Richer Sounds - Bath Reviews 1,472

TrustScore 5 out of 5

4.9

4A York Place, London Road, BA1 6AE Bath, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification. I also asked to use/borrow a Richer Sounds Head alignment protra... See more

Company replied

Rated 5 out of 5 stars

We purchased a TV at a very competitive price. All the emails were helpful and explanatory. I spoke to Sean over the phone reference collection and he was very helpful. My husband picked up the TV wit... See more

Company replied

Rated 5 out of 5 stars

Good price, discount applied for VIP membership after phone call to Customer Services as did not receive email voucher. George from Bath store dealt with order, excellent customer service. Product or... See more

Company replied

Rated 5 out of 5 stars

The advice and assistance provided by Richer Sounds staff and third-party installers were invaluable and much appreciated. I am delighted with both my new Yamaha A6A Receiver and LG EVO C5 TV. Thank... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 4A York Place, London Road, BA1 6AE, Bath, United Kingdom

  • 0333 900 0088

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Rated 5 out of 5 stars

good

good job ...

November 28, 2025
Richer Sounds - Bath logo

Reply from Richer Sounds - Bath

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Always easy to shop at Richer sound…

Always easy to shop at Richer sound either on line or in store. Bath store is not not that big but that's just a refection on thinking how much better they could do with more space. Staff are helpful and 'interested'. Parking is ok for size of store although Bath is a nightmare to navigate in a vehicle. Pricing generally competitive.

November 28, 2025
Rated 5 out of 5 stars

Exceptional Service From Richer Sounds

Easy purchasing experience on line and a very quick delivery well ahead of expected date by DPD. I have purchased many items from you in the past in fact a whole HiFi and television set up and have always had exceptional service would highly recommend Richer Sounds.

November 28, 2025
Richer Sounds - Bath logo

Reply from Richer Sounds - Bath

Thank you for your 5 star review!

Rated 5 out of 5 stars

Great Service

The initial advice was key to making the purchase. From then on, the help was excellent. I am very pleased with the product.

November 28, 2025
Richer Sounds - Bath logo

Reply from Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Rated 4 out of 5 stars

Knowledgeable and helpful staff

My communication with Hayden prior to going to of Bath Richer Sounds was helpful and informative. When I went to the store, Hayden was very knowledgeable and helped me choose the right speakers - which having got them home and set up, I am delighted with.

November 24, 2025
Rated 5 out of 5 stars

Very efficient

Very efficient

November 20, 2025
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Reply from Richer Sounds - Bath

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Sean was informative and helpful!

Sean was amazing! Super informative, friendly and it was a really busy day and he attended to all of us with such professionalism. Thank you for my record player and speakers. Next time, I’ll be coming for an automatic player.

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful

November 15, 2025
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Reply from Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

I have been a customer over 20 years

I have been a customer over 20 years. Having had to claim a tv under warranty four years ago it all went smoothly. Recently buying a new television for our living room I found your prices just as competitive as the competition online.

November 21, 2025
Unprompted review
Richer Sounds - Bath logo

Reply from Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Great Service

I ordered a Denon Hi Fi unit for collection and it had been put aside for me. The staff were very knowledgeable and helpful. What more can I say other than I've used them before.

November 13, 2025
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Reply from Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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