First class service and expert help from Matt . Went well beyond the norm . Also very patient and explained all the advantages and disadvantages of certain Tv’s that I needed fir an elderly, vulnerabl... See more
Company replied
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First class service and expert help from Matt . Went well beyond the norm . Also very patient and explained all the advantages and disadvantages of certain Tv’s that I needed fir an elderly, vulnerabl... See more
Company replied
Ordered a super cool cassette player for my son whose experiencing the joy of vinyl & tape. Really great service from the guys in the store at Bromley. Thank you.
Company replied
The customer service support I received from Matt and the team at Bromley was really great. I had ordered the wrong product online, and they advised and helped me get a replacement with the minimum fu... See more
Company replied
Great and polite service from the 2 workers. The manager, Matthew served me. He was very knowledgeable about the products and was very helpful in helping me make my purchase.
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
48 East Street, BR1 1QW, Bromley, United Kingdom
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Very friendly, helpful service. Made me feel at ease. Tommy helped smooth my anxiety over the delayed delivery by being calm and reassuring. The installation was quick and efficiently done. Very happy to purchase from Richer Sounds Bromley again and would recommend to friends.

Reply from Richer Sounds - Bromley
Explained what I wanted. Staff were v helpful in buying the needed product.

Reply from Richer Sounds - Bromley
I bought amplifier turntable and streaming device from Bromley shop. They are very good stuff work in this shop. Very polite and helpful.

Reply from Richer Sounds - Bromley
Efficient to time and delivered date and time expected.

Reply from Richer Sounds - Bromley
Visited the Bromley branch about repairing/replacing an old projector. The team went out of their way to help and with sound advice from Jerome, purchased the ideal projector for my flat. I would highly recommend them to anyone looking for a home cinema option.

Reply from Richer Sounds - Bromley
Best customer service I have had for a very long time, both from telesales, and from the Bromley branch.

Reply from Richer Sounds - Bromley
Good advice at the right price definately be shopping there again.

Reply from Richer Sounds - Bromley
Great service when I visited Bromley shop in person, the following day I made an order and few days later it was delivered with care.

Reply from Richer Sounds - Bromley
I purchased Hi-Fi equipment, and, in doing so, I enjoyed the professional help and advice of Matt and Jerome. Without their help and patient guidance, the choice from their abundant stock would have been very difficult. My several visits to the store were always welcoming and pleasant.

Reply from Richer Sounds - Bromley
Caring and efficient service. We feel help would be readily available should be news it. Appreciated the understanding shown to us as elderly customers

Reply from Richer Sounds - Bromley
Richer Sounds is my absolute go-to for audio equipment. They have stayed true to their ethos and vibe which I love. Don’t go
Changing!

Reply from Richer Sounds - Bromley
Friendly, knowledgeable and resourceful, I always come back to Richer Sounds Bromley for all my home audio/visual needs.

Reply from Richer Sounds - Bromley
I have always shopped at Richer Sounds. Whenever I need a new TV, headphones or audio equipment, Richer Sounds is the place I trust.
Not only is the customer service excellent but, unlike most others, you speak to real, genuine people. No sales pressure.
I spoke to Jerome on the Bromley store who took time out to understand what I needed. Just as it always is whenever I visit the store or call.
Julian Richer should be incredibly proud of the business he has created.

Reply from Richer Sounds - Bromley
Got in contact with Matthew, the manager of Bromley branch regarding my purchase. He was very much in listening mood and I was pleased that he did. He was most accommodating and I ended up making a purchase - a Dali.

Reply from Richer Sounds - Bromley
As usual no problems. Very friendly!
A very nice touch to be offered a glass of water in these hot conditions.

Reply from Richer Sounds - Bromley

Reply from Richer Sounds - Bromley
Really good product delivered in less than 36hrs.

Reply from Richer Sounds - Bromley
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