Richer Sounds - Prestwich Reviews 

2,131
TrustScore 5 out of 5

4.9

415-419 Bury New Road, M25 1AA Prestwich, GB


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Rated 5 out of 5 stars

Went to Richer Sounds in Prestwich looking for help and advice. Met the store manager Sam there who was without a doubt the most informed and happy gentleman I have met in a long time, he set up diffe... See more

Company replied

Rated 5 out of 5 stars

Always a good experience when dealing with the staff at Richer sounds in Prestwich, Manchester. Always helpful and never over pushy as they want to assist you to make the right decision for you.

Company replied

Rated 5 out of 5 stars

It seems the norm these days, that companies are focused on selling. Its when there are issues that shows how good or bad customer service is. My LG tv bought from Ellis at Richer Sounds, and less th... See more

Company replied

Rated 5 out of 5 stars

The guys at Richer Sounds couldnt have been more helpful when placing the order for the new TV . It was quick , efficient and secure , with the right level of advice . The delivery guys were also spo... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 415-419 Bury New Road, M25 1AA, Prestwich, United Kingdom

  • 0333 900 0042

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,131)

24,752 reviews in the last 12 months

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Rated 5 out of 5 stars

Following receipt of Sale Items I left…

Following receipt of Sale Items I left an email query regarding possible availability of a sound bar to go with my new TV.
Had excellent customer experience and service from Richer Sounds Prestwich Branch resulted in me purchasing (by telephone) and receiving prompt delivery of a sound bar which suited my needs perfectly and at a great price.

February 5, 2026
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Reply from Richer Sounds - Prestwich

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

We we’re assisted by Dom he was very…

We we’re assisted by Dom he was very helpful
answering our questions and our experience with
his help made our choices easier.

January 30, 2026
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Reply from Richer Sounds - Prestwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Excellent service

Salesman was very helpful and answered our questions and gave good advice.

February 4, 2026
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Reply from Richer Sounds - Prestwich

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Good deal

Good deal ! Very happy ! Delivered on time ! What more do you want ! Thanks !

February 4, 2026
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Reply from Richer Sounds - Prestwich

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Always good service.

February 3, 2026
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Reply from Richer Sounds - Prestwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

The young man who served us was…

The young man who served us was extremely pleasant, efficient and helpful. Thank you very much.

February 3, 2026
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Reply from Richer Sounds - Prestwich

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

DON'T MISS OUT, go here 1st

Excellent prices, friendly helpful staff, that don't ignore you when you walk in other not Richer Sounds shops, free extended warranty, without trying to be sold it by staff who ignored you in other shops till you buy. Great choice and advice thanks.

January 31, 2026
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Reply from Richer Sounds - Prestwich

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

A RICHER TREATMENT

I have always found staff at Richer Sound pleasant and courteous. They are also knowledgeable about their products which you don't find in High Street electrical shops.
They have time for you and don't try to push sales.
I have been a customer at Richer Sounds in both Stockport and Prestwich branches and have been treated the same way at both.
If you want proper hi-fi/TV at a reasonable price, visit Richer Sounds.
My latest item purchased was a replacement hi-fi amplifier with free 6 year guarantee!
Thoroughly recommended.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and easy to deal with

Very helpful and easy to deal with. I ordered my Sony Bravia in store and it was in my home the next day.
Then I went back to add a sound bar to an already great sounding tv.

December 8, 2025
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Reply from Richer Sounds - Prestwich

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Great Customer Service

I telephoned the customer sales team to purchase a TV and spoke to Andy from Prestwich. He really went the extra mile to locate the TV I wanted and get it delivered to me. I was very pleased indeed with the service I received. The TV arrived on time and appears excellent.

January 19, 2026
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Reply from Richer Sounds - Prestwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Andy's ( manager of the prestwich store…

Andy's ( manager of the prestwich store ) knowledge of products and what will work best for your requirements within your home is endless. Over the last 10 years I've bought all my electrical productors here from Tv's to ceiling speakers and ever time I've gone with his recommendation and the end product as blown my mind. His customer service is also unbeatable and that coupled with the fact Richer sounds productors cant be beaten on price or warranty makes it the only place you should be going to get your electrical gear from.

January 17, 2026
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Reply from Richer Sounds - Prestwich

Thanks for your kind review, we look forward to your next visit.

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