Richer Sounds - Reading Reviews 1,731

TrustScore 5 out of 5

4.9

114 Oxford Road, RG1 7NE Reading, GB


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See what reviewers are saying

Rated 5 out of 5 stars

i visited a RS shop recently to listen to bookshelf speakers and came away dreaming of a floor standing model made by Dali. It was important to see and listen to various speakers to get a better sense... See more

Company replied

Rated 5 out of 5 stars

All went well , no problems , staff friendly. I purchased a sound system for my Son- In- Law. Easy to set up and all performing well. I recommend Marantz/Denon for quality systems . The whardale Ev... See more

Company replied

Rated 5 out of 5 stars

I have used Richer Sounds Reading on a number of occations and have always had a great experience. 18 months ago I had the itch to upgrade my 40 year old speakers so arranged a Demo with James who was... See more

Company replied

Rated 5 out of 5 stars

Regular shopper at RS over the years. Called in to discuss what I wanted as I couldn't get to a store, chatted about part-ex on old audio and got helpful advice that suggested in my case I'd be better... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

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Rated 5 out of 5 stars

Purchased 3 Tvs 3 differemt ocasions…

Purchased 3 Tvs 3 differemt ocasions with this company aways good deal given - highly recomended them

September 7, 2025
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Reply from Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Eager to help

Eager to help. Very good knowledge, and took time to set up the speaker in your sound room so I could listen Thank you.

April 4, 2026
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Reply from Richer Sounds - Reading

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Friendly staff who took the time to…

Friendly staff who took the time to listen to our needs before explaining and demonstrating various options so as to assist in our choosing of products that we required. Great range of items in store and a great listening room to demonstrate. Great prices as well to suit every budget

April 1, 2026
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Reply from Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Great company,

Very knowledgeable, know there stuff, helpful

March 29, 2026
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Reply from Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Richer Sounds as always were helpful…

Richer Sounds as always were helpful and happy to provide advice.
On this occasion I knew what I wanted to purchase do little advice was needed.
They were still courteous and explained the details of the extended warranty.

March 28, 2026
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Reply from Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

I was extremely pleased with the help…

I was extremely pleased with the help Dan at your
Reading store gave me. I was having problems with my
wireless headphones and he was extremely helpfull and knowledgeable I could not have wished for better
service. The Reading Store should be extremely proud
having him as a member of their team.
Kind Regards. Brian Fitchett.

April 2, 2026
Unprompted review
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Reply from Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Good service

I was looking to trade in an older amp but due to its age and no box, this wasn’t an option, however the sales agent offered me a discount similar to what the trade-in value would’ve been. I felt this was good service from the staff member.

The goods arrived when requested and am very satisfied.

March 24, 2026
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Reply from Richer Sounds - Reading

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Great service and advice.

Great service and advice.
Very helpful.

March 22, 2026
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Reply from Richer Sounds - Reading

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Best service from Reading Store

Best service by Steve from Reading Store. Helpful, kind, knowledgeable & got my queries & online order sorted. Prompt delivery aswell. Happy customer :) Thanks.

March 20, 2026
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Reply from Richer Sounds - Reading

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Great experience with Richer Sounds…

Great experience with Richer Sounds Reading. Dan provided excellent customer service—friendly, knowledgeable, and really helpful in choosing the right earbuds. Made the whole process quick and easy. Highly recommended!

March 19, 2026
Unprompted review
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Reply from Richer Sounds - Reading

Thank you for your 5 star review!

Rated 5 out of 5 stars

Always great service

Always great service and I'm regularly recommending Richer Sounds. I've taken friends and my neighbour, who have bought and today suggested my son call in.
Friends tell me to leave may card at home so I done spend. Ha Ha

March 17, 2026
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Reply from Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Wouldn't go anywhere else for a TV…

Wouldn't go anywhere else for a TV brilliant service great price and a six year guarantee you don't get this anywhere else so always my first choice go to shop

March 13, 2026
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Reply from Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Poject cd player. d recommended cd player delivered on…

Had recommended cd player delivered on time. Project cd player revealed previously missing details in my music collection. Staff very helpful, demonstrated wiim ultra when I said I'd be buying that or similar in near future

March 14, 2026
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Reply from Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Great team at Reading

Great team at Reading, big shout out to James, went in dead set on a particular brand, showed me another option which gave me food for thought. Also changed my view on soundbar set up rather than the full AV set up I have but no longer the room for it.
Really please with the TV/Soundbar combo and thank you for honoring your price quoted, very happy

March 12, 2026
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Reply from Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Speedy delivery & fantastic staff

Speedy delivery.
Very helpful staff in the Reading branch.

March 12, 2026
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Reply from Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Best in the u.k

I think richer sounds is the best place for tvs and other systems and there price beater is OP

March 11, 2026
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Reply from Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

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