From my original request, to the team tracking down the streamer to having a listening room set up and walking away after buying was just about as pain free and simple experience as you could ask for.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
From my original request, to the team tracking down the streamer to having a listening room set up and walking away after buying was just about as pain free and simple experience as you could ask for.... See more
Company replied
The shop staff member listened to my request then selected the ideal items for me and they were delivered the next day just 24 hours after purchasing them.
Company replied
Staff attentive to what we were looking for in a new sound system, knowledgeable but not blinding us with technology and adding personal experience and recommendations. We felt that what was being s... See more
Company replied
Shout out to Chappers at the Hull store for his outstanding customer service!! Purchased a Technics 1210GR2 turntable with a Ortofon blue concord stylus at a great price with loads of quality help an... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
88-90 Prospect Street, HU1 3RT, Hull, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have bought so many things from Richer Sounds Hull, I am happy to accept the title of "all the gear , but no idea", I try to get the best even though I am deaf as a post.
The staff are brilliant at making me feel special when I ask the most basic questions, I am sure my phone number has to be answered by who ever is in the bad books at work as a punishment.
Very many thanks again men for your continued help and support.

Reply from Richer Sounds - Hull
Good knowledgeable staff, speedy delivery. All round great service.

Reply from Richer Sounds - Hull
Found just what we wanted Tried to order on line but process froze so phoned in order. Phone answered quickly and order taken efficiently.Wish I’d phoned in the first place I’d have saved a lot of time

Reply from Richer Sounds - Hull
I have used richer sounds for a long time and haven't considered going anywhere else. Apart from having a great selection , their knowledge and expertise is second to none and I also find all the staff most helpful

Reply from Richer Sounds - Hull
Great service and very helpful staff in the shop and delivery and reliable. Many thanks.

Reply from Richer Sounds - Hull
Faultless!! The knowledge and service Richer Sounds offers is brilliant, Paul the manager is a fountain of tech knowledge, and his guys in the shop provide a service where nothing is ever too much for them. Sadly not many shops gives this kind of level of service, I won’t go anywhere else to buy my tech. I have to travel over an hour and pass 2 Curry’s on the way to Richer Sounds Hull.

Reply from Richer Sounds - Hull

Reply from Richer Sounds - Hull
Brilliant service from my local - Hull - store. Better deal than the large chains and a FREE gift too!
Thanks guys!

Reply from Richer Sounds - Hull
Love my new Cello tv !! The customer service was excellent. Laurie in the Hull store provided me with all the information to help me choose the best tv for me. I didn't feel rushed or pushed into purchasing but I am so glad I did.
Thank you Laurie for making it a smooth and pleasant experience.

Reply from Richer Sounds - Hull
The gentleman at Richer sounds who served me was very helpful and knowledgeable. My order was held back whilst I was away, at my request and then arrived as promised a couple of days after my return home. I couldn’t have asked for better service.

Reply from Richer Sounds - Hull
I was given great advice and treat with great respect. A pleasure to deal with

Reply from Richer Sounds - Hull
Great service and advice. This is another purchase from Richer Sounds and the staff are always very helpful

Reply from Richer Sounds - Hull
All staff very knowledgeable and authentic and very pleasant to deal with particularly Kal but also the other chap when he as on day off!!

Reply from Richer Sounds - Hull
Very helpful assistant on the phone; web site easy to use..

Reply from Richer Sounds - Hull
I couldn't fault my experience with Richer sounds. I ordered a new TV and received a great deal with a discount on the TV and a half price sound bar. Joey was brilliant and even supplied a free projector on request when this was added to the available deals within days of my purchase. I would recommend Richer Sounds Hull to anyone looking for great deals and great service

Reply from Richer Sounds - Hull
Very helpful and friendly.
Good advice and saved me a trip into the shop, (I was very pushed for time and I hate traffic!).

Reply from Richer Sounds - Hull
Our old tv had broken so we looked at the website and chose 3 tvs in our price range. The staff were really helpful and friendly and advised us of the best one to suit our needs. Great customer service.

Reply from Richer Sounds - Hull
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.