We have 2 of their radiators we purchased a couple of years ago. I've been meaning to pick up some other items and see the last review here was June this year. The websites now down and I'm trying to... See more
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See what reviewers are saying
If only all suppliers were like Rhinorails, who provide a first-class service. Nothing was too much trouble for Grant during the course of my purchase; he was calm, helpful, knowledgeable, and reassur... See more
Very satisfied. Running up to Christmas, Covid issues, but still received in 48 hours. Fantastic! As for the towel rails themselves; not yet fitted but look good. No reason to assume that they are go... See more
Ordering very easy with a good range of products to choose from. I needed four grab rails and they did not disappoint. Very sturdy, good quality stainless steel and guaranteed for 25 years. Every... See more
Company details
Information provided by various external sources
Rhinorails is an importer, online retailer and supplier of heated towel rails and bathroom accessories. We source our products responsibly and all of our products are manufactured by hand to the highest standards, by our partners in South Africa, using 100 % grade 304 stainless steel tubing with a wall thickness of 1,2 mm. Sustainability is important to us a company and we demonstrate this not only through our energy efficient towel rails but also through job creation abroad and locally in the UK.
Contact info
Unit 8 Gratton court, Gratton way, EX31 3NL, Barnstable, United Kingdom
- 01271376974
- info@rhinorails.co.uk
- www.rhinorails.co.uk
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Arrived quickly excellent quality ideal…
Arrived quickly excellent quality ideal size for new shower enclosure
Well made and easy to install.
Highly recommended
Wonderful customer service, top quality product, super fast delivery and excellent value for money - highly recommended, will definitely use again.
Such a shame I only found this brilliant company at the end of a house refurb.
Good service
Thankyou. We consider we had good service and the radiator works perfectly.
Exactly as described in the tubes!
Great product and a great service
Great product and a great service. The radiator arrived on time
Excellent quality grab rails
Excellent quality grab rails. Very good communication and prompt delivery.
Excellent service as always and…
Excellent service as always and received the radiator the next day. Highly recommend this company.
Fabulous quality
Fabulous quality. Customer Service first class. Would highly recommend.
Very Good Service
Very Good Service
All of my order arrived as planned. All good quality. I was kept informed about one part of the delivery which was a late addition (my fault), again it arrived as scheduled.
Lovely towel rails
Lovely towel rails. Service from Rhinorails was just how online purchases should be with great communication and prompt delivery
Excellent customer service and swift…small rail
Excellent customer service and swift delivery thanks
Second time we have used this first class company…
Second time we have used this company and both times the service and the products have been first class.
First class product and excellent…
First class product and excellent service, would highly recommend!!
Great product, great service.
Great product, great service. When I received my order I realised that I had ordered the wrong valves. Completely my fault. Rhinorails really helped me out. Clarified exactly what I did need and resolved my problem the same day. They could not have been more helpful. Highly recommended.
We are very pleased these rails
We are very pleased these rails. We needed some rails put in the shower. We did not want the usual rails that are usually seen we wanted some that are a bit more stylish. Great quality too.
Happy
Arrived promptly and in good condition. We haven’t put long grab rail up yet but everything we need to do so was included. We were also able to claim back VAT because of a disability.
Exceptional customer service
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