I always buy from this competitive privately owned company who let their employees take their dogs to work! Always great friendly expert service and when I had a tv go wrong and be unrepairable during... See more
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I always buy from this competitive privately owned company who let their employees take their dogs to work! Always great friendly expert service and when I had a tv go wrong and be unrepairable during... See more
Company replied
I find the staff all very helpful and friendly, Dan helped me make a decision, if you’re not sure what to buy, in my case a new TV, there are so many models to choose from nowadays, they explain the... See more
Company replied
Having just purchased a Marantz CD6007 my daughter on hearing it announced she wanted to upgrade her “hand me down” amp & speakers so after a little research we spoke to the Bournemouth branch who gav... See more
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After a few years I decided to move away from smart speakers, and go for an old school set up, with a relativly small budget. I called in at the Boscombe store and spoke to the manager Paul for some... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, United Kingdom
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Def use again. Overall a highly satisfactory shopping experience, Delivery was made the very next day (free). Great product and assistance where needed

Reply from Richer Sounds - Bournemouth
Having killed our 5 year old 48" OLED Panasonic TV during a Wii session, I went to RS to replace it as its 'the place 'to go on Saturday
I was met by a smiling Oscar who tried to find a replacement 48" OLED, but was unable to do so as none were available
After consulting with my wife we agreed to purchase a 55"oled Panasonic , being unsure of the size increase
The TV was duly delivered on Tuesday afternoon in a very large box , after setting up we sat down to enjoy our new large TV
We are getting used to our new 'big screen '
Many thanks to Oscar for another RS experience

Reply from Richer Sounds - Bournemouth
Very knowelgable

Reply from Richer Sounds - Bournemouth
I couldn't work out what I was doing wrong on Richer Sounds website, but a quick call to the Bournemouth shop and a chat with Paul who sorted out my order within a few minutes. Very competitive price on my new TV and sound bar.

Reply from Richer Sounds - Bournemouth
Very helpful, knowledgeable staff in the store and we ordered through them and the item was delivered the following day. Very efficient,

Reply from Richer Sounds - Bournemouth
Fantastic service great deal really pleased AAA+++

Reply from Richer Sounds - Bournemouth
I rang the Bournemouth branch to order a CD player and Lewis was extremely helpful. He explained our item would be a special order which might take one to two weeks to arrive. He helped us to pay for the item on line, and it arrived at our home within 4 working days. We couldn't be more satisfied with the excellent service.

Reply from Richer Sounds - Bournemouth
The team do a great job at explaining the different possibilities in a none pressure way, just friendly and informative

Reply from Richer Sounds - Bournemouth
The team at Richer Sounds are always extremely helpful, knowledgeable and super friendly!

Reply from Richer Sounds - Bournemouth
Aaron was very helpful in Bournemouth shop. Helped us make a decision. Would have been 5 star but there was an issue with the tv. However it was swapped the following day. Shops should be judged no5 only on price but also how they resolve problems which was done promptly and without any fuss.

Reply from Richer Sounds - Bournemouth
I purchased a Humax FHR6000T. The first box didn't perform well. I spoke to the manager at Boscombe branch Paul who went over and above to correct the problem, and is still working on the continuing problem. HUMAX 1 STAR PAUL 10 STARS give him a bonus. 11

Reply from Richer Sounds - Bournemouth
Really helpful and informative service and I left with what I wanted.

Reply from Richer Sounds - Bournemouth
Richer Sounds was recommended to me by a friend, it was very easy to find exactly what I wanted and the delivery was much quicker than expected.

Reply from Richer Sounds - Bournemouth
Great store great prices brilliant staff who are all very knowledgeable about the product s , I wouldn’t go anywhere else , why would you ? 5 star service in every way ,

Reply from Richer Sounds - Bournemouth
Always a great service from the team in Bournemouth. Never try to upsell you anything. Full of information.

Reply from Richer Sounds - Bournemouth
Came to the Bournemouth store to purchase an amplifier and the service and information was incredible. I received such a good price on the amp (open box product) that I purchased a turntable as well. Will definitely return for future purchases

Reply from Richer Sounds - Bournemouth
Really competitive price on the product we purchased and helpful staff when we collected the order

Reply from Richer Sounds - Bournemouth

Reply from Richer Sounds - Bournemouth
I was unsure about the name and type
Of soundboard I needed for my size room and the highest quality of sound for my limited budget. The assistant Mr
Lewis suggested a Dennon, and I must say I am over the moon with the result.

Reply from Richer Sounds - Bournemouth
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