I'm very happy to know I'm pest free. Due to Darren the lovely technician who carried out the necessary work to erradicate the problem. He was polite, friendly and above all extremely professional. B... See more
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With over 100 years providing expert and professional pest control services throughout the UK, Rentokil Pest Control offers fast, reliable and effective solutions to pest infestations of any kind. We lead the way in developing innovative, environmentally sensitive solutions for the detection, prevention and elimination of troublesome pests including: • Rodents • Insects • Birds. Our professional, BPCA certified local technicians are ready to respond to your needs covering a national network of customers in public sector, commercial and residential areas.
Contact UsRentokil Initial, Compass House, RH10 9PY, Crawley, United Kingdom
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Prompt- professional-safe response from the very first call from surveyor Glen- to the agents Dan (possibly 2 x Dan's) who carried out the treatment but whichever Dan were exceptionally thorough. The communication was exceptional there were calls from Kevin and a Pete to communicate exactly what was happening-when and how with an after service timeline. Their attention to detail was rigorous-meticulous and performed with great care and attention- followed by a full indepth investigation. This was so reasurring to hear my concerns were listened to. Their expertise was second to none. I cannot praise them highly enough especially Kevin who came to complete the after treatment review. If I have failed to mention anyone by name I apologise. A most traumatic expereince was treated with the utmost consideration and understanding. I cannot thank you all enough.

Reply from Rentokil Pest Control UK

Reply from Rentokil Pest Control UK
I am very disappointed with the bed bug treatment I received from Rentokil. I paid £2,100, expecting a professional and effective service, but unfortunately we are still experiencing bed bugs even after the treatment was completed.
Before Rentokil, I used another pest control company and paid around £500. Their technician spent approximately 45 minutes treating the property, and afterwards we noticed a significant reduction in bed bugs for around 15 days.
With Rentokil, however, I was surprised that the technician’s visits seemed to take less than 15 minutes, and I mainly saw him spraying the wooden areas. Despite paying considerably more, we have continued to see bed bugs and have not seen the improvement we expected.
For £2,100, I expected a much more thorough treatment and, most importantly, a solution to the problem. Unfortunately, based on my experience and the results so far, I am very disappointed with the service and do not feel that I received value for the amount I paid.

Reply from Rentokil Pest Control UK
Although the traps were placed, i still continue to experience mice in my house

Reply from Rentokil Pest Control UK
Job needed doing and it was completed without fuss or bother. Very good level of interaction with operative

Reply from Rentokil Pest Control UK
The young Gentleman that was assigned to me(Jamie) was ALWAYS thorough and put my mind at ease (especially with having a phobia) he was punctual and explained everything in detail, traps were set and he followed up in a timely manner. Thankfully my situation with the squirrels/mice in my loft has been dealt with!! Let's hope that's the end of it.
Thank you very much for your hard work Jamie it's appreciated.

Reply from Rentokil Pest Control UK
The engineer was always punctual, polite and listened to our concerns. He carried out the work efficiently and we are happy that the squirrels are no longer causing issues

Reply from Rentokil Pest Control UK
Providing good service, respond well when called, good communication

Reply from Rentokil Pest Control UK
Staff were helpful and friendly. The surveyor offered practical solutions. The visiting technician keeps us informed on the monitoring.

Reply from Rentokil Pest Control UK
The technician was great, but we still have mice. We paid £1,600 + for the service; a partial or 100% refund for pain and suffering would be great. Thank you, I'll give you 5* reviews and will be happy to do so for money

Reply from Rentokil Pest Control UK
Very helpful Rob came put traps down and sprayed still got ants coming out a week to day to see what activity there has been and try something different

Reply from Rentokil Pest Control UK
very poor communication and doesn't provide report every visit. Missing visits

Reply from Rentokil Pest Control UK
Speed of response was excellent.
Joe is a personable guy who knows what he's doing.
The action he took and the report he sent through were exemplary

Reply from Rentokil Pest Control UK
Excellent service. Very thorough visits - great equipment used to track the issue, and then a clear plan put in place. Alan was very helpful, nothing too much bother. Friendly service. Highly recommend if you have a pest issue.

Reply from Rentokil Pest Control UK
Unbelievable service from the get go, from Jordan, Alan, Seb, Adam and Morgan. We could not thank the boys enough.
Every request has always been met. Jordan especially who has always gone above and beyond to everything we have needed.

Reply from Rentokil Pest Control UK
Excellent service - always attend on time, communication is always given to any issues we may have and effective solutions are always offered.
Gemma Stanton is our local technician and she is brilliant.

Reply from Rentokil Pest Control UK
Your technician Joel was very professional and kept us informed throughout the process of treating and removing our wasp nest. He was very personable and professional towards us and recommended we replace our outside extractor fans exits( which is how the wasps first gained access to our property).
Our regular maintenance guy is currently on holiday. When he returns I will ask him to install mosquito proof grills and meshes to the outside end of the extractor fans. Please pass on our thanks to Joel for the 10 out 10 service and the advice he provided.

Reply from Rentokil Pest Control UK

Reply from Rentokil Pest Control UK
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