Remotes4u (UK) Reviews 11,358

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 414 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting that they work perfectly right out of the box with no complicated setup required. Many people highlight the ease of finding the correct item on the website and the excellent service, which often includes swift delivery and helpful communication. However, some customers experienced issues with delivery, reporting that their orders did not arrive or were significantly delayed. A few other people also felt that the product they received was not compatible or functional, and in some cases, they encountered difficulties with the return process.

What people talk about most

Product

Consumers generally express satisfaction with the product, often highlighting its quality and functionality.... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speedy and often... See more

Service

Reviewers consistently express high satisfaction with the service. Customers frequently highlight the quick,... See more

Order

Users describe positive interactions with order. Customers consistently praise the ease of the ordering... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and quick functionality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely Five Stars! Website was clear and easy to navigate, new remote arrived quickly and most importantly worked straight out of the box! Also a risk free experience really given there’s a 30 d... See more

Company replied

Rated 5 out of 5 stars

Been needing a new remote for months on , off button wasn't working properly. Very frustrating. Was a bit reluctant to gether another one as from experience years ago trying to pair new r... See more

Company replied

Rated 5 out of 5 stars

Clear, concise prompt and helpful advice. Ordered Tuesday evening and was delivered to my home (300 miles from Doncaster) on Thursday morning. Put batteries in and it worked perfectly first time. Exce... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. Ordered replacement remotes for Samsung tv and Panasonic recorder which arrived the next day. I had a little problem pairing the two but a quick phone call and the input of a couple... See more

Company replied


Company details

  1. Electronic Spare Parts and Components Store

Information provided by various external sources

Retailers of genuine originals and classic alternative replacement remote controls. For all types of audio/visual devices including TV, STB (set top box) players/recorders, Free view boxes, Satellite boxes, DVD players/recorders, Sound bars, Surround sound, Home theatre, Projectors and VCRs.

Remotes4u (UK) Retailers of Audio/Visual Remote Controls.

Written by the company

We intend to provide value for money and always strive to provide excellent customer service.
We will always endeavour to offer value for money by supplying the best quality replacement remote controls on the market at the lowest possible prices. We will always strive to provide excellent customer service.

Fast free 1st class UK delivery as standard.

Usually all orders placed before 4pm will be dispatched the same working day and Royal Mail aim to have them delivered by the next working day.

Usually all orders placed before 4pm will be dispatched the same working day by 1st class post as standard. We use Royal Mail's 24 hour service and they will aim to have your order delivered the next working day, this also includes orders placed on Friday usually being delivered to you by Saturday.

Contact info

4.9

Excellent

TrustScore 5 out of 5

11K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Item ordered

Item ordered. Advised of delivery window dates. Item arrived as described and on time and works perfectly. I can have no complaints with the product or service.

May 11, 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Your positive review is very much appreciated and I hope it helps our future potential customers buy with confidence.

Rated 5 out of 5 stars

Excellent and proficient service

Excellent and proficient service. Just what we needed. Competitively priced, speedy delivery. Highly recommend. Cheers.

May 11, 2026
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Reply from Remotes4u (UK)

Your review is truly appreciated, thanks for taking the time out of your day to write it. I hope it helps others who may be a little unsure when buying from our website that they can have the confidence to buy from us with a 30 day no quibble returns policy but more importantly a professional customer support team who are always available by email to try and resolve any issues customers may be having. We’d rather all our customers have a working and functioning remote controls, than be without one.

Rated 5 out of 5 stars

Exactly what I was looking for and…

Exactly what I was looking for and works really well with no set up needed. Super speedy delivery which was a great surprise! Thank you very much!

May 8, 2026
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Reply from Remotes4u (UK)

Thanks so much your review is really appreciated.

Rated 5 out of 5 stars

Part was easy to find on website

Part was easy to find on website, order processed and sent out quickly.

May 7, 2026
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Reply from Remotes4u (UK)

Thank you for the concise and positive review, I hope others find it helpful to their decision making when buying a remote control from our company.

Rated 5 out of 5 stars

Impeccable customer service

I emailed the company yesterday with a query about which remote was most suitable for my elderly TV. The company replied very promptly, with a further query answered almost instantaneously. I subsequently ordered the recommended (competitively priced with no charge for post and packing) item, and it arrived this morning. It was literally a case of, 'insert batteries and go!' Extremely impressive service from start to finish and I highly recommend Remotes4u(UK)

May 9, 2026
Unprompted review
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Reply from Remotes4u (UK)

Your review is greatly appreciated and I hope it helps others who may have any niggling doubts, thank you so much.

Rated 5 out of 5 stars

Remote worked perfectly

Remote worked perfectly despite being an alternative as the original no longer manufactured. Delivered timely and ahead of schedule. Thank you

May 1, 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Your review is greatly appreciated, thanks.

Rated 5 out of 5 stars

First Order

First time using this company. I don't buy many remote controls but the advice given on their website was spot on.
The order process was good and delivered as advised.
Very Good

April 28, 2026
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Reply from Remotes4u (UK)

Thank you for the positive review, it is appreciated so much.

Rated 5 out of 5 stars

speedy delivery

speedy delivery, and works fine.

April 27, 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We always strive to provide the best possible service, thank you for your review.

Rated 5 out of 5 stars

Ordered Friday afternoon arrived next…

Ordered Friday afternoon arrived next morning. Reasonable price.

April 24, 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for your feedback and taking time out of your day to give us a positive review. The team at Remotes4u (UK) appreciate this immensely.

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