I had two great nights sleep on a hotel bed with a lovely mattress topper, so googled the topper to buy one. Sadly they didn't sell it without a duvet and pillows that I didn't need, so my husband AI... See more
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Very average quality goods and zero customer service, although the pictures of the items on their website look luxurious. No communication - takes ages to get your refund, you pay for the postage back... See more
Sold as durable. Anything but! Bought bedding 3 years ago spending a large sum of money, thinking it would outlast us. Thinking we were buying quality. The only sheets I’ve ever had wear out were fr... See more
Poor quality and service. Ordered box of embroidered slippers and the embroidery is very poor and does not look professional. Contacted the company who replied they are disposable and I should have re... See more
1.9
Poor
26 reviews
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Late delivery, wrong stuff, minimal contact!
We had three orders from Haworth, spending over £2k and it was a combination of deliveries to the wrong place, the wrong items sent but above all, quoted delivery times were never met and no emails sent informing us that stuff would be late, meaning we had to chase - we won't be using them again
May 5, 2021
Unprompted review
Premium towels…
I ordered a number of Premium towels from Richard Haworth. Delivery was rapid and communicated to the door.
The quality was superb.
What most impressed me was the advice for care of the product, given AFTER delivery.
Impressive.
February 22, 2021
Unprompted review
Purchase was easy but product poor
Purchase was easy but product poor. Hampton bedding was very thin, you could read a book through the fabric. I was unable to leave negative feedback, their Feefo feedback looks great!
November 11, 2020
Unprompted review
Very professional
Richard Haworth providing high-quality linen and the customer service is efficient and professional.
Wish to mention effective cooperation with Jade Ainsworth.
Very happy with the long cooperation my company have with this brand
September 15, 2020
Unprompted review
Poor quality and service
Poor quality and service. Ordered box of embroidered slippers and the embroidery is very poor and does not look professional. Contacted the company who replied they are disposable and I should have realised. Now I’m being ignored with no reply to resolve this issue. Do not be confused by the marketing this company products as they are poor and expensive. Don’t waste your money dealing with them
November 6, 2019
Unprompted review
Bought 10 pairs of slippers from them…
Bought 10 pairs of slippers from them recently. Nothing on the online description said they were single-use/disposable/not to be washed. So after one cool wash they were rucked up, unusable and had to be thrown away.
Asked the company for a credit note/refund and was told that hotels dispose of their slippers after one use and because they sell to hotels I should have known they were disposable. And because I bought the slippers more than a fortnight ago I was not entitled to any money back.
I disagree. If a site sells online to the consumer and the trade, their copy should clearly give care instructions. Other companies who also sell to the hotel trade (whose slippers are MUCH cheaper I should add) do so. This company is misinforming the consumer by omission. Lazy, or deliberate, it matters not.
Waste of money. Won't be shopping there again.
October 31, 2019
Unprompted review
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