Richer Sounds is my "go to" place for A/V products. Have always found them to be helpful, friendly, efficient and competitively priced. My recent experience was no exception. After being greeted in a... See more
Company replied
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Richer Sounds is my "go to" place for A/V products. Have always found them to be helpful, friendly, efficient and competitively priced. My recent experience was no exception. After being greeted in a... See more
Company replied
Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... See more
Company replied
Panasonic TV purchased from Richer Sounds in Bournemouth developed a fault which we were told could not be satisfactorily repaired. Although the TV was over a year old they have given me a full refund... See more
Company replied
I contacted Bournemouth to ask if they had a Technics SA-C600 in stock. Paul got back to me really quickly saying they’d order one in. He contacted me as soon as it arrived. The guys in the shop were... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, United Kingdom
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Very good service ,backup help is excellent .Dan lives not far away from me and is very helpful when I need advice .have been trading with you for many years thank you all for your help and membership

Reply from Richer Sounds - Bournemouth
When someone says that's a great product you're picking up when collecting it, it just feels nice. That's what you get from these lovely people.

Reply from Richer Sounds - Bournemouth
I found the team at the Boscombe branch to be very knowledgeable as well being approachable.
They were able to let me listen to various speakers so I could make the best choice.
I ended up with a perfect solution and a pair of excellent speakers of not only high quality but also good value for money.

Reply from Richer Sounds - Bournemouth
Customer service by Lewis was excellent! Really helped with my problem I had , couldn’t be more helpful

Reply from Richer Sounds - Bournemouth
Great experience with knowledgeable staff and quality products. Really happy with the purchase!

Reply from Richer Sounds - Bournemouth
Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase.
After being quoted 3-5 days delivery I was surprised to receive it the next day. The Denon box is spot on and exceeds my expectations, good
price too!
Friendly, professional service - highly recommended.

Reply from Richer Sounds - Bournemouth
Good advice received which helped us to decide which tv to purchase. Lovely friendly informative staff

Reply from Richer Sounds - Bournemouth
Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare.
Would highly recommend this store.
Many thanks Lewis 😁

Reply from Richer Sounds - Bournemouth
Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop, then a follow up once it had been despatched from the producers. Then received a phone call once the item arrived in store and ready for collection.

Reply from Richer Sounds - Bournemouth
The staff were very helpful. The service I got was second none.

Reply from Richer Sounds - Bournemouth
I was very happy with the service and the appliance.

Reply from Richer Sounds - Bournemouth
Instant response from the staff. Lots of technical details & information given.
One of the easiest purchases I have made.
I would definitely use this shop again & would recommend it to family & friends.

Reply from Richer Sounds - Bournemouth

Reply from Richer Sounds - Bournemouth
Great website with easy ordering. I opted to have my purchase delivered to store. Delivery was made within 3 days, I was advised of progress regularly and collection from the Bournemouth store was quick & efficient.

Reply from Richer Sounds - Bournemouth
It's just the shop to go to locally. The service is knowledgeable and second to none. We knew the Ruark product we wanted would be stocked and that it also came with a 6 year guarantee.

Reply from Richer Sounds - Bournemouth
Very good customer service and prompt answers to all queries and e mails

Reply from Richer Sounds - Bournemouth
I have had a great experience at your store whilst buying my tv. The gentleman was very polite and helpful. He explained everything well, applied the existent offer to the purchase and recommended the company who came later to install our tv. They also did a great job. Very nice people.
I have to say that Richer Sound has given much better experience in comparison to Curries where we bought things in the past.

Reply from Richer Sounds - Bournemouth
I spoke to two different members of staff from the Boscombe store regarding small bedroom smart projectors, the first member was very knowledgeable and helped guide me to a product better suited to my situation, I called back the next day and the second person I spoke to was very competent and helpful, overall I am very happy with the service I received and am glad I went with their product recommendation

Reply from Richer Sounds - Bournemouth
Ordered WiiM pro plus via Paul. Very efficient, great price, arrived as promised, nice follow up phone call as well.

Reply from Richer Sounds - Bournemouth
The experienced staff went out of their way to help us with a connection issue and also followed up with a phone call to check we were ok with their solution. Excellent service.

Reply from Richer Sounds - Bournemouth
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