I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent... See more
Company replied
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I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent... See more
Company replied
We received good helpful advice to make our purchase of a new tv set. In addition we also received great help to claim cash back Through the 6 year guarantee on our previous faulty set. Which redu... See more
Company replied
Exceptionally Excellent Service from Richer Sounds, my tv after 4years was not repairable so under the 6 year guarantee I was credited with half of the original price against a new tv .Thanks to David... See more
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Wanted some specific speaker cable. The RS website gave me exact details of how much was available in each store to the nearest metre, and the price per metre. Visited Hull store. Very pleasant sta... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
88-90 Prospect Street, HU1 3RT, Hull, United Kingdom
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Great in store advice. Ordered turntable and speakers over the phone. When turntable arrived the veneer was chipped. Chappers was excellent in arranging a replacement and collection of damaged item within 2 days. Would definitely use the Hull store again.

Reply from Richer Sounds - Hull
Great knowledge from all the staff in hull Paul the manager is very helpful and always has time for everyone in the store very friendly and great customer service

Reply from Richer Sounds - Hull
Excellent advice and fast delivery. I know I can always rely on the Hull shop for my audio and tv needs.

Reply from Richer Sounds - Hull
Great knowledge of the product and smooth transaction,

Reply from Richer Sounds - Hull
All companies should adopt the same customer care as Richer Sounds. Their help was so appreciated by me. Deliveries where exceptionally quick. When I had a problem they sorted it quickly(my fault, not theirs). A first class company that I would be happy to use again.

Reply from Richer Sounds - Hull
Great company to deal with, great price i paid for my tv. second time i bought from these, delivered when I needed at no cost. Free 6 year warranty, you have to be nuts not to buy from Richersounds

Reply from Richer Sounds - Hull
Was looking for a new TV so popped in to ask about what is recommended. The staff where very helpful and knowledgeable so i went ahead and ordered it for delivery and had peace of mind with their 6yr warranty offered with the TV i chose and if you are not happy in first days of owning there is no hassle on sorting out a return which is a bonus.
Very happy as a first time customer to the store.

Reply from Richer Sounds - Hull
Went into Richer sounds for a small TV which we are Happy with . Talking about speaker improvements got a Rel subwoofer. So happy with the advice

Reply from Richer Sounds - Hull
Always a good experience shopping at richer sounds.
Although stock levels seem to be lower on many items nowadays.

Reply from Richer Sounds - Hull
Richer Sounds Hull. Once again I found the purchase experience so straightforward and friendly.
Chappers made parting with money so easy!
From start to finish a pleasant transaction.
Delivery was next day and good communication ensured that I was fully informed and aware of delivery time.
The Marantz cd player has lived up to my expectations and using my Cambridge aud500 phono interconnects I now can fully enjoy the superb sound stage and clarity of my music. Great service once again!

Reply from Richer Sounds - Hull
Excellent service from Paul, thank you very much, Neville

Reply from Richer Sounds - Hull
When I called on the phone the manager (Paul) was very helpful .. but was not around when I visited the store to view the TV. I was then helped by another very knowlegedable and helpful guy (Kal) who gave me a quotation but when I called to confirm the order, he was not around and whoever was meant to call me back never did! In the end I called again and placed the order. So - very helpful and very knowledgeable staff who were empowered to construct a deal - but the lack of continuity re a single point of contact is a little disappointing. Great products at great prices though and so well worth persevering!

Reply from Richer Sounds - Hull
Extremely helpful staff member who discussed the TV and the advice confirmed my choice and collected TV from shop the next day. The large item was placed in my car by the shop staff. Great service and great TV.

Reply from Richer Sounds - Hull
Very experienced and knowledgeable staff.Kal was very helpful, he advised me on everything I needed and fitted everything I wanted into the budget I wanted to spend.

Reply from Richer Sounds - Hull
Very helpful staff in Hull store - explained about my purchase. Have bought from this shop before and would definitely purchase from them again.

Reply from Richer Sounds - Hull
Id like to thank the staff of Richer Sounds for their outstanding customer service, across several branches - Sheffield, York and Hull. Today at Hull, Kal went above and beyond to patiently explain and recommend products which met my needs. He gave us insightful information and was pleasant and supportive. A great deal was achieved and I am looking forward to trying out my new products. Thanks Kal and the Richer Sounds Team. Great Staff and service.

Reply from Richer Sounds - Hull
realy helpful on the phone, great price for the TV I wanted.

Reply from Richer Sounds - Hull
Quick and effective support in buying and collecting the TV.

Reply from Richer Sounds - Hull
A local store is which I've always used for my hifi products and even though I've left the city, I still returned to buy my latest purchase. The prices beat everyone else, the staff were really very helpful even loading it into my car, when picking it up, and anything I needed help,assistance or advice they was there and very very knowledge, they are the institution to go for all your hifi, TV , speakers etc.

Reply from Richer Sounds - Hull
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