Richer Sounds - Reading Reviews 1,731

I went in looking at a specific TV, which was made available to me to look at. However, Dan asked me a number of questions to understand what I was really looking for and offered some alternatives, ultimately resulting in me changing my mind. Combined with a refurbished model being available I ended up with a better TV than I was looking for originally and at a lower price. Now that the TV has been delivered and installed, I'm very happy with the performance. No issues at all with the service.

Excellent service at Richer Sounds.

Steve at Richer Sounds was very attentive and quickly identified our needs and budget. As a result, we bought our new 55" OLED LG TV from them and have not looked back since! It has MARVELLOUS picture and sound quality. All thanks to Steve!

Steve was helpful on my first prospective first visit - providing expert advice about how I might add on to the equipment I already own; and the second when I returned to buy. Great service.

A Philips TV update went wrong and bricked it. The five year warranty paid out, so why would I buy from anywhere else? Richer Sounds is brilliant.

Dan from the Oxford Road store has been a great help for me every time I have been in contact.

After asking questions outside of store hours, I was called within the hour of opening the next day 2 out of 2 times. Helped me source and deliver stock from another store to my address and gave fantastic and preemptive advice. Awesome stuff!

Simple order process, friendly staff.
Ordered standard delivery and it came next day!

It was a great experience from start to finish. Luke, the Shop Assistant Trainee, has been very helpful in helping with the products within my budget.
I will shop at Richersounds again if needed.

Clear understanding of what I was looking for in terms of sound, environment and connectivity for a speaker and streaming system. Great to have the enclosed demo experience which helped us fully understand the range of speakers we were initially interested in. And we felt we made our own choices with great consistent advice on any topic or any question. Really commend Matt and James for their patience and professionalism. We really enjoy the new LG OLED and look forward to the Dali Omnicons, Arcam SA35 and Chord cable installation soon. Many thanks all. Will certainly recommend RS Reading.

Helpful staff that listened to what my requirements were and offered me a few different options to try and find the right solution. The product that was recommended is working really well and was very easy to set up.

James was very helpful at helping me pick out my new Tv. Great service, will be back!

As always, excellent service from the Hi-fi experts.

Good value, knowledgeable, friendly and efficient service.

The Richer Sounds website was easy to navigate to find the correct product for me. Placing the order by phone to the Reading branch was simple and the goods arrived very quickly. All in all a satisfying shopping experience.

We walked in and bought a new TV from them.
The team in the Reading store were very helpful. No hard sell, just genuine help and advice.
5 out of 5.

Went in with an open mind for a specific requirement. As usual the guys in Reading had several great options, and their advice and personal experience (matching my home setup) was so much more useful than buying over the internet. Ended up buying something I would have never considered, and they sound superb. The specific colour of speakers I wanted weren’t in stock, but they arrived at my house the next morning!

Very helpful and friendly manager answered all my questions

Thanks to the knowledge of the store staff, we were able to purchase a simple enough television that my 90 year old mother can manage. Ready for us very quickly and installed with expertise. Thank you

Very helpful in store with advice regarding a tv bracket and surround sound system. Would have given 5 stars but the store were slow in contacting the installer they use to fit it in our house

Great as always. I've been a customer of Richer Sounds for many years. I have always purchased my home TV & home cinema products from them. The staff are always very polite and helpful. Their knowledge of the products are exceptional. You can even have a trial experience of home cinema. Nothing is too much trouble and great backup service as well.

Great service as always