I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent... See more
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I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent... See more
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We received good helpful advice to make our purchase of a new tv set. In addition we also received great help to claim cash back Through the 6 year guarantee on our previous faulty set. Which redu... See more
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Exceptionally Excellent Service from Richer Sounds, my tv after 4years was not repairable so under the 6 year guarantee I was credited with half of the original price against a new tv .Thanks to David... See more
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Wanted some specific speaker cable. The RS website gave me exact details of how much was available in each store to the nearest metre, and the price per metre. Visited Hull store. Very pleasant sta... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
88-90 Prospect Street, HU1 3RT, Hull, United Kingdom
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Explained everything that I needed and I was greatly satisfied.
Very knowledgeable and friendly staff

Reply from Richer Sounds - Hull
The staff were very helpful and give me good advice

Reply from Richer Sounds - Hull
Always looking after you, products are great staff are knowledgeable and 6 year warranty!

Reply from Richer Sounds - Hull
Staff welcomed me as soon as I set foot in the shop, they were attentive ,knowledgeable, helpful and polite without being at all pushy. I would definitely shop there again

Reply from Richer Sounds - Hull
When deciding to upgrade your HiFi, you can read many magazines, but in the end listening to the options is the only way to make the personal choice. To this end, the Richer Sounds team in Hull, under the guidance of Paul and his team was and obvious choice. In advance of a listening session we discussed options with Paul suggesting speakers which I had initially discounted. I never would have thought that two Amps could have such a different effect on the same speakers. With Pauls patience, having listened to the combinations with various music genres, a choice became apparent. I now look forward to receiving my new hifi in the next few weeks and enjoying hours of music in the future.

Reply from Richer Sounds - Hull
Visited the store today with a potential issue with my recently purchased Amp. Paul and Joey tested the amp, and helped me trouble shoot the problem. Outstanding service, we’d highly recommend the store!

Reply from Richer Sounds - Hull
I bought my new TV over the phone and was very impressed with the service I received. The advisor Tony was friendly, polite, and extremely helpful throughout the whole process, took the time to answer all my questions, explained everything clearly, and made purchasing the TV quick and easy.
Excellent customer service from start to finish. Thank you for making the experience so straightforward.

Reply from Richer Sounds - Hull
Great experience buying my tv and sound bar. Very knowledgeable staff.

Reply from Richer Sounds - Hull
Excellent service and products. Kal was knowledgeable, helpful and extremely courteous. All in all my purchasing experience was top class. Any future HiFi or related purchase will be from Richer Sounds.

Reply from Richer Sounds - Hull
I received an email and phone call to inform me the item had arrived
Good service on my arrival

Reply from Richer Sounds - Hull
Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online I decided to try richer sounds to see if they could match or beat the competition. Not only did they beat in price but also went even better and delivered next day and it included a 6 year warranty which others cannot match. Great knowledge and service from these guys as always. Thanks 🙏

Reply from Richer Sounds - Hull
A very good deal efficiently delivered. Prompt and helpful communication in response to my initial enquiry. Brilliant.

Reply from Richer Sounds - Hull

Reply from Richer Sounds - Hull
Superb quality works great good bit of kit would recommend

Reply from Richer Sounds - Hull

Reply from Richer Sounds - Hull
Friendly knowledgeable team in the store. No pressure to make a purchase, happy to do so though. Second time in a month shopping there …. Must be doing something right 😊

Reply from Richer Sounds - Hull
Have shopped there before and got good service. Staff are very helpful in the shop even when you ring up with a problem

Reply from Richer Sounds - Hull

Reply from Richer Sounds - Hull
I took a chance on buying a refurbished projector but it was first class and works well thanks.

Reply from Richer Sounds - Hull
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