From my original request, to the team tracking down the streamer to having a listening room set up and walking away after buying was just about as pain free and simple experience as you could ask for.... See more
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See what reviewers are saying
The shop staff member listened to my request then selected the ideal items for me and they were delivered the next day just 24 hours after purchasing them.
Company replied
Staff attentive to what we were looking for in a new sound system, knowledgeable but not blinding us with technology and adding personal experience and recommendations. We felt that what was being s... See more
Company replied
Shout out to Chappers at the Hull store for his outstanding customer service!! Purchased a Technics 1210GR2 turntable with a Ortofon blue concord stylus at a great price with loads of quality help an... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
88-90 Prospect Street, HU1 3RT, Hull, United Kingdom
- 0333 900 0059
4.9
Excellent
2K reviews
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Fabulous help from Laurie throughout…
Fabulous help from Laurie throughout our time in the shop and over the phone whilst buying our new television. Thank you 😊
Would highly recommend this company.
May 5, 2026
Reply from Richer Sounds - Hull
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
As usual
As usual. At richer sounds, service 10 out of 10 I ordered a Manhattan recorder but to order one in as the shop did not have any in stock maybe a little in stock would be a help.
May 5, 2026
Reply from Richer Sounds - Hull
Thank you for your 5 star review, it’s lovely to read your comments.
Just what i wanted for my new tv a…
Just what i wanted for my new tv a sound bar brilliant
May 4, 2026
Reply from Richer Sounds - Hull
Thank you for your 5 star review, it’s lovely to read your comments.
Knowledgeable ,friendly staff
Knowledgeable ,friendly staff. Trustworthy. Gave them our brief of what we needed and the man who served us just ordered it and delivered it a few days later for free.
Great service
May 4, 2026
Reply from Richer Sounds - Hull
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
First class service and help.
From the first contact with Kal to collecting the goods excellent service. Kal went through a couple of options re my choice of equipment but agreed my choice was excellent. Placed the order over the phone and collected the next day. Chappers did the heavy lifting carrying the shopping bag to the car😉. seriously great service.
April 29, 2026
Reply from Richer Sounds - Hull
Thank you for your 5 star review, it’s lovely to read your comments.
Great demonstration
Great demonstration, prompt service and delivery. The one drawback being that having read all the very good reviews about the Majority Quadriga I decided to compare it to the Ruark 3S. My mistake as it's cost me a lot more. Result - somebody else in the household not too happy with the outcome.
April 28, 2026
Reply from Richer Sounds - Hull
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Good service
Friendly staff when ordering. Came when said it would between times quoted. 2 drivers to deliver. When i wasnt there myself. The driver took picture of my partner and his name. So made sure it was safe to leave. Very impressed.
April 25, 2026
Reply from Richer Sounds - Hull
Thank you for your 5 star review, it’s lovely to read your comments.
Service with a smile
Trav and Rob did a superb job delivering our tv
Was very polite and took great care putting it where we wanted, pity they all arnt like that , well done guys 👍🏻
April 22, 2026
Unprompted review
Reply from Richer Sounds - Hull
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Tv purchase l…
The young man in the shop was helpful and friendly. The delivery was on time and the delivery men were more than helpful as we needed to request a specific delivery time. Overall a pleasant shopping experience.
April 15, 2026
Reply from Richer Sounds - Hull
Thank you for your 5 star review!
Super service at Hull
Laurie was extremely helpful. Had prepared the equipment that I had asked about. He was helpful too in finding trial tracks to listen to. All round very satisfied,
April 13, 2026
Reply from Richer Sounds - Hull
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Impecable Service
Tom served me, he was absolutely amazing! He helped me pick out the best turntable for my needs, and it came in the next 2 working days! Definitely recommend!
April 11, 2026
Reply from Richer Sounds - Hull
Thanks for your kind review, we look forward to your next visit.
The simplest process from the start to…
The simplest process from the start to finish and at a great price. The Staff seemed great even though I only enjoyed two or three minutes of their time.
April 9, 2026
Reply from Richer Sounds - Hull
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Hull
Thank you for your 5 star review!
First time shopping at Richer sounds
It was the first time I've shopped with Richer Sounds and the whole experience was brilliant from start to finish.
I would definitely recommend this company from the novice like myself who frankly doesn't know anything about technology to those of you out there who wants quality item's plus you get to actually speak to another Human being not just tick boxes on a screen
April 6, 2026
Reply from Richer Sounds - Hull
Thanks for your great feedback and for supporting local business.
Super helpful Hull store staff
Super helpful Hull store staff, great product price.
Accommodated my request with no hesitation.
All round great experience.
AAA⭐️ service.
April 3, 2026
Reply from Richer Sounds - Hull
Thank you for your wonderful feedback
i popped into the hull shop on fri 10th…
i popped into the hull shop on fri 10th at 1pm and ordered a 75" tv and it was delivered 11am on the 11th.
the full buying and delivery experience was flawless
April 11, 2026
Unprompted review
Reply from Richer Sounds - Hull
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent knowledge and advice, again.
Excellent knowledge and advice again.
As usual, the team at the Hull shop took the time to help me make the right decision over my purchase, together with some technical advice to help me better enjoy the product.
April 4, 2026
Reply from Richer Sounds - Hull
Thanks for your great feedback and for supporting local business.
Knowlegable, Polite, Friendly
Knowlegable, politeness and helpfulness are the things I remember from my Saturday afternoon shopping.
April 4, 2026
Reply from Richer Sounds - Hull
Thank you for your wonderful feedback
staff kept us informed when our tv…
staff kept us informed when our tv would and did arrive and gave great advice and helped out when i had to make a call to the store for help setting up my tv
April 2, 2026
Reply from Richer Sounds - Hull
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The staff at hull were very helpful and…
The staff at hull were very helpful and knowledgeable.They could not have done any more to get me up and running.Thank them for their patience and understanding.Well done lads. Thanks again. Kev Esders 8
April 1, 2026
Reply from Richer Sounds - Hull
Thank you for your wonderful feedback
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