We have 2 of their radiators we purchased a couple of years ago. I've been meaning to pick up some other items and see the last review here was June this year. The websites now down and I'm trying to... See more
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If only all suppliers were like Rhinorails, who provide a first-class service. Nothing was too much trouble for Grant during the course of my purchase; he was calm, helpful, knowledgeable, and reassur... See more
Very satisfied. Running up to Christmas, Covid issues, but still received in 48 hours. Fantastic! As for the towel rails themselves; not yet fitted but look good. No reason to assume that they are go... See more
Ordering very easy with a good range of products to choose from. I needed four grab rails and they did not disappoint. Very sturdy, good quality stainless steel and guaranteed for 25 years. Every... See more
Company details
Information provided by various external sources
Rhinorails is an importer, online retailer and supplier of heated towel rails and bathroom accessories. We source our products responsibly and all of our products are manufactured by hand to the highest standards, by our partners in South Africa, using 100 % grade 304 stainless steel tubing with a wall thickness of 1,2 mm. Sustainability is important to us a company and we demonstrate this not only through our energy efficient towel rails but also through job creation abroad and locally in the UK.
Contact info
Unit 8 Gratton court, Gratton way, EX31 3NL, Barnstable, United Kingdom
- 01271376974
- info@rhinorails.co.uk
- www.rhinorails.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Fantastic
Fantastic, how often can you genuinely say the service was great. Well I received the best service ever above and beyond helpful. Thank you very much. Thank you for 5 star service.
Absolutely amazing supplier!
Absolutely amazing supplier of radiators. So helpful and and communicative. Great service from start to finish and we received our radiators very quickly at a very reasonable price. Would definitely use again.
great service and product.
Best radiator supplier in the UK!
We cannot recommend Rhinorails highly enough! We’d had a horrible experience with another supplier who failed to deliver any goods. I contacted Rhinorails on a Saturday morning and within 30 mins the Managing Director, Grant, had responded to let me know they could help. Within 1 working day he’d arranged everything with the brand we were after and 2 days later we received our order. Rhinorails were brilliant from start to finish, kept us fully informed and were very competitively priced. Our view is don’t look anywhere else, this is the company to source radiators from and we wouldn’t hesitate to use them again.
Fantastic service
Fantastic service, excellent phone advice, great price, efficient ordering process and rads arrived within 48 hours of order! What more can you ask for?
Quality product at a great price
Love my radiator, top quality at a great price. Easy to use website, finding the perfect size for my bathroom. Fast delivery.
very helpful
very helpful, couldn't be better! including follow up phone calls and emails! fast delivery!
Amazing customer service!!
The products are very good
The products are very good as was the service. One was late arriving to them and Grant was great at letting me know this and arranging a slightly later date. When two items out of 3 arrived he was again good at chasing the other one and letting me know that it was coming the same day (as agreed) but as a separate delivery
Very impressed! Excellent service
I am very impressed with Rhinorails, they have been so helpful! They answered my request very promptly and agreed to provide a slightly different finish for what I wanted to order - practically a bespoke service. They then didn't mind at all when I changed my mind about what item I wanted to order, and it was shipped the next day in the desired finish! Plus, they work with an anti poaching charity, so what's not to like. Highly recommended.
Thank you so much Grant!
Great Customer Service
I made a mistake when I measured-up for a heated towel rail - the one I ordered was too small. One phonecall and Grant at Rhinorails sorted everything out for me immediately and at no cost to myself. I can`t praise them enough.
Great communication
Good range of products, quick delivery, and friendly and helpful customer service when we spoke. Thanks!
excellent service
excellent service
company called back after i left my details very efficient, we put a grab rail in an elderly ladies shower i fitted today 14/12/22 this looks so good compared to other disabled grab rails , im a big guy i gave it a good tug and it feels very safe
Very quick response and advised on what…
Very quick response and advised on what I needed to purchase
The contact made every attempt to make…, the items arrived well packaged with no damage.
The contact made every attempt to make sure I had the correct radiator for my purpose. The result was correct.
First item was not delivered as advised…
First item was not delivered as advised by courier, was very kindly sent out a replacement, and both parcels arrived the same day! Rhinorails customer service impeccable, now waiting for collection of second parcel to be returned back to them.
You can talk to somebody technical and…
You can talk to somebody technical and they will answer. They specialise in one type of product so they know their subject
Easy ordering and delivery.
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