Richer Sounds - Stockport Reviews 

2,492
•
TrustScore 5 out of 5

4.9

58 Lower Hillgate, SK1 3AL Stockport, GB

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Rated 5 out of 5 stars

Received great advice on a new turntable and speakers, in both cases being recommended ones I hadn’t considered. Both are fantastic. Also had to return an open box network amplifier which was faulty... See more

Company replied

Rated 5 out of 5 stars

Cello tv delivered to store. Guys in store remembered me from previous purchases over last 18 months and chatted about those items. You don’t get that kind of personal interaction anywhere else! Alw... See more

Company replied

Rated 5 out of 5 stars

I called the Stockport store to buy a TV to replace our old one, which I had bought from the same store a number of years ago. I was impressed with how any questions about the new TV were answered... See more

Company replied

Rated 5 out of 5 stars

Great company that I've used for years. Stockport branch is great, very helpful staff and a good opportunity to test kit before buying. Great warranties too.

Company replied


Company details

  1. Hi-fi shop
  2. also in
  3. Electronics Store
  4. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 58 Lower Hillgate, SK1 3AL, Stockport, United Kingdom

  • 0333 900 0022

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,492)

24,500 reviews in the last 12 months

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Rated 5 out of 5 stars

Flawless service

I ordered a Manhattan TV recording device based upon advice on the Richer Sounds website.
It is excellent and functions exactly as expected / promised.
Service was brilliant, delivery was fast. Nothing to improve

September 28, 2026
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Reply from Richer Sounds - Stockport

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Well informed

Well informed. Exellent

October 5, 2026
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Reply from Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Great company!

Great company that I've used for years. Stockport branch is great, very helpful staff and a good opportunity to test kit before buying. Great warranties too.

April 2, 2026
Richer Sounds - Stockport logo

Reply from Richer Sounds - Stockport

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Great service

Very easy to order on line for collection in local store next day. Store staff confirmed item was in stock by phone and were super helpful.

September 25, 2026
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Reply from Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Have bought lots of stuff over the…

Have bought lots of stuff over the years and always found the team very helpful and they give sound advice I was buying some Sonos speakers and they advised what I needed and how to set them up.

August 7, 2026
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Reply from Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Received great advice Fantastic advice and service

Received great advice on a new turntable and speakers, in both cases being recommended ones I hadn’t considered. Both are fantastic.
Also had to return an open box network amplifier which was faulty. Great response from to Stockport store who replaced it without any quibble.

September 28, 2026
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Reply from Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Great service

I called the Stockport store to buy a TV to replace our old one, which I had bought from the same store a number of years ago.
I was impressed with how any questions about the new TV were answered. The purchasing process was very easy and straightforward - and at a great price too!
Delivery was on time. Gareth, the delivery driver, was very polite and rang to confirm the delivery time beforehand. On arrival he took his shoes off before entering the house, which I thought was a nice touch.
Would have no hesitation in using Richer Sounds for any future purchases.

September 28, 2026
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Reply from Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Cello tv delivered to store

Cello tv delivered to store. Guys in store remembered me from previous purchases over last 18 months and chatted about those items.
You don’t get that kind of personal interaction anywhere else!
Always helpful, always friendly.

September 1, 2026
Richer Sounds - Stockport logo

Reply from Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Matt was great

Matt was great, what above and beyond to help me find the right setup.

September 21, 2026
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Reply from Richer Sounds - Stockport

Thank you for your 5 star review!

Rated 5 out of 5 stars

Had a sound demo

Had a sound demo , staff very helpful and knowledgeable

September 16, 2026
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Reply from Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Good advice. Sound product.

I received good advice about the radio, the product works well, and the price was excellent.

September 19, 2026
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Reply from Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Amazing Customer Service and Product Knowledge, Listened to what I was looking for

If you are looking for any audible player then this is the place you need to go.
Great staff, great variety of choice of equipment at varying price points to suit your budget.
I was looked after today by John, I told him exactly what I was looking for and what it was replacing.
He talked me through a few potential options, the differences between them with there individual pros, I settled on a Marantz system that I particularly liked the look of and John kindly set it up in a fab listening room for me along with speakers he thought might match what I had described.
My ears were blown away with the quality. John in particular was very knowledgeable, down to earth, and very helpful.
I was given all the time I needed and he was more than happy to demonstrate a few options, at no point did I feel pressured and there was no attempt to try and upsell. Superb experience and very enjoyable. I came away with a new amp, cd player, turntable, speakers and a rack.
I can’t recommend Richer Sounds Stockport or John enough. Amazing customer service, pricing and overall very enjoyable experience. Thank you so much it was an absolute pleasure and I will be back again.

September 18, 2026
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Reply from Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Great service and advice.

Ease of website navigation, as I am easily out off by clunky sites. Stag at the shop we’re helpful and informative, offering good advice on my wishes moving forward.

September 17, 2026
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Reply from Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Item ready to collect when stated

Item ready to collect when stated. Very professional sales advisors in the shop. Polite and courteous.
Always happy to purchase items from Richer Sounds

September 16, 2026
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Reply from Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

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