I find the staff all very helpful and friendly, Dan helped me make a decision, if you’re not sure what to buy, in my case a new TV, there are so many models to choose from nowadays, they explain the... See more
Company replied
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I find the staff all very helpful and friendly, Dan helped me make a decision, if you’re not sure what to buy, in my case a new TV, there are so many models to choose from nowadays, they explain the... See more
Company replied
After a few years I decided to move away from smart speakers, and go for an old school set up, with a relativly small budget. I called in at the Boscombe store and spoke to the manager Paul for some... See more
Company replied
Having just purchased a Marantz CD6007 my daughter on hearing it announced she wanted to upgrade her “hand me down” amp & speakers so after a little research we spoke to the Bournemouth branch who gav... See more
Company replied
Great customer service from the knowledgeable guys in Boscombe. They helped me decide on which headphones were a match for my requirements. It was so helpful to try on and listen to different brands... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, United Kingdom
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Reply from Richer Sounds - Bournemouth
I easily ordered what I needed online, was met by friendly staff at the shop who had the part I ordered ready for me. This is the third or fourth time I have used Richer sounds for high value items and have always been pleased with their service.

Reply from Richer Sounds - Bournemouth
The staff (Oscar) was very knowledgeable, trying to meet our needs without influencing too much. The follow-up delivery and confirming emails were appreciated

Reply from Richer Sounds - Bournemouth
Shopped in the Bournemouth store. I must say the service is second to none. They have a great understanding of the equipment they are selling and more importantly to me open and honest. I would recommend them again and again. I have suffered by big companies Costomer service before and started to think I may as well just buy from Amazon for the convenience . Richer sounds has made me realise that great Costomer service is still around and well worth going there to see them. I can some times be over critical with the Costomer services but honestly Richer Sounds deserves the five stars and more. I will be buying all my electrical equipment from there even though i live 2 hours away in Swindon . We all need to support these companies because they are hard to find!!!

Reply from Richer Sounds - Bournemouth
Great price for a really good product.
Good communication, delivered to store really quick, with friendly staff on collection.

Reply from Richer Sounds - Bournemouth
I'm amazed with my LG C5 OLED 55 inch I love my series X graphics and especially with my playstation 5 pro graphics are amazing and I thank richer sounds for delivering on time and making this possible I would definitely buy from richer sounds again you've made me a satisfied happy customer who would recommend you for future reference god bless kind regards Toby Owen leahy

Reply from Richer Sounds - Bournemouth
Easily contactable and very helpful via phone (unusual nowadays). Very friendly , knowledgeable and full of good and useful advice. Great product selection and pricing. Will always be my first stop for A.V. products

Reply from Richer Sounds - Bournemouth
very helpful advice in plain language and good guidance and help on my choice of amp

Reply from Richer Sounds - Bournemouth

Reply from Richer Sounds - Bournemouth
Paul was superb with his advice and insight. I’m left extremely satisfied with my new system. I keep listening to music from throughout my lifetime and rediscovering details and musicality never spotted before. Which is an absolute and utter delight.

Reply from Richer Sounds - Bournemouth
After four and a half years, our TV went faulty. Richer Sounds loaned us a new unit while they evaluated the repair. It turned out that the old unit was beyond economic repair and we were offered a sum as compensation, which we accepted. The manager and staff were very helpful throughout the whole process and we now have a new TV that we are very satisfied with. Keep up the great work RS Team.

Reply from Richer Sounds - Bournemouth
Very helpful assistant who explained the item we were purchasing and much more to help us with our audio experience

Reply from Richer Sounds - Bournemouth
Ordered an item online for collection at store . Kept informed during order delivery process…then by store when item arrived.
Great service.

Reply from Richer Sounds - Bournemouth
Once again, Aaron, based at the shop in Bournemouth, gave me excellent support in choosing a suitable CD player alongside a new amplifier this time. Brilliant!

Reply from Richer Sounds - Bournemouth

Reply from Richer Sounds - Bournemouth
Def use again. Overall a highly satisfactory shopping experience, Delivery was made the very next day (free). Great product and assistance where needed

Reply from Richer Sounds - Bournemouth
Having killed our 5 year old 48" OLED Panasonic TV during a Wii session, I went to RS to replace it as its 'the place 'to go on Saturday
I was met by a smiling Oscar who tried to find a replacement 48" OLED, but was unable to do so as none were available
After consulting with my wife we agreed to purchase a 55"oled Panasonic , being unsure of the size increase
The TV was duly delivered on Tuesday afternoon in a very large box , after setting up we sat down to enjoy our new large TV
We are getting used to our new 'big screen '
Many thanks to Oscar for another RS experience

Reply from Richer Sounds - Bournemouth
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