Had already checked out other suppliers for my choice,just needed to get best deal & Richer Sounds were streets ahead,price wise & guarantee! Joe in Chester store answered all my queries,from purchase... See more
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See what reviewers are saying
Great service on the telephone & at Hanley store Jack and Chris👍 Delivery up to 5 days... Great communication by email and phone. Delivery in less than 48hours. Able to track. Tracy rang with ETA... See more
Company replied
Delivery was super quick next working day. (Mon as I ordered Friday) I received notice of the time slot within 24hrs and again the day before to confirm. The delivery was prompt and confirmed on the m... See more
Company replied
Ordered Tv on line with Richer Sounds.Easy process. Believed delivery would be 5 working days but was in fact 2 working days! Follow up text message confirming purchase then another message confir... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, United Kingdom
- 0333 900 0093
5.0
Excellent
3K reviews
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The lads turned up with smile and…
The lads turned up with smile and brought tv into living room,highly recommended pair.
July 7, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Karl was precisely punctual
Karl was precisely punctual. Very pleasant and very friendly and helpful
July 7, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review!
Richer Sounds TV Excellent Delivery & Service
New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very polite and helpful, arrived promptly, placed tv in room needed and advised how to handle etc. Would recommend.
July 7, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Karol and Paul delivered my TV
Karol and Paul delivered my TV, friendly guys and they even got there early which was great.
July 6, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
TV order came quickly with no issues
TV order came quickly with no issues. Trav and Rob did a great delivery service. Very happy
July 6, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your wonderful feedback
Trav and Paul were brilliant
Trav and Paul were brilliant, got my 85 inch tv in the house exactly where I wanted it. Said If I ever had any issues with it to contact them and were polite and efficient, giving notice before they arrived via a quick call.
July 2, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review!
Superb as always
Superb as always. Tobias really helpful. Television brilliant. I would nt buy from anybody else.
July 2, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review!
Large TV delivery
Karol and Rob provided great service and a friendly team. We’re also happy to help place the heavy TV in the most convenient place.
July 3, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Reply from Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent service
Excellent service, Gareth was very kind, rang before the delivery. Nothing less than superb
July 3, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Wow wasn't expecting delivery so fast…
Wow wasn't expecting delivery so fast and what a fabulous delivery team, Karol and Rob. So polite and friendly, excellent experience from the start. Highly recommend Richer Sounds.
July 3, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Zac and Ian did a great job with my…
Zac and Ian did a great job with my delivery. Friendly, great comms and generous with their time. Highly recommended.
July 2, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Rang and advised of delivery time,very…
Rang and advised of delivery time,very helpful. Carried TV and speakers round back of house. Very friendly and polite
July 1, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Richer Sounds is a great company to buy…
Richer Sounds is a great company to buy from I have no hesitation in recommending them. My latest TV from them was recommended by their website and I am not disappointed. Hand delivered with care by Zak and Ian who were very helpful. 6 year guarantee- no brainer.
July 2, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Excellent the delivery guys were very…
Excellent the delivery guys were very professional phoned 20 minutes prior and then put tv 📺 we’re we wanted it excellent
July 2, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Perfect delivery and Gareth was smiley…
Perfect delivery and Gareth was smiley and helpful, not like some who look who don't look happy in their job. The TV is a hit just what wanted. We always go to Richer Sounds John was so helpful in the shop
June 30, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your wonderful feedback
Gareth was prompt polite and friendly
Gareth was prompt polite and friendly. He offered to remove his shoes. He carried the tv upstairs for us. Brilliant.
June 30, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
I had great advice from the Cheltenham…
I had great advice from the Cheltenham store for a previous piece of equipment I bought from them 10 years ago. So I rang and asked for advice about a new TV I was after. I spoke to Jason who gave me great service so I bought the tv from them. Jason arranged for it to be delivered to my home a couple of days later. Unlike some other companies, the tv did arrive in 2 days and the couriers, Zak and Ian, did contact me with a delivery window and did call 15 minutes or so before the delivery. Everything promised happened. Simple.
To quote a well- known phrase: I will be back. Thank you Richer Sounds Cheltenham.
June 30, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review!
Great service
Got a next day delivery service without paying the extra, got clear, full communication. Driver & mate were cheerful, nice professional people. Brought the TV into my house and placed it exactly where I asked. Couldn't ask for better. Thank you Gareth & Mark :)
June 30, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Perfect delivery tv came with a…
Perfect delivery tv came with a pristine box and very friendly service will be using again in future
June 30, 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
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