Great products Super helpful staff Pleasurable experience either browsing or buying. The tv, speakers and speaker cables in my home bought from you bring me lots of joy.
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See what reviewers are saying
I ordered a Cambridge CD player via the Richer Sounds website. A nicely laid out website and very easy to use when it came to ordering the product. The item arrived promptly and well packaged. Easil... See more
Company replied
I bought a Marantz cd receiver and couldn't connect to the internet on my network. I took it back, tested it and found it was fine. The manager then updated the software for me and I was able to conne... See more
Company replied
Have just bought a new record deck and speakers from the Reading Branch. I would like to thank the staff for their knowledge and helpfulness a really good experience
Company replied
Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
114 Oxford Road, RG1 7NE, Reading, United Kingdom
- 0333 900 0044
4.9
Excellent
2K reviews
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The sales person was very helpful in…
The sales person was very helpful in selecting the product, which was delivered the following day as promised.
Excellent service!
August 17, 2026
Reply from Richer Sounds - Reading
Thanks for your kind review, we look forward to your next visit.
Great helpful team with supportive…
Great helpful team with supportive aftercare support when resolving technical issues
August 16, 2026
Reply from Richer Sounds - Reading
Thank you for your 5 star review!
30 years of quality
Always loved Richer Sounds. Been using them for 30 years (give or take) and their service remains the same. Top quality products sold by friendly, knowledgeable staff who are on hand for all my questions. I also love they don’t push the sale, they are just very very helpful. Well done Richer Sounds…here’s to 30 more years 🥂
August 9, 2026
Reply from Richer Sounds - Reading
Thank you for your wonderful feedback
Reply from Richer Sounds - Reading
Thanks for your kind review, we look forward to your next visit.
Excellent advice and service
Excellent service, good advice, quick delivery. Have now placed two orders and great experience both times.
August 6, 2026
Reply from Richer Sounds - Reading
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Amazing Service
Rory, from the Reading store was amazingly helpful and helped me find exactly what I was looking for.
I will definitely shop with Richer Sounds again.
Great service, great products and value for money.
August 5, 2026
Reply from Richer Sounds - Reading
Thanks for your feedback, great to read you were happy with our service.
Needed new wireless speaker
Needed new wireless speaker. Was able to bring my old one and preferred new one which they sourced from another shop and compare for 30 mins using my own music from iPhone. I bought new one and once home it was excellent. Nice job. Dave
August 5, 2026
Reply from Richer Sounds - Reading
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Reply from Richer Sounds - Reading
Thanks for your kind review, we look forward to your next visit.
Efficient store pick-up
CD player delivered into store for pick-up one day earlier than scheduled. Call from store to advise and easy pick-up.
July 31, 2026
Reply from Richer Sounds - Reading
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great customer service as ever from…
Great customer service as ever from Richer Sounds in Reading, especially Rory who pointed me in the right direction when choosing my next TV.
July 30, 2026
Reply from Richer Sounds - Reading
Thank you for your 5 star review!
James was exceptionally helpful
James was exceptionally helpful. Ordered on a Sunday, arrived Monday.
July 19, 2026
Reply from Richer Sounds - Reading
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very good as usual
Very good as usual. Not sure who courier was used but the driver threw all of the packets/boxes around the van when trying to dig out the speakers. Did not seem to be bothered when I asked if he was not concerned anything breaking. Just shrugged.
July 16, 2026
Reply from Richer Sounds - Reading
Thanks for your great feedback and for supporting local business.
Knowledgeable staff who provided…
Knowledgeable staff who provided excellent client service
July 16, 2026
Reply from Richer Sounds - Reading
Thank you for your 5 star review!
A good range of quality items, nice staff
On entering the shop, I was instantly greeted by friendly staff, they were knowledgeable and helpful. They offered products to suit my needs. The unit I purchased is excellent. Perfect for my system. Richer Sounds was a recommendation from my brother, he was full of praise for your shop, and I have to agree. Thanks for your service and quality range.
July 15, 2026
Reply from Richer Sounds - Reading
Thank you for your 5 star review!
Great selection and knowledgable staff
Great selection and knowledgable staff
July 2, 2026
Unprompted review
Reply from Richer Sounds - Reading
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
My LG OLED was showing screen burn…
My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer a 5 Yr warranty against screen burn I have bought a new G series. Delivery was next day.
July 10, 2026
Reply from Richer Sounds - Reading
Thanks for your 5 star review, we look forward to seeing you again next time
Helpful service in store
Helpful service in store. Great TV product purchased. Excellent installation service arranged through Richer Sounds.
May 12, 2026
Reply from Richer Sounds - Reading
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The usual great service from Richer Sounds.
The product that I wanted at the price I expected. Faster and better delivery than anticipated. Win Win!
July 9, 2026
Reply from Richer Sounds - Reading
Thanks for your great feedback and for supporting local business.
Friendly service and advice
Friendly service and advice. A good range of stock.
Superb next day delivery on one item that was out of stock at the shop.
July 7, 2026
Reply from Richer Sounds - Reading
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Trading up my amp was easy
Trading up my amp was easy. I did not get too much for the trade in but I got a great deal on an open box REL subwoofer, which more than compensated for the shortfall.
July 6, 2026
Reply from Richer Sounds - Reading
Thanks for your 5 star review, we look forward to seeing you again next time
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