Went to Richer Sounds in Prestwich looking for help and advice. Met the store manager Sam there who was without a doubt the most informed and happy gentleman I have met in a long time, he set up diffe... See more
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Went to Richer Sounds in Prestwich looking for help and advice. Met the store manager Sam there who was without a doubt the most informed and happy gentleman I have met in a long time, he set up diffe... See more
Company replied
Always a good experience when dealing with the staff at Richer sounds in Prestwich, Manchester. Always helpful and never over pushy as they want to assist you to make the right decision for you.
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It seems the norm these days, that companies are focused on selling. Its when there are issues that shows how good or bad customer service is. My LG tv bought from Ellis at Richer Sounds, and less th... See more
Company replied
The guys at Richer Sounds couldnt have been more helpful when placing the order for the new TV . It was quick , efficient and secure , with the right level of advice . The delivery guys were also spo... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
415-419 Bury New Road, M25 1AA, Prestwich, United Kingdom
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Following receipt of Sale Items I left an email query regarding possible availability of a sound bar to go with my new TV.
Had excellent customer experience and service from Richer Sounds Prestwich Branch resulted in me purchasing (by telephone) and receiving prompt delivery of a sound bar which suited my needs perfectly and at a great price.

Reply from Richer Sounds - Prestwich
We we’re assisted by Dom he was very helpful
answering our questions and our experience with
his help made our choices easier.

Reply from Richer Sounds - Prestwich
Salesman was very helpful and answered our questions and gave good advice.

Reply from Richer Sounds - Prestwich
Good deal ! Very happy ! Delivered on time ! What more do you want ! Thanks !

Reply from Richer Sounds - Prestwich
Usual informative helpful service, haven't shopped elsewhere for 20 years

Reply from Richer Sounds - Prestwich
The young man who served us was extremely pleasant, efficient and helpful. Thank you very much.

Reply from Richer Sounds - Prestwich
Excellent service and staff as always. Quality products.

Reply from Richer Sounds - Prestwich
Excellent prices, friendly helpful staff, that don't ignore you when you walk in other not Richer Sounds shops, free extended warranty, without trying to be sold it by staff who ignored you in other shops till you buy. Great choice and advice thanks.

Reply from Richer Sounds - Prestwich
Excellent service from in the prestwich shop.
I would highly recommend them

Reply from Richer Sounds - Prestwich

Reply from Richer Sounds - Prestwich
I have always found staff at Richer Sound pleasant and courteous. They are also knowledgeable about their products which you don't find in High Street electrical shops.
They have time for you and don't try to push sales.
I have been a customer at Richer Sounds in both Stockport and Prestwich branches and have been treated the same way at both.
If you want proper hi-fi/TV at a reasonable price, visit Richer Sounds.
My latest item purchased was a replacement hi-fi amplifier with free 6 year guarantee!
Thoroughly recommended.
Very helpful and easy to deal with. I ordered my Sony Bravia in store and it was in my home the next day.
Then I went back to add a sound bar to an already great sounding tv.

Reply from Richer Sounds - Prestwich
They opened the shop for us even though it was closed

Reply from Richer Sounds - Prestwich

Reply from Richer Sounds - Prestwich
I telephoned the customer sales team to purchase a TV and spoke to Andy from Prestwich. He really went the extra mile to locate the TV I wanted and get it delivered to me. I was very pleased indeed with the service I received. The TV arrived on time and appears excellent.

Reply from Richer Sounds - Prestwich
Polite and helpful staff and gave me a good recommendation.
Andy's ( manager of the prestwich store ) knowledge of products and what will work best for your requirements within your home is endless. Over the last 10 years I've bought all my electrical productors here from Tv's to ceiling speakers and ever time I've gone with his recommendation and the end product as blown my mind. His customer service is also unbeatable and that coupled with the fact Richer sounds productors cant be beaten on price or warranty makes it the only place you should be going to get your electrical gear from.

Reply from Richer Sounds - Prestwich
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