Richer Sounds - Nottingham Reviews 

2,158
TrustScore 5 out of 5

5.0

108 Mansfield Road, NG1 3HD Nottingham, GB


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Rated 5 out of 5 stars

Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the... See more

Company replied

Rated 5 out of 5 stars

We did visit the store knowing which tv model we wanted and although there wasn't one on show, due to limited space, we decided to go ahead with the purchase as it was a very good price. Having previo... See more

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Rated 5 out of 5 stars

I Had a Cello TV delivered and installed on July 9th, but after checking the picture it was found to be unsuitable. George the engineer took it back and refitted my original TV. Returning to the sh... See more

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Rated 5 out of 5 stars

The person who took my call was friendly and very helpful. It didn't take very long to place my order and I'm looking forward to taking delivery of my mini radio/CD player in mid July. I've dealt wi... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 108 Mansfield Road, NG1 3HD, Nottingham, United Kingdom

  • 0333 900 0035

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(2,158)

24,266 reviews in the last 12 months

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Rated 5 out of 5 stars

Manhattan Aero delivered early

My order for the Manhattan Aero was ordered on the 3/3/26 it was out of stock, delivery was estimated for 6/4/26

It arrived a week early, superb, very impressed

Brilliant product, very fast

March 27, 2026
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Reply from Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Arrived for store pick up in double…

Arrived for store pick up in double quick time, no wait in the shop and could park for free outside. Easy to set up and sounds great to me. Never go anywhere else for HIFI / AV.

March 27, 2026
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Reply from Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

As always the experience with my …

As always the experience with my purchase of my Onkyo cd players was a pleasent experience.
Wanted to collect so called Nottingham shop to check stock. No stock but should be delivered tomorrow. Sure enough phone call the next day to tell me my item had arrived around 10am and I collected around 11am. Pleasently surprised to be told there was parking behind the store.

March 25, 2026
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Reply from Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Bluetooth conundrum

I had a puzzle trying to connect headphones to the amp through Bluetooth. Brian and Dave at Nottingham gave me advice and spent time with me trying to resolve the puzzle.

March 26, 2026
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Reply from Richer Sounds - Nottingham

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Good company to deal with

Good company to deal with. Very helpful and knowledgeable.

January 16, 2026
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Reply from Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

10/10

Knowledge of staff about the denon tuner and fyne speakers was excellent- advise and customer service was 10/10

March 25, 2026
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Reply from Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Got a brilliant deal for denon x800h

Got a brilliant deal for denon x800h. Placed order in morning the nxt day it arrived.

March 24, 2026
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Reply from Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

I am more than pleased with Richer…

I am more than pleased with Richer sounds with the purchase of a manhatten aero TV streaming device. These item were sold out, but I was able to pre-order with Richer sounds at my local branch. They were honest with the estimation of delivery and the item was not espected until possibly April. However it was delivered on the 28th March a great surprise as this was before it came into stock with any other supplier.
The Aero itself is a great item it gives reliable streamed TV with Freely and pleanty of others apps, all in one place with a good and easy to use guide interface. The Aero was quick and easy to set up. It gives access to all of this over the internet so is perfect for places that cannot have an aerial or dish. It works over both WiFi or network so is very flexible for rooms in the house with no aerial cable to run etc. A great solution that fills a very common need for many people. I am sure it will become a very good seller.
Thank you Richer for a great service

March 23, 2026
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Reply from Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Replied to my initial email query within 24 hours. Order arrived in store for collection within 2 days and I received a phone call again after I'd collected to ensure everything went ok. That's what I call excellent customer service. Thank you!

March 23, 2026
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Reply from Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Sony VPL5100ES projector

Purchased many items from the Nottingham branch. The latest being the Sony VPL5100es. Excellent service. Very friendly. Very helpful. No query too small or no query too much trouble to solve. Many thanks to Tony and Robert. Thanks to Brian on the day and for being the muscle to help with kit out to car.
Projector is superb excellent picture quality. Great value.

March 20, 2026
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Reply from Richer Sounds - Nottingham

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Amazing customer focused business

Amazing customer focused business. Please clone your secrets and give to all those massive companies that drive customers mad. I won't list the names...

January 6, 2026
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Reply from Richer Sounds - Nottingham

Thank you for your 5 star review!

Rated 5 out of 5 stars

Ben was very helpful with setting up…

Ben was very helpful with setting up the speakers for me to test 3 different brands. He did not influence my choice but he did provide options that allowed me to make, for me, the best choice of speaker. The speakers arrived at my home the next day and I really enjoy the improvement to my hifi system. I’ll be back.

March 18, 2026
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Reply from Richer Sounds - Nottingham

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Excellent portable CD player

Next day delivery. I was told how to connect it to my amp and what cable I would need and how to do it. The salesman was obviously very knowledgeable and the overall service as usual was great. If I'm purchasing any hi-fi equipment, I wouldn't go anywhere else

March 17, 2026
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Reply from Richer Sounds - Nottingham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Really good price and good service

What an excellent company. Their price was really good and much better than other local stores. Free parking. Free delivery and 6 year warranty.
The TV we ordered was delivered the following Monday and the men came when they said they would.
We bought a Samsung 65" S60F and are completely happy with it, but Richer Sounds say if you have any questions setting it up, or whatever, just pop in, or ring them and they will help.

March 17, 2026
Unprompted review
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Reply from Richer Sounds - Nottingham

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

The staff Ben

The staff Ben, was great shown us various sets which were in our price range. Also set up a system in the demo room which helped we our decision.

March 16, 2026
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Reply from Richer Sounds - Nottingham

Thanks for your great feedback and for supporting local business.

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