Rhinorails Reviews 

290
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have 2 of their radiators we purchased a couple of years ago. I've been meaning to pick up some other items and see the last review here was June this year. The websites now down and I'm trying to... See more

Rated 5 out of 5 stars

If only all suppliers were like Rhinorails, who provide a first-class service. Nothing was too much trouble for Grant during the course of my purchase; he was calm, helpful, knowledgeable, and reassur... See more

Rated 5 out of 5 stars

Very satisfied. Running up to Christmas, Covid issues, but still received in 48 hours. Fantastic! As for the towel rails themselves; not yet fitted but look good. No reason to assume that they are go... See more

Rated 5 out of 5 stars

Ordering very easy with a good range of products to choose from. I needed four grab rails and they did not disappoint. Very sturdy, good quality stainless steel and guaranteed for 25 years. Every... See more

Company details

  1. Radiator Shop
  2. Bathroom Supply Store
  3. Boiler and Heating Service

Information provided by various external sources

Rhinorails is an importer, online retailer and supplier of heated towel rails and bathroom accessories. We source our products responsibly and all of our products are manufactured by hand to the highest standards, by our partners in South Africa, using 100 % grade 304 stainless steel tubing with a wall thickness of 1,2 mm. Sustainability is important to us a company and we demonstrate this not only through our energy efficient towel rails but also through job creation abroad and locally in the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

290 reviews

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4.9

All reviews

(290)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rhino rails

Excellent customer service, delighted with the rails, we needed them for our disabled daughters shower but wanted them to look good as well as being useful , the rails are fab!!

May 3, 2021
Rated 5 out of 5 stars

Grab rails

Ordering very easy with a good range of products to choose from. I needed four grab rails and they did not disappoint. Very sturdy, good quality stainless steel and guaranteed for 25 years. Everything to install them was included along with instructions. They look quality and are.

Delivery very quick. Securely wrapped with fragile stickers to prevent damaged packaging.

April 13, 2021
Rated 5 out of 5 stars

Great Quality & Service

A top quality item that was delivered on time in appropriate packaging and with easy to follow instructions. Another great thing is that the site is quite clear as to what they have ACTUALLY in stock (what a refreshing change) so I had the towel rail 2 days after I placed the order.

Thanks for the great service.

March 19, 2021
Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service. We like the look of the bathroom grab rail. Awaiting our handyman to fit it in the next few days. Hoping we will get many years of service from it.

February 25, 2021
Rated 5 out of 5 stars

Excellent service above and beyond what…

Excellent service above and beyond what was required. Took my old towel rail to be converted to electric not only was that done within the hour but all new stainless steel fixing screws and rawl plugs were provided, an unexpected bonus. highly recommended

February 13, 2021
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, I had lots of questions and they are really helpful, once ordered there delivery was prompt. I would highly recommend. Happy customer Perranporth, Cornwall.

February 2, 2021
Rated 5 out of 5 stars

5-stars for client service

I had two S/S shower hand rails sent to our builder for installation so haven't seen them yet, and can't comment on the product but the 5-stars are for client service. I phoned about my order, immediately spoke to someone (the boss I suspect) who answered all my queries instantly, promised super fast despatch(which happened) then followed up with email confirmations. Very impressive and I hope they do well in these difficult times.

January 11, 2021
Rated 5 out of 5 stars

Really helpful company to buy from

Really helpful company to buy from, really responsive to queries. We've just received our radiator and grab rails and they look to be excellent quality. Looking forward to getting them installed. Would happily buy from Rhinorails again.

January 5, 2021

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