Rhinox Group Reviews 850

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The Case cx36b ripper tooth fits perfectly, no problems with the install. It works just like I hoped it would, brilliantly. I live on 22 forested acres and I am always messing with downed/dead trees... See more

Company replied

Rated 5 out of 5 stars

Placed another order with Rhinox for a Ripper and a 400mm deep dig trenching bucket for our Bobcat E17.Jethro notified me before ordering that the 2 attachments would be made to order. He also kept m... See more

Rated 5 out of 5 stars

I ordered the narrow trenching bucket for the Kubota K008-3. It needed to be made and although the lead time was 3 weeks the bucket arrived on time. The communication regarding delivery was somewha... See more

Company replied

Rated 5 out of 5 stars

Rang at 12.30 on Monday to order a clay bucket. Was told it had to be manufactured and could take up to 10 days. It was delivered, on the machine and earning it's money by 8.30 on the Friday morning... See more

Company details

  1. Manufacturer

Information provided by various external sources

Rhinox-Group, Xtreme Performance Digging Buckets, Grading Buckets, Excavator Buckets and Telehandler Buckets!


Contact info

4.8

Excellent

TrustScore 5 out of 5

850 reviews

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Rated 5 out of 5 stars

Spot on product

Spot on product, communication and delivery

December 19, 2021
Rhinox Group logo

Reply from Rhinox Group

Thanks Bruce, appreciate your feedback. We always try to be upfront, and even if we dont have anything to report, we are still smiling. Thank you for trusting Rhinox with your order, we look forward to seeing you again soon.
Regards, Terry.

Rated 5 out of 5 stars

An extremely well made and engineered…

An extremely well made and engineered piece of kit. Well worth the money.

December 18, 2021
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Reply from Rhinox Group

Thank you Mike, appreciate your review. At Rhinox we give it everything from the inception to the final product. A brand you can rely on. Please feel free to spread the word, and we look forward to helping you again soon.
All the best, Terry.

Rated 5 out of 5 stars
Rhinox Group logo

Reply from Rhinox Group

Thanks Barry. We have set the bar high for ourselves here at Rhinox, and its thanks to our customers for supporting us, you drive us to deliver. We look forward to helping you again soon.
Regards, Terry.

Rated 5 out of 5 stars

Very good product

Very good product - excellent prompt service

December 17, 2021
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Reply from Rhinox Group

Thank you Richard, we appreciate your review. 2021 has truly been a real challenge, right across the industry whatever sector you work in, but at Rhinox we have gone up a few gears to try and maintain our high level of service to our customers. So it is music to our ears to get this kind of feedback, Thank You.
All the best, Terry.

Rated 5 out of 5 stars

fantastic service

fantastic service, prompt overnight delivery and quality product, very professional to deal with

December 16, 2021
Unprompted review
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Reply from Rhinox Group

Thanks Neil. We appreciate your review, and its nice to know that deliveries are getting through. Its been a real challenge through theses very difficult times, but we always give it our best. Thank You.
All the best, Terry.

Rated 1 out of 5 stars

Never got my bucket

Never got my bucket
After 14 days of order
Never will I order again

December 16, 2021
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Reply from Rhinox Group

Thank you Adrian. As per our conversation, we apologies for the problem you experienced and take full responsibility. As discussed there was a problem with our system which we were not aware of until it was too late, we are very sorry and would like to offer some sort deal to you if you saw fit to give us another try. Look forward to seeing you again soon.
Regards, Terry

Rated 5 out of 5 stars

Great service

December 12, 2021
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Reply from Rhinox Group

Thanks Luke. Your order means everything to us, and that is why we treat every order like the only order. We look forward to working with you again soon.
All the best, Terry.

Rated 5 out of 5 stars

Good service

December 10, 2021
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Reply from Rhinox Group

Thanks Nick. Were you aware that we run offers from time to time on our website? watch this space.
All the best, Terry.

Rated 5 out of 5 stars

Excellent product

Excellent product. Quality very good and fitting was really easy.
Very easy to use. Well worth the money

December 4, 2021
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Reply from Rhinox Group

Thank you Mark. Appreciate you trusting Rhinox with your order, we look forward to helping you again soon.
Regards, Terry.

Rated 5 out of 5 stars

Excellent service

Excellent service, super efficient!

December 1, 2021
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Reply from Rhinox Group

Thanks Andy. Appreciate your review, we trust that we can help you again soon.
Regards, Terry.

Rated 5 out of 5 stars

Problem resolved.…

Did have a problem but resolved amicably.

November 24, 2021
Unprompted review
Rhinox Group logo

Reply from Rhinox Group

Thank you Michael. Sorry you had this issue, and trust we can help you again in the future.
Regards, Terry.

Rated 5 out of 5 stars

Great customer service

I ordered a digger bucket on-line. Almost immediately I received an apologetic phone call to say that the last one in stock had just been sold and new stock would not be available for three weeks. I was given the options of cancelling or hanging on and chose the latter. The bucket arrived three weeks later to the day.
Rhinox could have prevaricated but took an honest approach. I regard this as great customer service.

November 22, 2021
Unprompted review
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Reply from Rhinox Group

Thanks Michael. It has been very challenging recently with supply and transport issues, but we always try and find a way to deliver. Honesty is one of our values, so we appreciate your review.
Regards, Terry.

Rated 5 out of 5 stars

Excellent service.

November 21, 2021
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Reply from Rhinox Group

Thank you John. Happy customers makes for a happy sales team. We look forward to seeing you again.
All the best, Terry.

Rated 4 out of 5 stars

Buckets goods all I expected service…

Buckets goods all I expected service was good delivered on time many thanks

November 17, 2021
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Reply from Rhinox Group

Thanks Lachlan. Appreciate you trusting Rhinox with your order, I think you will be impressed with the Rhinox brand. We deliver added value through innovation.
Regards, Terry.

Rated 5 out of 5 stars

micro mini excavator bucket quick!

With a new micro mini excavator, I had few good options. I am extremely happy with the great quality and the reasonable pricing at Rhinox. Also, Warren took the time to help me with shipping. Speaking of shipping, it was like it came across town, not from Great Britain to Pennsylvania, USA. - Wish I would have purchased it sooner.

November 15, 2021
Unprompted review
Rhinox Group logo

Reply from Rhinox Group

Thank you, appreciate your review. We are here to help, and look forward to working with again in the future.
All the best, Terry.

Rated 4 out of 5 stars

Your website is great and very good to…

Your website is great and very good to use. When it said the bucket I wanted was in stock I purchased it and told it was being dispatched. When it hadn’t arrived I phoned to ask and was told it was a month before I would get it.
Not best pleased . But hope to receive it very soon.

November 14, 2021
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Reply from Rhinox Group

Thank you Robert. Sorry for the break down on your order, we are experiencing challenges like many others with supply etc.. also stock updates are a bit behind so the website sometimes is a bit out on stock levels. That said we should have got in touch sooner, very sorry. We trust we can be of service again soon. Thank you for bearing with us.
All the best, Terry.

Rated 5 out of 5 stars

Good service

Good service, products described well on a good website.

November 13, 2021
Rhinox Group logo

Reply from Rhinox Group

Thank you. Look forward to working with you again soon.
Regards, Terry.

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