I'm still waiting for support to return my package. I didn't receive a label, only a QR code that I couldn't use for returning.
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See what reviewers are saying
I requested a return through Mud Jeans, which uses Returnista for their return service. I paid for the return shipping label via Returnista, but instead of receiving the label, I got the follow... See more
It was so easy and so intuitive!!! You know, many other services and customer support should be managed by you on such a great way. It was like: “if I had to design a process to create a product retu... See more
I‘m very satisfied with all! Prices, products, very fast delivery. Furthermore there was a technical error on the page where to create the return label and the telephone customer center was immedately... See more
Company details
Written by the company
Te bereiken via support@returnista.nl
Contact info
Koivistokade 76, 1013bb, Amsterdam, Netherlands
- +
- support@returnista.nl
- www.returnista.nl
3.4
Average
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The returns were quite quickly solved
The returns were quite quickly solved, the response to my email was very fast and concise, the only thing is it is a bit confusing to find who to contact.
All in all good service, thank you.
May 6, 2022
Unprompted review
Until now everything went fine.
April 29, 2022
Unprompted review
Service is perfect!
April 26, 2022
Unprompted review
everything was good
April 24, 2022
Unprompted review
Perfect service
This service is excellent from Asos. So ideal. The possibility to choose the day that's fits perfect for you. Very handy updates, start from online request till the day of pick-up, by e-mail.
April 23, 2022
Unprompted review
Great service!
Excellent service. Clear communication. They delivered 2 packages while collecting 2 at the same time so that was very well coördinated. Transaction was smooth and the handler was efficient and polite.
April 21, 2022
Unprompted review
Great service
The delivery was on time and the delivery person was really friendly.
April 21, 2022
Unprompted review
As good as always
As good as always!
Nice friendly person, in time, experienced, etc.
April 19, 2022
Unprompted review
I could not print a return label
I could not print a return label, so I was worried how to return successfully. I could show the barcode from my phone at a Dhl point and was able to put my package in a safe without a printed label! Very good service!
April 12, 2022
Unprompted review
Excellent service but should be free…
Good service but should be a free return service.
April 11, 2022
Unprompted review
De sticker was paginagroot
April 10, 2022
Unprompted review
simple and fast
April 8, 2022
Unprompted review
At first I couldn’t return goods…
At first I couldn’t return goods because some of Ups locations do not have scanner for non printable labels and drivers would refuse to pick up goods .
I reached out to inform Tiny library and Returnista took prompt actions in finding a better option .
Thank you !
April 5, 2022
Unprompted review
Very perfect
April 2, 2022
Unprompted review
the service was very good
April 2, 2022
Unprompted review
Returns very easy to understand
easy to order, the returns procedure was very easy and quick
April 1, 2022
Unprompted review
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