RFW plumbing and heating Reviews 71

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

New boiler and radiators installed within the day, staff were very friendly and knowledgeable. After installation remote devices set up ready for use, given good clear instructions on how to use the b... See more

Rated 5 out of 5 stars

I first used this company in 2009 to advise on and install a new boiler system whilst living in Winchester. No fuss, sound advice, very professional, I have used them ever since for all my plumbing, s... See more

Company replied

Rated 5 out of 5 stars

We were apprehensive about having our warm air heating system replaced with central heating due to the thought of the distribution of having floor boards up etc. However, Rich talked us through th... See more

Rated 5 out of 5 stars

Had a new boiler installed yesterday by Ryan, very impressed with the work and courteous way the job was done. I would recommend this firm highly.

Company details

  1. Gas Installation Service

Written by the company

RFW Plumbing & Heating Ltd offers reliable boiler installation, plumbing, heating & gas safety inspections services across Southampton and surrounding areas. Our Mission is to offer our customers a reliable plumbing and heating service. Meeting our customers expectations consistently! As a team we always strive to achieve our best. We treat each other with respect and honesty to create a harmonious and safe working environment. . With over 25 years experience you are assured of a knowledgeable professional company delivery an exceptional service. . We are accredited installers for Worcester Bosch and therefore are able to offer a 10 year guarantee on selected Worcester Boilers. 0% credit facilities are available on all Worcester Boilers, Cylinders and products. Subject to status. . Gas safe registered and a member of CIPHG and buy with confidence. . Our business has been built on numerous recommendations with the premier service we provide to our customers. email: info@rfwheating.co.uk website www.rfwheating.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

71 reviews

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Rated 5 out of 5 stars

new heating system.

I was very pleased the work carried out. They were clean, tidy and cleaned up afterwards.

March 20, 2018
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you so much Mr & Mrs Cleverley, for taking time to rate and review RFW. Truly appreciated.

We would be delighted to help you out with any future plumbing and heating issues, you may have.

Best Regards
Karen Wagstaffe

Rated 5 out of 5 stars

Highly recommended

Fast, efficient, competitive prices and friendly service. Radiator flush and pump replacement. Thanks Sam and Charlie.

March 8, 2018
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Sue, for taking time to rate and review RFW. Truly appreciated.
Your feedback is so important to us. I will pass on your gratitude to our engineers Sam and Charlie.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

Great reliable service.

February 28, 2018
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Derek, for taking time to rate and review RFW. Truly appreciated.

Please contact us if you require any further assistance in the future, we would be delighted to help.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

Happy customer

Very happy with this company who are efficient and professional. I would recommend them to my friends and family and am sure they wouldn't be disappointed.

February 9, 2018
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Steve, for taking time to rate and review RFW, truly appreciated.

Please contact us, if you require any further help with any heating issues, or any aspects of plumbing.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

Excellent...super service

Rich and his team were recommended and we are so glad we chose them to fit our new boiler. They encountered a couple of big problems with the old pipework but none of it was an issue for them, and they worked long hours to make sure it was sorted. A great team of people and very professional. We have no hesitation in highly recommending them..very happy customers. Thank you!

January 19, 2018
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Amanda, for taking time to rate and review Rfw. Truly appreciated.

Please contact us if we can be of any further assistance with your heating and plumbing.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

Happy customer

Phoned RFW as we needed them to do a gas safety certificate. We didn't have an appointment booked but they managed to issue the certificate the same day. Polite, professional and good price.

December 11, 2017
Unprompted review
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Reply from RFW plumbing and heating

Thank you Craig, for taking time to rate and review RFW. Truly appreciated.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

new boiler installation

great service and price. will be using in the future and would highly recommend

December 10, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Jocelyn, for taking time to rate and review RFW. Truly appreciated.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

Great company with excellent staff.

Great company with excellent staff, always attend when they say they will. Would highly recommend .

October 23, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Janet, for taking time to rate and review our company. Truly appreciated.

Please contact us if we can help you, in any aspects of plumbing and heating in the future.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

Very Professional Company

I have been using RFW Plumbing for 7 years now for boilers and plumbing and they have never let me down, Richard and his team are extremely professional and have replaced several boilers in my rental properties over the years and attended emergency call outs for gas leaks etc and are a very reliable company.

October 18, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Mrs Coleman, for taking time to rate and review RFW. Truly appreciated.

Thank you for the opportunity to provide Plumbing and Heating service to your rental properties over the years.

BestRegards
Richard Wagstaffe

Rated 5 out of 5 stars

Excellent service

Excellent service, definitely recommend. Quality and tidy workmanship.

October 9, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Rob for taking time to rate and review RFW. Truly appreciated.

If we can be of any help in the future, please do not hesitate to contact me.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

Fantastic service

Rich and the team have been undertaking all my plumbing and gas requirements ever since they installed my boiler 10 years ago. Have always had a prompt, efficient, and reliable service. Nothing has been too much trouble and it's very reassuring to know Rich and the team and there in case of emergencies! Would highly recommend this fantastic company.

September 27, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Karen, for taking time to rate and review RFW. It has been our pleasure working for you and your family over the past 10 years.

Please do not hesitate to contact me if you require any help with any aspects of plumbing
and heating.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

Excellent service from RFW

Ive used Rich and his team at RFW on a couple of occasions firstly for a brand new heating system, and more recently for installation of a new ensuite and down stairs cloakroom. On both occasions I found them to be extremely reliable, hard working, and did a fantastic job. I'd highly recommend RFW to anyone liooking for a professional , quality job.

September 26, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Mandy, for taking time to review RFW. Truly appreciated.
We are delighted that you found us reliable and you were happy with the work carried out.
Please do not hesitate to contact us in the future, if you require any help, advice on any aspects of plumbing and heating.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

Excellent job very polite and clean and …

Excellent job very polite and clean and tidy will use again for sure

September 26, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Firstly, thank you for giving RFW the opportunity to carryout all aspects of plumbing and heating.

Thank you Mr Cramer, for taking the time to rate and review RFW. Truly appreciated.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

Richard and his team have did a …

Richard and his team have did a fantastic job installing a new boiler and pipework. A very professional, courteous and efficient company who I have no hesitation in recommending to friends and family. Top work!

September 26, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Mike, for taking time to rate and review us. Your comments are much appreciated.

If we can be of any help in the future, please do not hesitate to contact us, where we would be more than happy to help.

Regards
Richard Wagstaffe

Rated 5 out of 5 stars

Feeling relieved!!!! 😅

Can't recommend RFW Heating enough. Really prompt service and fixed my boiler despite it being overdue for retirement and presenting as deceased. It now lives to see another day which is a massive relief. Will be using this company for a new boiler when my very very old boiler finally joins the other old boilers in boiler heaven. Thanks team 😊

September 13, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you so much for taking time to rate and review RFW. Truly appreciated.

Please do not hesitate to contact us, if you require any further assistance in the future, we would be delighted to help.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

Richard and his team fitted a new …

Richard and his team fitted a new boiler for me about six years ago, it was neat job with very tidy pipe work. They service it annually and are very thorough, always clean up afterwards. The team are always friendly and reliable.

September 2, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Dear Mrs Sebon, thank you so much for taking time to rate and review RFW. Truly appreciated.

It has been our pleasure, and we look forward to doing work for you in the future.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

Thank you RFW for all your help over the past three years!

I have relied on RFW for the past three years.
I initially came across RFW having just moved in my new house in the middle of December only to find that the boiler was broken.
Richard visited the house and offered great suggestions and was able to help at reasonably short notice. RFW installed a new boiler which they service every year. I have since asked RFW to fix a leak that appeared elsewhere in the house, install external taps and move a radiator.
Each time, it was easy to get quotes and arrange dates with Richard and Sam's work is great. Sam is careful around the house bringing protective material for the carpets and he is polite and always on time. Sam knows the house well now so he is able to recommend better ways of achieving what I want, in a more cost and time effective way.
I am very grateful for their help and hope to have RFW help me with all my plumbing issues for many years to come.

September 1, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Florence for taking the time to rate and review RFW. Truly appreciated.

It has been our pleasure working for you over the past 3 years. Thank you for the feedback on Sam one of our trusted employees.

We look forward to doing future work for you.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

8 years of reliance and support - Highly Recommended !

I first used this company in 2009 to advise on and install a new boiler system whilst living in Winchester. No fuss, sound advice, very professional, I have used them ever since for all my plumbing, servicing, emergencies and even guttering. Very attentive which is most reassuring when dealing with any trades people. I now live in Lee-On-Solent and they have also helped my 82 year old Mum who lives in Farnham, Surrey so they cover a wide area. I would recommend them to anyone

August 31, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Mr Kennedy, for your time to rate and review RFW. Truly appreciated.

It has been our pleasure to work for you and your family in all aspects of plumbing
and heating.

We look forward to working for you in the future.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

outstanding work.

outstanding work.
clear work men and helpful.
would recommend them to anyone.

August 30, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Mr Phillips for rating and review of our company. Truly appreciated.

Look forward to doing future works for you.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

Richard, his team and their excellent service

Richard and his team have provided service above and beyond the norm over many years for my family. They are always accessible on the day of the call and respond with appropriate speed depending on the task in hand. Recently when I had a leaking dishwasher they were here within the hour. Be it large scale jobs like a replacement bathroom or small as in fixing the boiler timer switch I know I can rely on their timing and professionalism.
I would recommend them to family and friends without a second thought
Lynda E Talmage BSc MBA

August 30, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you so much Lynda for taking time to rate and review RFW. Truly appreciated.

It has been our pleasure carrying out all aspects of plumbing and heating for you and your family over the years.

We look forward to doing future works for you.

Best Regards
Richard Wagstaffe

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