Richer Sounds - Hull Reviews 

2,197
TrustScore 5 out of 5

4.9

88-90 Prospect Street, HU1 3RT Hull, GB


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Rated 5 out of 5 stars

Richer Sounds was recommended to us and we weren’t disappointed! It lived up to our expectations. Laurie helped me choose the tv and soundbar being patient with someone who isn’t a techno whizz . Also... See more

Company replied

Rated 5 out of 5 stars

We had a problem with our CD/ Radio . Rang the Hull store was told to return it to the store. Took it back in to them in the afternoon arranged for a replacement to be delivered to my home address th... See more

Company replied

Rated 5 out of 5 stars

The first contact I had was I think with York branch who searched for stock of the product I wanted from clearance -audio pro addon c3 - and said there was one ex service left in Hull and that they... See more

Company replied

Rated 5 out of 5 stars

Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 88-90 Prospect Street, HU1 3RT, Hull, United Kingdom

  • 0333 900 0059

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,197)

25,159 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service in store

Visited the store today with a potential issue with my recently purchased Amp. Paul and Joey tested the amp, and helped me trouble shoot the problem. Outstanding service, we’d highly recommend the store!

July 25, 2026
Unprompted review
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Reply from Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

I bought my new TV over the phone and…

I bought my new TV over the phone and was very impressed with the service I received. The advisor Tony was friendly, polite, and extremely helpful throughout the whole process, took the time to answer all my questions, explained everything clearly, and made purchasing the TV quick and easy.
Excellent customer service from start to finish. Thank you for making the experience so straightforward.

July 18, 2026
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Reply from Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Excellent service and products

Excellent service and products. Kal was knowledgeable, helpful and extremely courteous. All in all my purchasing experience was top class. Any future HiFi or related purchase will be from Richer Sounds.

July 16, 2026
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Reply from Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

I received an email and phone call to…

I received an email and phone call to inform me the item had arrived
Good service on my arrival

July 14, 2026
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Reply from Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Great experience with Richer sounds…

Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online I decided to try richer sounds to see if they could match or beat the competition. Not only did they beat in price but also went even better and delivered next day and it included a 6 year warranty which others cannot match. Great knowledge and service from these guys as always. Thanks 🙏

July 10, 2026
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Reply from Richer Sounds - Hull

Thank you for your wonderful feedback

Rated 5 out of 5 stars

A very good deal efficiently delivered

A very good deal efficiently delivered. Prompt and helpful communication in response to my initial enquiry. Brilliant.

July 8, 2026
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Reply from Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Good price

Good price, knowledgeable assistants and quick delivery from stock.

November 7, 2025
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Reply from Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Excellent service

Excellent service from ordering to delivery

July 7, 2026
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Reply from Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Friendly knowledgeable team in the…

Friendly knowledgeable team in the store. No pressure to make a purchase, happy to do so though. Second time in a month shopping there …. Must be doing something right 😊

July 5, 2026
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Reply from Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Very helpful

Very helpful, knowledgable and friendly staff

July 4, 2026
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Reply from Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Very good they are really easy to speak…

Very good they are really easy to speak to and very helpful even suggesting the best way to set things up the quality and price is excellent well done

July 3, 2026
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Reply from Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Cal at Hull very helpful and…

Cal at Hull very helpful and professional.

July 2, 2026
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Reply from Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

The shop staff member listened.

The shop staff member listened to my request then selected the ideal items for me and they were delivered the next day just 24 hours after purchasing them.

July 1, 2026
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Reply from Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Very helpful member of staff

Very helpful member of staff, well spoken and knowledgeable

June 30, 2026
Unprompted review
Richer Sounds - Hull logo

Reply from Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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