RFW plumbing and heating Reviews 71

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

New boiler and radiators installed within the day, staff were very friendly and knowledgeable. After installation remote devices set up ready for use, given good clear instructions on how to use the b... See more

Rated 5 out of 5 stars

I first used this company in 2009 to advise on and install a new boiler system whilst living in Winchester. No fuss, sound advice, very professional, I have used them ever since for all my plumbing, s... See more

Company replied

Rated 5 out of 5 stars

We were apprehensive about having our warm air heating system replaced with central heating due to the thought of the distribution of having floor boards up etc. However, Rich talked us through th... See more

Rated 5 out of 5 stars

Had a new boiler installed yesterday by Ryan, very impressed with the work and courteous way the job was done. I would recommend this firm highly.

Company details

  1. Gas Installation Service

Written by the company

RFW Plumbing & Heating Ltd offers reliable boiler installation, plumbing, heating & gas safety inspections services across Southampton and surrounding areas. Our Mission is to offer our customers a reliable plumbing and heating service. Meeting our customers expectations consistently! As a team we always strive to achieve our best. We treat each other with respect and honesty to create a harmonious and safe working environment. . With over 25 years experience you are assured of a knowledgeable professional company delivery an exceptional service. . We are accredited installers for Worcester Bosch and therefore are able to offer a 10 year guarantee on selected Worcester Boilers. 0% credit facilities are available on all Worcester Boilers, Cylinders and products. Subject to status. . Gas safe registered and a member of CIPHG and buy with confidence. . Our business has been built on numerous recommendations with the premier service we provide to our customers. email: info@rfwheating.co.uk website www.rfwheating.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

71 reviews

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Rated 5 out of 5 stars

A professional & customer friendly …

A professional & customer friendly company, Clean & tidy workmanship , I have to say and it may seem shallow to others but their employee's are good company, interacting when working, you want to find other jobs for them to do !

August 29, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Angela for taking the time to rate and review RFW. Truly appreciated.

It has been our pleasure and please contact us if you require any further help with all aspects of plumbing and heating.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

Plumbers you can trust!

I've used Richard and the guys since I moved into my house 4 years ago. He fitted a new boiler for me and from that experience I knew I'd found a plumber I could trust! The guys took great care and attention fitting the boiler keeping me updated all the way. They do my annual boiler service and have done a number of other jobs along the way. Always paying care and attention and keeping the place tidy.
Richard always does his best to fit in around your needs and his quotes are always conpetitive. I cant reccomend them highly enough.

August 29, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Luke for taking the time to rate and review RFW. Truly appreciated.

It has been our pleasure and we look forward to doing future work for you.

Best regards
Richard Wagstaffe

Rated 5 out of 5 stars

RFW plumbing have helped me for many …

RFW plumbing have helped me for many years. They are excellent professionals and kind and helpful with it.
I don't need a British Gas insurance because they would turn up in the middle of the night in an emergency.
I recommend them highly.

August 28, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Georgie for taking the time to rate and review RFW.

Your feedback is truly appreciated.

It has been our pleasure to help you with all aspects of plumbing and heating over the years.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

Prompt and reliable work

rfwheating came promptly on request to give an estimate for installation of central heating. The estimate I considered very competitively priced. A mutually convenient start date was agreed. When the installation began there were three very full working days, no time was wasted and Richard and colleagues ensured that the work created the minimum disturbance at my home. I have encountered no problems since the work was done two years ago

August 27, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Mrs Horton for your rating and review. Truly appreciated.

We look forward to doing further work for you.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

Excellent job

I would thoroughly recommend RFW Plumbing. They fitted a new boiler in a different location which entailed new pipe work and lots of additional work. Nothing was too much trouble, they were extremely tidy and the whole job was carried out to a very high standard. This was the second boiler they have fitted for us and I would have no hesitation in using them again in the future.

August 26, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Mrs Osmond for your rating and review. Truly appreciated.

We would be delighted to quote for future work.

Best Regards

Richard Wagstaffe

Rated 5 out of 5 stars

RFW always take care to understand any …

RFW always take care to understand any problem presented and explain the options. The work carried out is done with respect to your home and is excellent value for the thorough and consistent service provided. Having bought a Victorian cottage 3 years ago they have attended minor tap issues through to plumbing and boiler problems and each time happily resolved.

August 25, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Lesley for the review and rating, Truly appreciated. If RFW can be of any help in the future, please do not hesitate to contact us. We would be delighted to help.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

A brilliant and hassle free provider of plumbing services

I've used the services of RFW Plumbing & Heating for over 2 years now having had a new Worcester boiler fitted in June 2015 - why go anywhere else when you get a first class service at competitive prices? I would and have recommended this company to others as response to emergency plumbing problems is fast and the quality of the work carried out has been brilliant.

August 24, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Anne, it has been our pleasure working for you,

Thank you for the review and rating, truly appreciated.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

Worcester Boiler Installation

Worcester Boiler Installation

When we started to think about having a new boiler installed, we came across RFW Plumbing & Heating Ltd website, which we found very informative , so we contacted the office , who promptly arranged an appointment for them to come and see us

Prior to the work beginning the communication was excellent, which is very reassuring form a customer’s point of view,
The agreed date was booked and Richard arrived on time and soon got on with the work, all the work was completed on time, to a very high standard and everything was kept very clean and tidy. After he finished Richard talked us through the settings on the programmer and the wireless thermostat, again we thought this was extremely helpful and shows that they care about their customers
We would have no hesitation in recommending RFW Plumbing & Heating too Ltd to friends and family.

We rate this company 5 out of 5

August 23, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you so much Mr Lemon, for taking the time giving us a rating and review, Truly appreciated.

Please do not hesitate to contact us if you have any further Plumbing or Heating jobs. We will be more than happy to help.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

Boiler Installation and General Plumbing Needs

I have had boilers installed in two properties over the last couple of years by RFW. It was Richard friendly helpful none pushy approach during a transparent quoting process combined with Worcester Bosch products reputation that made this an easy decision. Having been let down by other plumbers and boiler brands I can only praise all the work done by Richard and his team it was all to a very high standard. The installation was done at the price agreed even when unplanned work appeared. They have since done further work for me and helped out during emergency involved tenants etc. Definately a firm to trust as for the boilers they are both going strong.

August 23, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Mr Thorpe for taking the time to rate and review our company. Truly appreciated.

We would be delighted to help you in the future.

Best Regards
Richard Wagstaffe

Rated 5 out of 5 stars

We have used RFW for many years

We have used RFW for many years.

They have supplied and fitted a new heating system just recently and they also installed our bathroom 2 years ago. The quality of their workmanship has been second to none and we will continue to use them for many years to come.

The team are always happy and very polite and we have always felt comfortable with them in our home when we have gone on to work.

I cannot recommend them highly enough.

August 23, 2017
Unprompted review
RFW plumbing and heating logo

Reply from RFW plumbing and heating

Thank you Mr Dowling for taking the time to provide us feedback and review.

This feedback is appreciated and very helpful to us.

Best Regards

All at RFW PLUMBING AND HEATING LTD

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