Mary has been AMAZING! Me and my wife have complex employments / finances and Mary was an absolute dream. She worked with us and our accountants to understand everything, explained our options really... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We are so happy to have met Mary! Her services were recommended to us, and she has been so patient in sharing her knowledge and expertise. Our house-buying process has taken quite some time, but Mary... See more
I can’t thank Mary enough for everything she did for us from starting the mortgage application process to completing with our buildings/contents insurance and life insurance! Not sure if we could hav... See more
Mary has been an utter joy to work with! Professional, honest and knowledgeable in all her dealings but makes the whole process enjoyable and kept us informed every step of the way to us getting the k... See more
Company details
Information provided by various external sources
Right First Time Financial Services is a company designed from the ground up to simplify your mortgage and protection needs. Our aim is to take what can be a challenging and complicated time and make it an understandable and enjoyable process by removing the stress whilst offering clear and unbiased advice. With our team having extensive knowledge and experience, we are positive we will deliver an excellent service whether you are looking to buy a new home or remortgage a current property.
Contact info
The Old Barn, NR19 1RD, Dereham, United Kingdom
- 01603 339031
- info@rftfinancialservices.co.uk
- www.rftfinancialservices.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Richard was amazing
Richard was amazing. He came highly recommended and didn't disappoint. He went over and above to help us with our mortgage and securing the house we loved. We are so grateful to him and all his advice. What should have been a really stressful experience was made so much easier thanks to him!
Great service throughout.
Great service throughout.
We had a a complicated journey with buying a property. Many obstickles and set backs but Mary was there to help every set of the way.
Shes much More than just a mortgage broker 😉
Couldn't be happier with her efficient service 👍
Mary is the most helpful and caring…
Mary is the most helpful and caring person going, really takes pride in the work she does going above and beyond in everything asked of her,I couldnt of wished for any better support and guidance as a first time buyer highly recommend
Amazing service
Mary has been excellent from start to finish always kept us upto date with eveything going on and we wouldn't have our mortgage without her help and knowledge. She talked us through step by step and got us the best deal. We highly recommend mary to anyone looking to get a mortgage. She's fantastic 🏡🏠
Mary is just amazing!!
Mary is just amazing!!!
Helpful, friendly and makes everything so easy, wouldn’t use anyone else
Brilliant services as always
Thankyou
Mary is the best!
Mary is the best!
If you're looking for a broker, Mary is your lady.
Her communication and organisation is second to none and she's eternally practical and positive.
There is no point looking elsewhere!
Marvellous Mary the Mortgage Fairy 🧚♀️
Mary has been incredibly knowledgeable, supportive & patient whilst helping us organise our mortgage. We are very grateful for her endless efficiency, reassurance & sense of humour.
We've read all of the other reviews and agree with each of them. Our experience has been another triumph for Mary. She should re-brand as "Mary the Mortgage Fairy"!
If I could give 10 stars I would
If I could give 10 stars I would. Mary is fantastic. We wouldn't hesitate to recommend her to anyone. Always professional and friendly and we are always kept in the loop as to what's going on in the process :)
A fantastic service from Mary
A fantastic service from Mary. Extremely knowledgeable & kept me updated throughout the process. Making my house move very straight forward. I will certainly be using their services again. Thank you so much for all your help!!
5 stars is not enough!
5 stars is not enough!
We cannot thank Mary enough for her considerate, kind, helpful and informative support of us throughout a challenging journey. Mary guided us through many challenges (including a pandemic).
There were days when we found things so tough, but somehow Mary managed to reassure us, keep us focused on the end goal, and ultimately, got us a superb mortgage deal which allowed us to secure the home of our dreams.
Today we exchanged, and we are so grateful to 'Right First Time'... the perfect name; Mary was the first broker we spoke to, and after meeting with others, we realised we were exactly that.. RIGHT FIRST TIME!!!
Mary is absolutely brilliant to work…
Mary is absolutely brilliant to work with. Her expertise, knowledge and advice was so valuable to us as we searched to find the best mortgage. Mary made the whole process so easy. If you are looking for a fantastic and cost effective mortgage broker Mary is for you! We highly recommend Mary’s fantastic services!!!
Mary was a fantastic help throughout
Mary was a fantastic help throughout, answering queries and concerns whenever we had them. The advice she gave us was informed and felt personal. We would very happily use her again.
Superwomen
What can I say about this superwomen. Mary has been looking after myself and families financial needs for nearly ten years now and I couldn't ask for anyone better. She is more like a best friend and the support she gives goes above and beyond anything you could ever expect. In short she is the best.
The service was outstanding and so easy…
The service was outstanding and so easy to deal with.l Charles Rix highly recommended Right First Time Financial Services Ltd .
Mary was brilliant through the whole…
Mary was brilliant through the whole process. Very friendly and informative and very grateful for her service 👍🏻
Mary has been supporting us with our…
Mary has been supporting us with our first house move since March, she’s been brilliant. She’s always on the other end of the phone if we needed her and answered any questions we threw her way! Mary is a lovely lady and we couldn’t thank her enough for the help. I would definitely recommend using Mary if anyone is buying a house. We definitely couldn’t fault her.
I am forever grateful for Mary to be…
I am forever grateful for Mary to be recommended to us when we was first starting out🥰
We 100% recommend Mary to anyone. She is friendly, honest and helps you with anything throughout the process!🥰 Mary also understands that money is tight so she always makes sure she gets decent deals and save you them pennies when she can! 💰
Buying a first house is not easy and we want to say it again.. we are forever grateful for your help and making the process that little easier ♥️
Here’s to new beginnings 👯♀️🥳🍸🥂🍻
Mary provides a service that goes way…
Mary provides a service that goes way above and beyond the fee she charged. I've recommended her to several friends and family....she's officially now FAMILY !!!!
Mortgage Mary
I was confused when trying to sort my remortgage and I was recommended to contact Mortgage Mary, and wow am I happy I did! Mortgage Mary made my whole experience easy, fun and stress free! We did not have the easiest situation and yet Mary stuck with us and really did go that extra mile with us. To be honest she worked a miracle! I look forward to remortgaging again in a couple of years and will no longer dread it. Mary answered all my questions and simplified everything for us, she was always contactable and is just such a lovely, down to earth character. Mary also helped to sort all of our life insurance out too which was also a massive help. We are so thankful for you Mary you really are amazing!
The amazing Mary 🥰
We both went into this as first time buyers knowing nothing about the process of buying a house. However, Mary has made our experience absolutely amazing and we would never want to do it without her, again! Mary was so supportive throughout, offering fantastic advice whenever we needed it and ensuring we were always 100% happy. We cannot recommend Mary enough, thank you so much for always going the extra mile 😁
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








