I would call the service Milton Keynes Richer Sounds gave in one word - Perfect, From initial contact, to listening in their demo room, to delivery, to an additional visit by them on Sunday morning... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I would call the service Milton Keynes Richer Sounds gave in one word - Perfect, From initial contact, to listening in their demo room, to delivery, to an additional visit by them on Sunday morning... See more
Company replied
Visited the MK store with an idea to create a home cinema. Should have visited them before I started to buy a projector. Staff talked me through what I wanted to achieve and after lots of maybe’s it t... See more
Company replied
I was in search of a product which would enhance the sound of my TV and streamed music. The salesman showed me several products which had these facilities but were more expensive than I wanted to... See more
Company replied
I used Richer Sounds because I could get £100 discount by joining the VIP Members Club. I was very impressed with the Next Day Click and Collect service as well. I wouldn't hesitate to use this shop a... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
556 Elder Gate, MK9 1LR, Milton Keynes, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought from you before. Always knowledgable and friendly service. Made me feel confident that I was buying something that would be right for me.

Reply from Richer Sounds - Milton Keynes
Visited the MK store with an idea to create a home cinema. Should have visited them before I started to buy a projector. Staff talked me through what I wanted to achieve and after lots of maybe’s it turned out not possible. Great advice and friendly helpful staff. Prices as keen as industry standard but advise priceless.

Reply from Richer Sounds - Milton Keynes
New TV arrived today from the Milton Keynes store via courier which took 9 days and they supplied the wrong remote for the TV so now have a television I can't set up or use
Every went very smoothly, in line with what I was expecting and the record deck was straightforward to install once I got it home.

Reply from Richer Sounds - Milton Keynes
I used Richer Sounds because I could get £100 discount by joining the VIP Members Club. I was very impressed with the Next Day Click and Collect service as well. I wouldn't hesitate to use this shop again.

Reply from Richer Sounds - Milton Keynes
Great customer service from Adam and the team.
No rush, no pressure and true enthusiast input throughout. A great speaker audition experience in store followed up by a home trial without obligation. Thank you

Reply from Richer Sounds - Milton Keynes
I was in search of a product which would enhance the sound of my TV and streamed music.
The salesman showed me several products which had these facilities but were more expensive than I wanted to spend. He conferred with his colleagues and between them they came up with a more affordable product which they could order for me.
I then did further research online where I found the identical product but £20.00 cheaper. The company agreed to price match so I ordered it through them and they delivered it to my home the following day.
The sales team were cheerful as well as being helpful and resourceful. I will always give them the opportunity to supply me as I prefer to deal with real people as opposed to online.
I am happy to recommend the company.

Reply from Richer Sounds - Milton Keynes
Richer Sounds have always offered professional and unbiased advice, together with great service and competitive pricing.
Excellent company.

Reply from Richer Sounds - Milton Keynes
Very nice staff and helpful,even a customer gave me advice and to.d me to always shop there because they were so knowledgeable.

Reply from Richer Sounds - Milton Keynes
Always got my equipment from Richer Sound's . Staff very helpful and know what they're talking about.

Reply from Richer Sounds - Milton Keynes
So got most of my equipment from Richersounds in Milton Keynes and this is the list . MARANTZ CINEMA 30 ALSO MAGNETAR UDP900 MK11 AND HISENSE PX3 PRO AND AUDIOQUEST CABLES TO ADD TO MY AUDIOQUEST NIAGARA 1200 AND ARCAM CD5 AND ARCAM A5+ AND FINALLY MY REGA PLANAR 3 RS EDITION TO BE ADDED SOON. I CANT THANK RICHERSOUNDS ENOUGH ON THERE HELP AND ADVICE AND GETTING MY STUFF DELIVERED TO ME AND THEN ME FINALLY GETTING MY ROOM FINISHED OFF IT'S TAKEN A FEW YEARS TO DO BUT THE END RESULT IS OUT OF THIS WORLD AND NOW ITS SIT BACK AND WATCH MY MOVIES AND LISERN TO MY MUSIC AND ENJOY SO A BIG THANKS AGAIN TO RICHERSOUNDS AND ALL THE STAFF THERE .

Reply from Richer Sounds - Milton Keynes
Wide choice of options from premium to economical, all ranges available.Very friendly staffs, helped me choosing the right product in a reasonable price.

Reply from Richer Sounds - Milton Keynes
The staff in the Milton Keynes branch were so helpful and a pleasure to interact with. They made the sale of my new TV a breeze. I highly recommend A+++++

Reply from Richer Sounds - Milton Keynes
I would call the service Milton Keynes Richer Sounds gave in one word - Perfect,
From initial contact, to listening in their demo room, to delivery, to an additional visit by them on Sunday morning to check set up, I had had problems with connecting the streaming unit - silver listener…..’ resolved quickly.
And totally happy and content with how it sounds, just Perfect !!

Reply from Richer Sounds - Milton Keynes
Have used Richersounds for many years and cannot fault the service.
Excellent on-line and in store expertise together with a friendly attitude.
Well done Julian for building a great company - a great shame other companies haven’t followed your creation.

Reply from Richer Sounds - Milton Keynes
Guy who served us went out of his way to demonstrate speakers to the best of his ability, setting up what we wanted to listen to, including setting up a CD player so we could hear our own CDs.
Not so knowledgeable about sound of classical music - more used to modern popular music.
Helpful team at the Milton Keynes branch above and beyond whatever you could get from Currys! With their assistance I ended up with exactly the right product.

Reply from Richer Sounds - Milton Keynes
Honest and not pushy service in store. Excellent product delivered on time without any issues so far thank you.

Reply from Richer Sounds - Milton Keynes
Very pleased with the purchase of Samsung TV from Richer Sounds delivery was very prompt delivery guys were very helpful in putting it on its stand and taking away the old TV left the area clean and tidy- thank you.

Reply from Richer Sounds - Milton Keynes
Great price and great service.no need to say anymore

Reply from Richer Sounds - Milton Keynes
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.