Richer Sounds - Bromley Reviews 

Great service, in shop was very helpful. Delivery was quick and on time .

Great service from bromley staff
Only moan is dpd delivery
item left outside on door step

In the last few weeks I have renewed my Turntable Argon TT mk2
CD player AXC 25
AXR 100D
Acoustic energy 100 2
You must give your staff at Bromley and Maidstone a huge pat on the back, good old fashioned Customer service, and so knowledgeable in all areas, a real pleasure to walk through the doors of Richer Sounds, if only Currys could take a leaf out of your book.

The communication was very good. There were couple of emails to confirm the acknowledgment of the purchase as well as the delivery details. I got a separate call from the store manager to confirm that the product arrived in the store and it’s ready to collect. They have also checked the item on behalf of me to ensure the product that was delivered to the shop is correct. All of these made me quite confident when I received the product and the outcome of that is that I am a very happy customer. The product is working well with no issues.
Thanks team for your help and support!

Great staff - knowledgeable, patient and helped ensure the correct selection of product
Call out to Matt Store manager in Bromley 🙏😊

Richer Sounds have been around a long time and have always provided expert advice and great service. More personal than the big multi stores.

Richer Sounds were really helpful answering all my questions pre purchase and very competitive with pricing. Great experience all round (as it has been when I have bought from them in the past).

Great service with the team at Bromley very helpful

I had a tricky cinema installation. Whilst it didn’t go completely to plan Richer Sounds sorted everything out. Because of this I will definitely go back to them in the future and will remain a lifelong customer.The staff have been great in particular at reassuring me on my journey

Wonderful helpful service from Tom and the team. Staff were friendly and efficient including the delivery of the TV

I phoned to check some things out before I ordered and Jerome at the Bromley branch couldn't have been more helpful. Less than a week later I'm enjoying my 48 inch Samsung TV. Delivered on time and the day I wanted and set up by Daniel from WorkTec.

I ordered my Hisense 32” Full HD Qled TV in store in Bromley. The staff were friendly and helpful. It was delivered the next day by DPD. I took the Pixel full motion tv bracket back for a refund. This TV has an unusual portrait Vesa mount of 100 wide by 200 high.
The TV itself is very good. The colours really pop and the sound is loud enough. I use it with an indoor aerial for Freeview, and WiFi for Freely. The latter has about 40 of my favourite channels, mostly streamed in Full HD, which is a big improvement. There is a good choice of streaming sites for subscribers. Recommended.

I keep buying my hi-fi gadgets from Richer Sounds since 2025. They provide good customer services are competitive prices.

Friendly staff helped carry my TV and speakers to the car. Products were cheapest I could find with great deals. I'd buy from them again.

The staff, in particular the Manager, were very helpful (over the phone, online and in person) in answering the various queries I had.
Delivery was made very quickly after my order had been placed.

Great salespeople in the shop, very knowledgeable and eager to help (not like other electronics chains), at the same price of bigger chains (actually even granted an extra discount so slightly cheaper in the end). Also great policies such fair wage and fair taxation. Quick delivery.

I wish every shop had sales staff as helpful as Richer Sounds. A big thank you to Matt the manager. I am really impressed with my purchase an LG 83C.
The only downside in this shop is NO complementary coffee. Also the shop is a bit small and parking can be a pain. Plenty of empty shops for rent in the Glades.
I will be making another purchase soon.

I was buying a record player/ turn table for my partners birthday with no idea what I should buy, the staff were so helpful. They didn’t push anything on me just gave amazing advice and guidance on what would be best suited. I Will definitely be recommending them to others and will certainly be going back to buy more. Amazing service