Richer Sounds - Hull Reviews 

2,163
TrustScore 5 out of 5

4.9

88-90 Prospect Street, HU1 3RT Hull, GB


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Rated 5 out of 5 stars

From my original request, to the team tracking down the streamer to having a listening room set up and walking away after buying was just about as pain free and simple experience as you could ask for.... See more

Company replied

Rated 5 out of 5 stars

The shop staff member listened to my request then selected the ideal items for me and they were delivered the next day just 24 hours after purchasing them.

Company replied

Rated 5 out of 5 stars

Staff attentive to what we were looking for in a new sound system, knowledgeable but not blinding us with technology and adding personal experience and recommendations. We felt that what was being s... See more

Company replied

Rated 5 out of 5 stars

Shout out to Chappers at the Hull store for his outstanding customer service!! Purchased a Technics 1210GR2 turntable with a Ortofon blue concord stylus at a great price with loads of quality help an... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 88-90 Prospect Street, HU1 3RT, Hull, United Kingdom

  • 0333 900 0059

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,163)

23,773 reviews in the last 12 months

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Rated 5 out of 5 stars

Such brilliant attention to detail

I have bought so many things from Richer Sounds Hull, I am happy to accept the title of "all the gear , but no idea", I try to get the best even though I am deaf as a post.
The staff are brilliant at making me feel special when I ask the most basic questions, I am sure my phone number has to be answered by who ever is in the bad books at work as a punishment.
Very many thanks again men for your continued help and support.

April 8, 2026
Unprompted review
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Reply from Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Good knowledgeable staff

Good knowledgeable staff, speedy delivery. All round great service.

March 28, 2026
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Reply from Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Pleased customer

Found just what we wanted Tried to order on line but process froze so phoned in order. Phone answered quickly and order taken efficiently.Wish I’d phoned in the first place I’d have saved a lot of time

March 26, 2026
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Reply from Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

I have used richer sounds for a long…

I have used richer sounds for a long time and haven't considered going anywhere else. Apart from having a great selection , their knowledge and expertise is second to none and I also find all the staff most helpful

March 26, 2026
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Reply from Richer Sounds - Hull

Thank you for your 5 star review!

Rated 5 out of 5 stars

Faultless Service

Faultless!! The knowledge and service Richer Sounds offers is brilliant, Paul the manager is a fountain of tech knowledge, and his guys in the shop provide a service where nothing is ever too much for them. Sadly not many shops gives this kind of level of service, I won’t go anywhere else to buy my tech. I have to travel over an hour and pass 2 Curry’s on the way to Richer Sounds Hull.

November 29, 2025
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Reply from Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Very good

Very good. Helpful

March 25, 2026
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Reply from Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Excellent service

March 21, 2026
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Reply from Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

very good

excellent friendly helpful knowledgeable fast delivery

March 20, 2026
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Reply from Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Brilliant service from my local

Brilliant service from my local - Hull - store. Better deal than the large chains and a FREE gift too!
Thanks guys!

March 20, 2026
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Reply from Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Love my new Cello tv !

Love my new Cello tv !! The customer service was excellent. Laurie in the Hull store provided me with all the information to help me choose the best tv for me. I didn't feel rushed or pushed into purchasing but I am so glad I did.
Thank you Laurie for making it a smooth and pleasant experience.

February 16, 2026
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Reply from Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Good Service

The gentleman at Richer sounds who served me was very helpful and knowledgeable. My order was held back whilst I was away, at my request and then arrived as promised a couple of days after my return home. I couldn’t have asked for better service.

March 11, 2026
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Reply from Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Great service and advice

Great service and advice. This is another purchase from Richer Sounds and the staff are always very helpful

March 11, 2026
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Reply from Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

All staff very knowledgeable and…

All staff very knowledgeable and authentic and very pleasant to deal with particularly Kal but also the other chap when he as on day off!!

March 12, 2026
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Reply from Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

I couldn't fault my experience with…

I couldn't fault my experience with Richer sounds. I ordered a new TV and received a great deal with a discount on the TV and a half price sound bar. Joey was brilliant and even supplied a free projector on request when this was added to the available deals within days of my purchase. I would recommend Richer Sounds Hull to anyone looking for great deals and great service

March 8, 2026
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Reply from Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Very helpful and friendly.

Very helpful and friendly.
Good advice and saved me a trip into the shop, (I was very pushed for time and I hate traffic!).

February 16, 2026
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Reply from Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Great service

Our old tv had broken so we looked at the website and chose 3 tvs in our price range. The staff were really helpful and friendly and advised us of the best one to suit our needs. Great customer service.

March 1, 2026
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Reply from Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

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