Had already checked out other suppliers for my choice,just needed to get best deal & Richer Sounds were streets ahead,price wise & guarantee! Joe in Chester store answered all my queries,from purchase... See more
Company replied
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Had already checked out other suppliers for my choice,just needed to get best deal & Richer Sounds were streets ahead,price wise & guarantee! Joe in Chester store answered all my queries,from purchase... See more
Company replied
Great service on the telephone & at Hanley store Jack and Chris👍 Delivery up to 5 days... Great communication by email and phone. Delivery in less than 48hours. Able to track. Tracy rang with ETA... See more
Company replied
Delivery was super quick next working day. (Mon as I ordered Friday) I received notice of the time slot within 24hrs and again the day before to confirm. The delivery was prompt and confirmed on the m... See more
Company replied
Ordered Tv on line with Richer Sounds.Easy process. Believed delivery would be 5 working days but was in fact 2 working days! Follow up text message confirming purchase then another message confir... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, United Kingdom
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Received our delivery today with Mark and Trav, excellent communication as they called 20 minutes before. They brought the tv right into the house and even gave my husband some tips. Even made a fuss of the dogs. We have had recent issues with another company delivering TVs so bad that we cancelled altogether and bought from richer sounds so it was refreshing to not have any issues.

Reply from Richer Sounds - Distribution
Tracey and Paul arrived on schedule to deliver my Sony TV from Richer Sounds. They checked the box for any damage, took photographs and kindly lifted my old heavy TV off the sideboard and onto the floor.

Reply from Richer Sounds - Distribution
Great experience with Richer sounds delivery team. Warwick and Rob were really friendly and helpful with the delivery itself, but they went above and beyond giving me lots of installation tips for putting up my new TV. Thanks for all your help

Reply from Richer Sounds - Distribution
The two people who delivered our TV were very courteous and carefully delivered the goods in a timely manner. We were kept well informed of progress and even got a phone call when they were 15 minutes away.
I would definitely recommend using this service.

Reply from Richer Sounds - Distribution
Brilliant delivery by Richer Sounds own crew.
Rob and Warwick were punctual and very courteous.
Would highly recommend for competitive price, warranty and delivery.
Thanks again.

Reply from Richer Sounds - Distribution
This how a delivery service should work, Paul and Trav text me on the delivery date with an approximate time and asked would I be there. Which was really handy as we have a very small road leading to our house, texted them back with a locals way to enter the lane (not on google maps)
They then phone saying be there in 20 mins. Perfect nice and easy service.
Richer Sounds what a fab company, online and telesales had the two tv’s in stock at really good prices no one else could match the stock or the prices.
Big thank you to all your professional staff. Norrie &Susie.

Reply from Richer Sounds - Distribution
Very happy with my delivery from Gareth and Zak. Arrived when they said they would, were both friendly and thry quickly delivered to the living room as requested.

Reply from Richer Sounds - Distribution
Trav and Zak were kind, courteous and efficient. Well done guys !

Reply from Richer Sounds - Distribution
Great service thanks Tracey. Several days earlier than planned but messaged on the morning and phoned half hour before. Brought the TV to the room.
Thank you.

Reply from Richer Sounds - Distribution
Extremely efficient service throughout

Reply from Richer Sounds - Distribution
I opted for the free 5 day delivery delivered in 3 days.
My new tv was delivered by Gareth what a lovely well mannered guy he carried the tv into my lounge for me and explained all about my tv couldn’t have done more. A massive asset to Richer Sounds.

Reply from Richer Sounds - Distribution
Great customer experience, efficient and friendly service from Warwick and Mark. Much appreciated

Reply from Richer Sounds - Distribution
Incredibly helpful delivery team. Arrived promptly and phoned before arrival. Clearly explained the guarantee and process should there be any issues. Highly recommend!

Reply from Richer Sounds - Distribution
Trav and Zak came to deliver my Tv this morning. They rang me before and asked if they could deliver earlier than time advised. So they came earlier and followed my instructions as my property is not easy to find. They brought there in and placed in where I wanted it. They were super friendly. I was very impressed with customer service. Thanks so much.

Reply from Richer Sounds - Distribution
Great communication from clicking the Order button on the website through confirmation of order, confirmation of shipping, to a phone call to let us know delivery when delivery was 15 minutes away.
Nothing was too much trouble for Gareth and Mark - cheerily and willingly offering to deliver my new TVs to the exact room, even checking if I'd rather them remove their shoes.
As ever from Richer Sound, superb, courteous, quality service, which I genuinely can't fault.

Reply from Richer Sounds - Distribution

Reply from Richer Sounds - Distribution
Had a text to give me an arrival time and spot on time. Very polite with good manners. Very easy to talk to so very pleased with my delivery.

Reply from Richer Sounds - Distribution
Excellent products first class delivery

Reply from Richer Sounds - Distribution

Reply from Richer Sounds - Distribution
Great service, informed of my delivery window well in advance. Delivery driver called beforehand so I could be ready for them. Carried my order into the house. Very friendly guys, happy with the service.

Reply from Richer Sounds - Distribution
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