Reytid Reviews 

178
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I continually chase them up for a response since March and still not had a response! They are good at taking your money, but when you experience problems with their product, their help is non exis... See more

Rated 1 out of 5 stars

I bought replacement headphone ear pads and a mini jack connector wire via OnBuy. My order arrived with the earpads missing. I sent several messages through the OnBuy site but it was days before Rey... See more

Rated 1 out of 5 stars

Do not buy from here. I bought a replacement mic for HyperX headset through Fruugo. Its been over 2 months, two attempts of "sending" the product because it returned to you? While others have no i... See more

Rated 3 out of 5 stars

Not exactly fit for purpose. Item didn't arrive for a week - Emailed and received a replacement - so it took two weeks to finally arrive. When it did arrive it wasn't exactly fit for purpose. Describe... See more

Company details

  1. Electrical Appliance Wholesaler
  2. Computer Accessories Store
  3. Computer Store
  4. Electrical Wholesaler
  5. Electronics Store
  6. Video Game Store

Information provided by various external sources

Bluetooth In-Ear Headphones / Earphones, Gaming Chat Cables, Bose Cables, Bose Cushions, Beats Cables, Beats Cushions & other Audio Accessories.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

178 reviews

5-star
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1-star

No recent history of asking for reviews

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1.7

All reviews

(178)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such good customer service

Such good customer service. I ordered the wrong item. I returned it and the right item was sent out the following day. Brilliant quality product and so happy as these beats headphones are my life. Much love for you guys

March 31, 2019
Unprompted review
Rated 3 out of 5 stars

Not exactly fit for purpose.

Not exactly fit for purpose. Item didn't arrive for a week - Emailed and received a replacement - so it took two weeks to finally arrive. When it did arrive it wasn't exactly fit for purpose. Described as a replacement cable for Sennheiser HD25 Headphones but it doesn't fit properly and is very short after fitting. Genuine Sennheiser cable has one of the speaker cables longer in order to fit within the headband. Very disappointed.

March 11, 2019
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Had an issue with an item which they dealt with swiftly and efficiently. Great customer service. Would definitely recommend them to all.

March 8, 2019
Unprompted review
Rated 2 out of 5 stars

Haven't received my package after nearly a month.

I ordered my package on the 14th of February and it is now at the time of this review, the 7th of march. Needless to say, i should have received my package long ago. Thankfully their support team have been decent at staying in contact with me and trying to get the problem resolved but at this point i'm not sure that it is going to be.

Very unsatisfied customer here.

March 7, 2019
Unprompted review
Rated 1 out of 5 stars

Does not respond/pretends they don't get your messages

Contacted them about replacement for a faulty product (they do not last long) - they were originally willing, and asked for my paypal/delivery address. When I sent it to them, they'd always pretend they didn't receive my messages - then eventually just stopped replying.

March 5, 2019
Unprompted review
Rated 5 out of 5 stars

Great piece of kit

Great piece of kit! Turns my Bose Acousti-Comfort 10s into bluetooth headphones at a snip - no hassle and instant functioning - great fro walking!

March 4, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. After tracking my order on Royal Mail site and seeing that it had been delivered to their Norwich DO, I double checked the delivery address on order and then contacted via email and despite giving all the details, was asked to check with other members of my household if it had been delivered. I resent the details and have had no further communication from them since, despite chasing.

February 19, 2019
Unprompted review
Rated 1 out of 5 stars

It's ironic that you are asking for…

It's ironic that you are asking for feedback about a product that was promised delivery in 2-4 days and here I am 11 days later and still waiting for it.

So far I am not impressed by your service.

Probably be my first and last order with you.

Alan

January 23, 2019
Unprompted review
Rated 5 out of 5 stars

Arrived on time

Arrived on time, exactly what I needed and works great
Great communication though out purchasing
Will definitely use again

Many thanks

January 5, 2019
Unprompted review

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