Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the... See more
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Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the... See more
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We did visit the store knowing which tv model we wanted and although there wasn't one on show, due to limited space, we decided to go ahead with the purchase as it was a very good price. Having previo... See more
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I have been using Richer Sounds for a number of years and always go back to them when I require some form of electronic device (that Richer Sounds cover). All the staff are always very helpful and th... See more
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I Had a Cello TV delivered and installed on July 9th, but after checking the picture it was found to be unsuitable. George the engineer took it back and refitted my original TV. Returning to the sh... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
108 Mansfield Road, NG1 3HD, Nottingham, United Kingdom
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Staff knew exactly what I wanted and sorted it out with alacrity.

Reply from Richer Sounds - Nottingham
Next day delivery. I was told how to connect it to my amp and what cable I would need and how to do it. The salesman was obviously very knowledgeable and the overall service as usual was great. If I'm purchasing any hi-fi equipment, I wouldn't go anywhere else

Reply from Richer Sounds - Nottingham
What an excellent company. Their price was really good and much better than other local stores. Free parking. Free delivery and 6 year warranty.
The TV we ordered was delivered the following Monday and the men came when they said they would.
We bought a Samsung 65" S60F and are completely happy with it, but Richer Sounds say if you have any questions setting it up, or whatever, just pop in, or ring them and they will help.

Reply from Richer Sounds - Nottingham
The staff Ben, was great shown us various sets which were in our price range. Also set up a system in the demo room which helped we our decision.

Reply from Richer Sounds - Nottingham
Knowledgeable guy in shop sold me my ideal tv. Delivered on the day i wished.
Competitive price, what can be better?

Reply from Richer Sounds - Nottingham
Received a text to say when the collect from store parcel would be delivered. Received a phone call once it was in store.
Collection was polite, prompt and efficient -less than 2 minutes to walk in, show ID and collect the parcel. Great product at a great price.

Reply from Richer Sounds - Nottingham
Excellent customer service from ben at the Nottingham store for my audiolab 9000cdt i will be definitely using richersounds in the future

Reply from Richer Sounds - Nottingham
I had a pre arranged visit to consider 2 products. All my points of clarification were covered well and options proffered with clear explanation.
I purchased 1 of the items I had selected prior to the visit, and chose an upgraded product for the other based on advice.
At all times I truly felt like a valued customer, and never under any pressure or obligation.
Well done to Alex, who dealt with me on the day, and also to his team, who managed the collection in his absence.

Reply from Richer Sounds - Nottingham
You can tell this business is privately owned. Everyone goes the extra distance for the customer. I was getting personal email responses hours after the store closed.

Reply from Richer Sounds - Nottingham
A great place to shop for your audio/video needs easy to order online staff also friendly and helpful I don’t need to go anywhere else.

Reply from Richer Sounds - Nottingham
I purchased my new tv with ease the staff were helpful and they guided me to the correct TV for me , I purchased it from the web site so easily done, the delivery was super cool and kept me informed all the way and again the delivery man was so helpful . I had to call them for help when I set the tv up again first class help was there to help me Thank you very much for all your help fantastic team.
I forgot they said if I didn’t like the tv for any reason within 30 days I can have a total refund but it is not going back

Reply from Richer Sounds - Nottingham
Excellent customer service.
Very knowledgeable and pleasant staff who are willing to offer sound advice.

Reply from Richer Sounds - Nottingham
Fantastic service no hard sell & very knowledgeable nothing was to much trouble very satisfied customer

Reply from Richer Sounds - Nottingham
The staff were very friendly, listened to what we had to say and provided us with receipts and information

Reply from Richer Sounds - Nottingham
Staff at the Nottingham branch have always been friendly and helpful. My latest visit reinforced yet again why I am a returning customer to the store. They're always happy to:- answer any questions I have about products; make suggestions or recommendations; efficiently process an order (my last one arriving only 24 hours later (rather than the expected 3 to 5 days!). Thank you for your continued reliability.

Reply from Richer Sounds - Nottingham
It was great to talk to a familiar person someone none bias and helpful assisting me with my purchase and enquiry in full without being rushed

Reply from Richer Sounds - Nottingham

Reply from Richer Sounds - Nottingham
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