Richer Sounds - Exeter Reviews 2,937

Amazing service. Purchased TV some time ago but had not finished the room it was going in. Once installed I found it was not right for what we needed. The team in Exeter exchanged it without any issues. Cannot speak highly enough of the Manager and his staff. Very pleased with the new TV.

What a great place Richer Sounds is! Very friendly staff and nothing is too much trouble.

Good interaction with all staff and Nick has been superb with each visit and purchase. Well done Exeter!

I knew the model of TV I wanted, and I knew RS were offering a very good deal. So, that is where I shopped. I have had a radio off you some years ago, and knew your service was excellent. The bonus for us was, parking behind your store and delivery. Plus we could also purchase the same day a new TV wall bracket. Delivery was very professional, with a telephone check, call made to me to ensure packaging was undamaged, whilst the delivery team were at my property.

Always very helpful and good service - and good prices!

Guy who helped me made the process easy and clear
Resolved a minor issue with efficiency
Would highly recommend

Very helpful friendly staff
Excellent service

To be able to view a good selection of OLED tvs showing normal television program's side by side and not a uhd 4k video on a loop. Top notch knowledge and information from staff and no high pressure selling and of course a great price with a good warranty back by themselves

The speed of service and next day delivery of two packages withing 24 hours was astonishing. A hiccup of my own making in setting up the equipment was all that marred the unpacking but eventually all went well and very first use proved successful. Cannot fault Richer Sounds' service and afterservice from an email request I queried when I wrongly thought some parts may have been 'missing'! Well done!!!

The shop manager helped me load up as he could see I wasn't feeling well during my visit. He was a staff member down and was rushed off his feet but still very polite and helpful. Thank you! Purchase an LG TV, wall bracket, and a Pro-ject turntable.

Excellent and knowledgeable service. Staff are friendly and take their time with you. After sales service is also excellent

Went old school and phoned up richer sounds. Sorry forgot who I spoke with but helped me purchase a new TV and wall mounting bracket with ease.
Great service and great TV. Not my first time using richer sounds and certainly won't be the last.

They offer an experience which is becoming rarer in the UK. The ability to speak to someone who is knowledgeable and able to negotiate and offer solutions without being hindered by their own company rules.

Ben Was very helpful, and even carried my new speakers to my car

Popped in for advice about headphones, then acted on it.
Very pleased with the recommended headphones and the service from the Exeter branch in advising then helping me to buy them.
A happy ( returning ) customer!

Very helpful in the shop to set up and demo the hi-fi system I was looking at.
Took the speakers home on the Saturday and the vinyl player turned up on the Monday a day early.
Very happy with the service and system I purchased. Thank you

We bought a turntable, amp, speakers, CD player and TV and found the staff at Exeter to be so helpful and knowledgeable. Steve could answer any questions and we went along with his recommendations based on our budget. Highly recommend and unlike at some shops, they know what they're talking about.

Was served by Mark in the Exeter store who cold not have been more helpful. Gave loads of advice and did not pressure sell. As a result purchased a television and a soundbar. This is my third purchase from this store and would certainly use them again.

Good value, and really helpful with a couple of questions. Quick response and product delivered the following day with Dpd which is reliable where I live. Happy with bew hi fi separates

Amazing service from Steve. Went in to buy a new TV. He dis lots of research for the TV that Irequired. I got the measurements wrong. Went back he found a TV with better spec. Delivered the next day. Brilliant TV. Thank you Steve