Rhinorails Reviews 290

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have 2 of their radiators we purchased a couple of years ago. I've been meaning to pick up some other items and see the last review here was June this year. The websites now down and I'm trying to... See more

Rated 5 out of 5 stars

If only all suppliers were like Rhinorails, who provide a first-class service. Nothing was too much trouble for Grant during the course of my purchase; he was calm, helpful, knowledgeable, and reassur... See more

Rated 5 out of 5 stars

Very satisfied. Running up to Christmas, Covid issues, but still received in 48 hours. Fantastic! As for the towel rails themselves; not yet fitted but look good. No reason to assume that they are go... See more

Rated 5 out of 5 stars

Ordering very easy with a good range of products to choose from. I needed four grab rails and they did not disappoint. Very sturdy, good quality stainless steel and guaranteed for 25 years. Every... See more

Company details

  1. Radiator Shop
  2. Bathroom Supply Store
  3. Boiler and Heating Service

Information provided by various external sources

Rhinorails is an importer, online retailer and supplier of heated towel rails and bathroom accessories. We source our products responsibly and all of our products are manufactured by hand to the highest standards, by our partners in South Africa, using 100 % grade 304 stainless steel tubing with a wall thickness of 1,2 mm. Sustainability is important to us a company and we demonstrate this not only through our energy efficient towel rails but also through job creation abroad and locally in the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

290 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Fantastic

Fantastic, how often can you genuinely say the service was great. Well I received the best service ever above and beyond helpful. Thank you very much. Thank you for 5 star service.

June 24, 2023
Rated 5 out of 5 stars

Absolutely amazing supplier!

Absolutely amazing supplier of radiators. So helpful and and communicative. Great service from start to finish and we received our radiators very quickly at a very reasonable price. Would definitely use again.

May 17, 2023
Unprompted review
Rated 5 out of 5 stars

Best radiator supplier in the UK!

We cannot recommend Rhinorails highly enough! We’d had a horrible experience with another supplier who failed to deliver any goods. I contacted Rhinorails on a Saturday morning and within 30 mins the Managing Director, Grant, had responded to let me know they could help. Within 1 working day he’d arranged everything with the brand we were after and 2 days later we received our order. Rhinorails were brilliant from start to finish, kept us fully informed and were very competitively priced. Our view is don’t look anywhere else, this is the company to source radiators from and we wouldn’t hesitate to use them again.

May 16, 2023
Rated 5 out of 5 stars

Fantastic service

Fantastic service, excellent phone advice, great price, efficient ordering process and rads arrived within 48 hours of order! What more can you ask for?

May 14, 2023
Rated 5 out of 5 stars

very helpful

very helpful, couldn't be better! including follow up phone calls and emails! fast delivery!

May 7, 2023
Rated 5 out of 5 stars

The products are very good

The products are very good as was the service. One was late arriving to them and Grant was great at letting me know this and arranging a slightly later date. When two items out of 3 arrived he was again good at chasing the other one and letting me know that it was coming the same day (as agreed) but as a separate delivery

March 24, 2023
Rated 5 out of 5 stars

Very impressed! Excellent service

I am very impressed with Rhinorails, they have been so helpful! They answered my request very promptly and agreed to provide a slightly different finish for what I wanted to order - practically a bespoke service. They then didn't mind at all when I changed my mind about what item I wanted to order, and it was shipped the next day in the desired finish! Plus, they work with an anti poaching charity, so what's not to like. Highly recommended.
Thank you so much Grant!

March 4, 2023
Rated 5 out of 5 stars

Great Customer Service

I made a mistake when I measured-up for a heated towel rail - the one I ordered was too small. One phonecall and Grant at Rhinorails sorted everything out for me immediately and at no cost to myself. I can`t praise them enough.

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

excellent service

excellent service
company called back after i left my details very efficient, we put a grab rail in an elderly ladies shower i fitted today 14/12/22 this looks so good compared to other disabled grab rails , im a big guy i gave it a good tug and it feels very safe

November 29, 2022

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