers are saying
I ordered tires on 24. 10 and got them today on 12.11.(Switzerland) It took longer as I expected but I should have ordered them earlier so I would not be stressing if they will arrive before snow.... See more
Customer service is very helpful. They are patient with someone like me who is still learning the German language. Their website is superb and easy to use. I have to still see what will be my experien... See more
Company replied
Tires came within a week -- the same one that I was waiting from reifendirekt for more than a month. I had to cancel from reifendirekt and order them here -- and it just came in a week and saved me in... See more
Company details
Written by the company
Der Reifenexperte reifen.com ist einer der größten Reifen-Onlinehändler Europas mit einer riesigen Auswahl von über 600.000 Reifen aller Marken. Das Angebot umfasst Reifen für PKW, Motorräder, Offroad- und Transportfahrzeuge und Fahrräder sowie Felgen, Kompletträder und Zubehör. Neben dem reifen.com-Onlineshop gibt es in Deutschland 37 Filialen für zusätzliche Serviceleistungen wie Achsvermessung, Radnabenreinigung oder Radeinlagerung.
Contact info
Südfeldstr. 16, 30453, Hannover, Germany
- 0511/123210 -10
- info@reifen.com
- www.reifen.com
3.9
Great
19K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 59% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from reifen.com
Hallo Herr Arsand,
herzlichen Dank für Ihre Top Bewertung!
Liebe Grüße
Janik vom reifen.com Team
Super Service.
December 4, 2021
Reply from reifen.com
Hallo Herr Balaniscu,
herzlichen Dank für Ihre Top Bewertung!
Liebe Grüße
Janik vom reifen.com Team
Homepage gut
November 30, 2021
Reply from reifen.com
Hallo lieber Kunde,
vielen Dank für Ihre positive Bewertung!
Liebe Grüße
Janik vom reifen.com Team
Trustworthy
November 30, 2021
Reply from reifen.com
Hallo lieber Kunde,
vielen Dank für Ihre 5-Sterne-Bewertung!
Liebe Grüße
Janik vom reifen.com Team
Super Angebote alles Tip top
November 28, 2021
Reply from reifen.com
Hallo Herr Lauer,
vielen Dank für Ihre 5-Sterne-Bewertung!
Liebe Grüße
Janik vom reifen.com Team
Bad way of doing business
First order never arrived as the wrong number address was given and after correcting it the tires were shipped back to Poland as the customer service didn't do their job correctly. I was asked if i still wanted them so i said yes, but still never made it and no one told me anything. I went back and ordered a different brand and after charging my credit card and providing an invoice i was told the tires were out of stock and that they found a new supplier, but the price went up 10 euros per tire. I agree to the price increase as my tires are hard to find, but i will NEVER use this company again!
November 25, 2021
Unprompted review
Reply from reifen.com
Hello Will,
Thank you for your response. You´re right that the buy drifted unlucky. Another mail with an explanation will follow.
Please excuse the trouble you had with us.
Best regards,
Nanette from reifen.com
Super Service
November 24, 2021
Reply from reifen.com
Hallo Herr Bien,
herzlichen Dank für die Top-Bewertung.
Viele Grüße
Nanette vom reifen.com-Team
Super Service 👍
November 23, 2021
Reply from reifen.com
Liebe Frau Arfo,
schön, dass alles zu Ihrer Zufriedenheit ist. Vielen Dank für die gute Bewertung. Antonia vom reifen.com-Team
Reply from reifen.com
Hello sghosh,
thanks a lot for this kind review.
Best regards,
Nanette from reifen.com
super service
November 22, 2021
Reply from reifen.com
Hallo Herr Duman,
so soll es sein. Danke schön!
Viele Grüße
Nanette vom reifen.com-Team
Pretty good
In general really good. Just some usability hickups on final few pages related to mobile number and appointment selection (there is no indication that when you select reserve it was actually reserved, and you should continue using button below)
November 15, 2021
Reply from reifen.com
Dear Client,
thank you very much for your positive feedback.
Best regards
Janik from reifen.com team
Reply from reifen.com
Sehr geehrter Kunde,
das freut uns. Danke für die tolle Bewertung.
Antonia vom reifen.com-Team
Reply from reifen.com
Sehr geehrter Kunde,
wir bedanken uns für das super Feedback und das entgegengebrachte Vertrauen.
Herzliche Grüße
Anonia vom reifen.com-Team
Great customer service
Great customer service. I have been receiving constant updates until delivery of my product. Great value for money: best price deal I could find over other online platform.
October 30, 2021
Unprompted review
Reply from reifen.com
Dear Customer,
Thank you for the good rating. We are glad that you were satisfied.
Antonia from the pneueexperte.ch team
Reply from reifen.com
Hallo Herr Emken,
vielen Dank für Ihre 5-Sterne-Bewertung!
Liebe Grüße
Janik vom reifen.com Team
sehr intuitive interface
October 28, 2021
Reply from reifen.com
Hallo Herr Toumi,
vielen Dank für Ihre Top Bewertung!
Liebe Grüße
Janik vom reifen.com Team
Reply from reifen.com
Hallo Herr Diaz,
so soll es sein. Herzlichen Dank für Ihre Rückmeldung.
Viele Grüße
Nanette vom reifen.com-Team
Top👍👍👍👍👍👍👍
October 25, 2021
Reply from reifen.com
Hallo Herr Bekdas,
vielen Dank für Ihre super Bewertung!
Liebe Grüße
Janik vom reifen.com Team
super service
October 21, 2021
Reply from reifen.com
Hallo lieber Kunde,
vielen Dank für Ihre Top Bewertung!
Liebe Grüße
Janik vom reifen.com Team
Reply from reifen.com
Sehr geehrter Kunde,
das freut uns. Danke für die tolle Bewertung.
Antonia vom reifen.com-Team
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