Richer Sounds - Stockport Reviews 

Great advice, prompt delivery. Not had to test after sales yet, but assume it will be equally as slick if required.

Excellent service from Mike, helped us to decide which TV was best for us. Many thanks

Efficient, knowledgable and friendly service. Excellent range of products and fantastic aftercare. I will always gor to Richer Sounds for TVs and HiFi equipment.

The service is excellent, delivery to the nearest store by 12 if ordered before 5 is great.

I ordered a rural Audio r410 which is a fancy bit of kit, ordered through thier clearance on a special offer so received a 20% discount through their VIP scheme, they also offer a blue light discount on top. Service is always excellent, brilliant staff in the shop, never pushy but always really well informed and not afraid to tell if you if the thing you are thinking of may not be the best choice. Buy all my AV kit from these guys

Good customer experience, the TV I purchased is excellent value for money and works very well, just like I knew it would, I always try and support independent shops like Richer Sounds.
Keep up the good work.

As usual, great service from Richer Sounds.

We went into the Stockport branch looking to buy a projector and spoke to Tom. He was incredibly knowledgeable, took the time to understand what we were looking for, and pointed us in exactly the right direction.

The projector was delivered the very next day, and the lads who delivered it were absolutely first class — friendly, professional, and arrived exactly when they said they would.

I genuinely couldn’t recommend Richer Sounds highly enough. Great products, great service, and a great team.

Thanks, Tom!

The team at the Stockport store went over and above to firstly diagnose my Hi-Fi issues and then suggest possible solutions. I cannot recommend this store enough.

Excellent service and purchasing experience provided by R/S Mathew and Patrick of the Teac NT507T Streaming Transport.

I visited this store, already having done my homework about what I thought was best for my setup. The store advisor, reconfirmed what I had already learned, showing how much product knowledge he has.
I never felt like he was trying to sell me something I didn't need.
It reminds me of my first experience shopping in that store beck in 1988.
I'm glad there still is good customer service to be found

Popped into the Stockport store last sunday as wanted to hear the Denon Home range in action. I was pleased to find they had the whole range ready to go in store. We had a look and whilst other customers were being served by the staff, we managed to Bluetooth connect to the speakers to try them. Staff checked in with us once available and offered their guidance and expertise, but maintained the right balance of letting us experience the product whilst being on standby to help, without being pushy.

We were then able to take the products into the experience room which was great and we formed up our decision. The store didn't have the item in stock, but they ordered it there and then for delivery on Tuesday. John who helped us throughout was great, along with his colleague who chipped in every now and again (unfortunately I didn't catch their name). It was a very personal, professional and friendly service.

The added bonus was the 6 years warranty on the Denon Home 200 charcoal we bought and the delivery arriving next day, instead of the Tuesday which was an extra bonus. Overall, a great visit and will be purchasing again, especially as I plan to expand my Denon Speaker set ups!

The staff were knowledgeable, helpful and engaging

I have always relied on Richer Sounds for my audio / visual indulgences. Knowledgeable staff, detailed on-line descriptions inspire confidence in my purchases.
The extended guarantee available on many items always offers extra peace of mind.

Friendly knowledgeable staff.

Great service as ever. Really helpful.

Very helpful sales assistant

Next day delivery. Amazing service . Product competitively priced. Richer Sounds remain my first choice for electronics.

Great service as always. Very helpful advice. Delighted with our new television.

I spoke to both Patrick and Matthew over the phone about a refurbished Hisense surround-sound system, and the whole process was easy and a great experience.

Once I arrived at the store, I could clearly tell they really know their stuff. They were very friendly, and Patrick gave me a helpful rundown of the setup.

I've now set up the soundbar and speakers, and everything is working beautifully. I highly recommend this store for their advice, knowledge, and excellent service!

Good polite staff with good knowledge
Of product and a good level of stock

Fantastic service from a guy who really seemed to know what was out there and to my needs