⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but... See more
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Very helpful assistant in the shop, delivery arrived on time and received a phone call to advise us that it had arrived in the shop. Excellent price given with the additional VIP voucher. Would defin... See more
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I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one,... See more
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Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the fut... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
87-89 Exeter Street, PL4 0AH, Plymouth, United Kingdom
- 0333 900 0047
4.9
Excellent
2K reviews
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Nice and friendly company with great…
Nice and friendly company with great people! Excellent product knowledge and super helpful.
February 4, 2026
Reply from Richer Sounds - Plymouth
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Helpful hifi.
Excellent service and quality very efficient delivery time, staff very knowledgeable friendly and helpful. I highly recommend this dealer.
February 2, 2026
Reply from Richer Sounds - Plymouth
Thanks for your great feedback and for supporting local business.
Reply from Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Plymouth
Thank you for your 5 star review!
Reply from Richer Sounds - Plymouth
Thank you for your 5 star review!
Putting the customer first!
Jamie was incredibly helpful in my search for a network player and I now have exactly what I wanted at a great price! Thank you!
February 1, 2026
Reply from Richer Sounds - Plymouth
Thanks for your kind review, we look forward to your next visit.
Speaker package.
Good advice from Plymouth store and a good deal on my Q acoustic 5050 floorstanders and centre speaker.
January 30, 2026
Reply from Richer Sounds - Plymouth
Thank you for your 5 star review, it’s lovely to read your comments.
Don't go to Currys
Great Plymouth store with friendly, knowledgeable staff and a wide range of products to suit every pocket. My special thanks to Jay and Jamie for being so helpful in choosing the hifi system that l purchased. Am more than pleased with their recommendation!
Give everybody a pay rise!
January 30, 2026
Reply from Richer Sounds - Plymouth
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent customer service and advice
Excellent customer service and advice - thanks, Josh!
January 31, 2026
Reply from Richer Sounds - Plymouth
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Plymouth
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great knowledge on TVs that we were…
Great knowledge on TVs that we were interested in,
So we purchased on this recommendation.
January 30, 2026
Always helpful staff.
Always helpful staff.
Product in store.
Competitive pricing.
VIP Customer.
January 29, 2026
Reply from Richer Sounds - Plymouth
Thanks for your great feedback and for supporting local business.
I had previously bought from Ben at…
I had previously bought from Ben at Richer sounds, but I asked for some guidance on a good value for money turntable, Ben came back to me with a recommendation, arranged delivery & I received my new turntable in two days & I am very happy with the recommendation Ben gave me, I would recommend Ben & Richer sounds to everyone
January 22, 2026
Reply from Richer Sounds - Plymouth
Thanks for your kind review, we look forward to your next visit.
Great price
Great price, great tv. Guys in the shop were so helpful, even carried the tv to my car
January 29, 2026
Reply from Richer Sounds - Plymouth
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great experience
Great experience, I was looking into home studio monitors, needed precision & clarity at low volumes, J demo'd the Adam Audio D3V's for me, perfect for my needs !
Finally stopped my scrolling around on the internet for weeks, unable to make a decision, thank you
January 29, 2026
Reply from Richer Sounds - Plymouth
Thanks for your great feedback and for supporting local business.
All the staff are very helpful and…
All the staff are very helpful and really know about the products they sell.
January 28, 2026
Reply from Richer Sounds - Plymouth
Thanks for your 5 star review, we look forward to seeing you again next time
Very polite and knowledgeable person…
Very polite and knowledgeable person spoke to me on the phone. The TV was bought in short time and delivery was very quick and straightforward
January 28, 2026
Reply from Richer Sounds - Plymouth
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Salesman was most polite and helpful
Salesman was most polite and helpful. They also stocked a product I needed.
January 27, 2026
Reply from Richer Sounds - Plymouth
Thanks for your kind review, we look forward to your next visit.
Salesman advised me on the cable best…
Salesman advised me on the cable best suited to my new amp to connect my CD by coaxial cable rather than optical.
January 26, 2026
Choosing a CD palyer
Jay was extrememly helpful. He put me totally at ease and helped set up my own amp & speakers in the listening room as part of the sound test of different players. He made helpful and informed comments. I am delighted with my purchase and would warmly recommend you
January 24, 2026
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