Repaircare.co.uk Reviews 

Absolutely garbage. 4 visits, 4 days off work as engineer will only give a 8am-6pm time… still not fixed problem. Engineer just says he can see a fault but hasn’t ever seen the fault we have… Company just keep sending same engineer who just closes down the job saying it’s finished as he has no idea what the problem is so we just go in circles…. Absolutely useless

Quick, friendly, efficient and professional.

When the dishwasher packed in, we dreaded the repair process. Did a bit of research and was quite confident of the issue. Just the part was the same price we paid for the service + part from repaircare, with the bonus of knowing it was a fixed price. The guy was excellent and they even came round a few days earlier than we booked. Would use again for sure.

I booked this repair for my Delonghi oven as the date committed to by the supplier was the one I needed. I paid my £145.00 automatically and then subsequently found out that they could not meet the date of the 19th (so no oven then). I asked for my money back and was told it would take four days so my choice was limited. The new date was booked for 23.02.26 - guess what? you guessed right no update, no engineer and no repair. My £145.00 however is still in repaircare's bank account. So? I've now sourced the part myself for the princely sum of £21.00 + postage and just hope it is the correct one? In short, they have your money and that is where the story ends. Its the same old, same old contracted out to one company and another so you lose track and have zero idea who your contract is actually with. In fairness the ladies employed to soothe your complaints are lovely, but that's it. This is simply (in my case anyway) just we have your money now you will do what we say.... Time for a re-think Repaircare.

David Barwick came a few days early, much appreciated, and worked efficiently to repair the problem with my oven. He was was efficient, friendly, and altogether very satisfactory.

Date of Engineers visit change was a bit of a pain, nevertheless, when that was sorted, a slick and quick visit to repair double oven was carried out. Engineer very pleasant and well done, will use again. Only problem now which has been brought to our attention we need to clean our oven 🤣

Getting my cooker working again

Excellent Customer service I can only say thank you. They will not let you down.

The gas engineer knew within minutes of inspecting my gas hob what the problem was and was able to resolve matters quickly and efficiently. Definitely recommend Repaircare.co.uk!

Great service, arranged a visit within a few days, engineer found the fault (Rangemaster induction hob failure). Ordered part and was back same week to fit and test it all. Very happy. Would recommend as easy process, convenient and security of known cost. Thanks.

Very efficient service

This has been, without exaggeration, the worst repair service experience we’ve ever had.

Our washing machine broke down in December. It took three weeks just to get the first engineer visit. Less than a month later, the machine broke again.

An engineer then attended and told us the issue was with the belt, which needed to be ordered. We waited another couple of weeks for a follow-up visit, only for the engineer to say—after over an hour in our home—that the belt was not the problem at all.

During this visit, the engineer dismantled our washing machine door, put it back incorrectly, and also damaged our floor. The machine is still not fixed.

On top of all this, we have spent over six hours trying to contact customer support, with no meaningful resolution.

Delays, misdiagnosis, poor workmanship, property damage, and a complete lack of accountability. We have now lost all confidence in this service and are seeking a full reimbursement.

I would strongly advise anyone considering this service to look elsewhere

The engineer was friendly, cheerful and helpful on his visit. He made no mess and was very professional

Excellent service. The engineer called me the day before my appointment and gave me a time slot. He arrived exactly on time, was very knowledgeable, prompt and tidy. Great service and reasonably priced.

On time, knowledgeable and replaced the oven element in a very timely manner. I would recommend to anyone with an Electrolux Oven, they probably repair other products but easy, quick and a pleasant experience and the engineer wasn't a jobs worth

Got a fast appointment for my oven repair. Engineer attended at agreed time and carried out a test and temporary repair while replacement part was ordered. Replacement part fitted by same engineer within a week. Engineer was punctual, polite and knowledgeable. He ensured everything was left tidy. Would certainly use again.

Excellent service. The engineer diagnosed the problem over the phone, ordered the necessary part and then 3 days later it was fitted and my oven is working perfectly. Thank you :)

They always answer the phone. They were really helpful and the job was paid for and completed without any issues. Brilliant !

Very good quick repair provided . Dishwasher up and running after 2 visits by engineer . Very good service . Thank you

Booked a repair online. They said they would conact me, however that was just to take the payment! Then when they did book in a date for the repair, no one turned up despite me taking the whole day off work and waiting in for the Engineer. I rang their customer service twice during this day to see if they could tell me what was happening, despite leaving two messages, no one replied. I have still heard nothing from them. No CUSTOMER SERVICE!