Richer Sounds - Stockport Reviews 

2,419
TrustScore 5 out of 5

4.9

58 Lower Hillgate, SK1 3AL Stockport, GB


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Rated 5 out of 5 stars

Richer Sounds Stockport John and Mathew I got the best service I have ever had so helpful, knowledgeable about the product and willing to help no matter what. I also want to mention Keeran from Cus... See more

Company replied

Rated 5 out of 5 stars

The quiz on the website was so helpful in narrowing down the right new TV for me and the price was great. The staff at the Stockport branch went out of their way to help me collect it including having... See more

Company replied

Rated 5 out of 5 stars

Service was great, spoke to Nate on the phone, I phoned to ask if they had a Snowsky disc in store, unfortunately didn't on the day I called, "asked him what would be faster, he mentioned their click... See more

Company replied

Rated 5 out of 5 stars

The main aspect that impressed me about this radio purchase from Richer Sounds Stockport was being able to pick it up from the store at my convenience, i.e. no waiting in for long periods for deliver... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 58 Lower Hillgate, SK1 3AL, Stockport, United Kingdom

  • 0333 900 0022

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,419)

24,227 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service and Help as ever

Great Service and Help as ever. I always appreciate the help and advice from the team at Stockport.

Collecting our new Humax was so easy and even then they were so helpful about how to install the machine.

April 2, 2026
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Reply from Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

This company has been around for years…

This company has been around for years and are without doubt the best to buy hifi and TV from. Their prices excellent and stores all over the place. They're staff really know what they are talking about. If you haven't dealt with them before then you dont know what you have been missing. Thumbs up to the Stockport branch.

March 2, 2026
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Reply from Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Rated 4 out of 5 stars

Knowledgeable staff

Staff had a good understanding of the products and gave a simple explanation to help make an informed decision on the new TV.
Help on how to set up the sound on the TV would be advantageous and helpful.

March 29, 2026
Rated 5 out of 5 stars

Good experience as always in Stockport…

Good experience as always in Stockport branch

Clearly knowledgeable and offered options and opinions, provoking a different thought process

I hadn’t bought hi fi equipment for many years and worried they might have changed into a more conventional shop. Was pleased to see they stay honest to their roots

March 27, 2026
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Reply from Richer Sounds - Stockport

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Super easy to order

Super easy to order - initially I rang up a local shop to see if they had it in stock - as was planning to go and buy if it was.
Better was that - instead of having to travel to shop and load and unload the 65" Tv, on my own in my car (even if it fit), the order was placed over the phone and the item was delivered the next day - nice.

The TV itself is decent quality (better visual and audio quality than my previous TV) and as a VIP customer it was about half the full price and came with a 6 -year guarantee.

March 23, 2026
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Reply from Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Very easy to order on line

Very easy to order on line. Products often reflect the cheapest price available. I always collect from store which is most convenient and the staff are helpful and friendly.

March 26, 2026
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Reply from Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

I popped in Richer Sounds with a set…

I popped in Richer Sounds with a set budget. Nate the salesman was very knowledgeable and worked with my budget and put together an excellent sound system.
I purchased the Wiim Vibelink Amp and the Wiim Ultra for streaming music 🎶.
Together with the Dali Sonik 3 Speakers the sound is amazing.
Everything came with an extended 6 year warranty, that is simply unbeatable.
Thank you Nate and Richer Sounds for an excellent service 👏

March 22, 2026
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Reply from Richer Sounds - Stockport

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Exemplary service received from Richer Sounds Stockport

Exemplary service received from Richer Sounds Stockport store. They happily accepted my old (but still superb!) Arcam AVR 600 for service a few weeks ago, took care of everything including shipping it off to Arcam and contacting me promptly when it returned fully repaired. Service with a smile from start to finish from every member of staff I was in contact with and even conveying this heavy 32 kg lump of electronics to/from my vehicle!
What an amazing team - really appreciate your help, many thanks guys 👍

February 13, 2026
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Reply from Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Friendly knowledgeable staff - Best deals in UK

Friendly knowledgeable staff, no pressure selling just the information I needed to make an informed purchase decision. Great prices on my Cambridge Audio music streamer and cables, delivered free from their warehouse within 2 days. Why shop anywhere else?

March 19, 2026
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Reply from Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Great service

Great advice and help from Adrian as usual. Great product Great deal

March 19, 2026
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Reply from Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff handled my request professionally the TV is being installed today Sunday the 22ndofmarch it will undoubtedly be the focal point of our newly furnished sitting room will definitely tell people about richer sounds Stockport

March 13, 2026
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Reply from Richer Sounds - Stockport

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Excellent service from Adrian at Richer Sounds Stockport

We were looking to buy a specific television and visited Richer Sounds in Stockport. Adrian was extremely helpful from the start, answering all of my questions clearly and efficiently.

There was a delay due to high demand for the television, but Adrian took the time to check the system for stock availability and potential delivery dates. He explained everything thoroughly, including my options to either wait until the television arrived or pay in advance to secure one.

Adrian explained that I would receive a £10 discount for providing my email address for the quotation, which was a nice added bonus.

Although paying in advance is not something I would usually do, Adrian’s professionalism and clear communication gave me confidence to go ahead. The television arrived today, and I am very pleased to say the whole experience — from initial enquiry to delivery — has been excellent.

I would highly recommend both Adrian and Richer Sounds for their outstanding customer service.

March 11, 2026
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Reply from Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Good service

March 8, 2026
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Reply from Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Colleagues very knowledgeable

Colleagues very knowledgeable

March 8, 2026
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Reply from Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

First time I’ve used richer sounds …

First time I’ve used richer sounds Very good service very knowledgable about their products when deciding which tv to purchase. Will definitely use them again .

March 7, 2026
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Reply from Richer Sounds - Stockport

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

quick and efficient

I placed my order and left the shop just four minutes after entering, (I knew exactly what I wanted). The salesman told me my particular model was not in stock, but that a delivery was due the next day (Friday), and that delivery to me might not occur until Monday. As it happened, the item was delivered to me on Saturday Morning, undamaged and has already been pressed into service.

March 5, 2026
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Reply from Richer Sounds - Stockport

Thank you for your 5 star review!

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