Richer Sounds - Stockport Reviews 

2,419
TrustScore 5 out of 5

4.9

58 Lower Hillgate, SK1 3AL Stockport, GB


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Rated 5 out of 5 stars

Richer Sounds Stockport John and Mathew I got the best service I have ever had so helpful, knowledgeable about the product and willing to help no matter what. I also want to mention Keeran from Cus... See more

Company replied

Rated 5 out of 5 stars

The quiz on the website was so helpful in narrowing down the right new TV for me and the price was great. The staff at the Stockport branch went out of their way to help me collect it including having... See more

Company replied

Rated 5 out of 5 stars

Service was great, spoke to Nate on the phone, I phoned to ask if they had a Snowsky disc in store, unfortunately didn't on the day I called, "asked him what would be faster, he mentioned their click... See more

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Rated 5 out of 5 stars

The main aspect that impressed me about this radio purchase from Richer Sounds Stockport was being able to pick it up from the store at my convenience, i.e. no waiting in for long periods for deliver... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 58 Lower Hillgate, SK1 3AL, Stockport, United Kingdom

  • 0333 900 0022

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,419)

24,272 reviews in the last 12 months

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Rated 5 out of 5 stars

If you are looking for expert guidance…

If you are looking for expert guidance on tv or audio then look no further , the staff at Richer Sounds are the best , very happy with there advise and now watching an Excellent LG G5 tv and listening to the tv through the LG Soundbar , can’t fault

February 12, 2026
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Reply from Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Just straight up honest advice

Just straight up honest advice! John took time for my wife and I to experience each piece of equipment allowing us to form our own opinion then pointing out the details we may have missed. Great experience and not pushy at all! Very highly recommended, thank you 👍

February 10, 2026
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Reply from Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Excellent customer service

Patrick at the stockport branch was excellent....had good knowledge and ws really helpful with my choice and I Couldn't be happier with the purchase ....excellent

February 7, 2026
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Reply from Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Without doubt the best for TVs etc.

Without doubt, Richer Sounds must be your first point of call if you are looking for TV or audio equipment. We went to Stockport branch in our search for a new TV since 2012. A lot has changed in the technology since then and spending time in the shop with Adrian and Matthew was informative, very courteous too, and so helpful, despite the number of questions we asked. I don't think I've experienced better customer service for such a long time. And on top of that the price and aftersales services are so competitive.

February 13, 2026
Unprompted review
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Reply from Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Brilliant advice, service and price

I wanted to purchase a new AV amp and a set of speakers. Though I had done considerable research I wanted to discuss options with Richer Sounds.

I have been a customer for over 20 years and value their experience, expertise, up to date product knowledge and honesty.

They were so helpful in assisting with my selection and came up with very reasonable cost.

My equipment was delivered as promised and I could not be happier with the whole process. I was contacted to ensure everything was as it should be and given advice on a setup query I had.

Nothing is too much trouble for these guys

February 4, 2026
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Reply from Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Love Richer Sounds

Love Richer Sounds. Shopped here repeatedly for decades. Great advice and great products

February 3, 2026
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Reply from Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Great communication from the start

Great communication from the start, turntable well packaged and in pristine condition. Staff all helpful on collection, and a great price.

February 3, 2026
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Reply from Richer Sounds - Stockport

Thank you for your 5 star review!

Rated 5 out of 5 stars

Always professional, helpful & courteous.

Collected an item of Hifi equipment ordered online, using a membership discount code which gave me almost 10% off, to be picked up in store.

No pressure from them to upsell, confirmed I’d ordered the correct item and I had taken out the extended warranty.

Whilst there I got a refund from a previous extended warranty which was unused from a purchase 6 years ago! This was professionally dealt with even though the original purchase was via PayPal which complicated things slightly, resulting in me receiving some accessories just above the value of the refund value. Proving RS honour their warranty promises without question.

Great company to deal with, I’ve been using them since the late ‘80’s & will continue to do so whenever I need any AV equipment!

February 2, 2026
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Reply from Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

100% recommend

I've purchased from them quite a few times now and can honestly say great service, staff are friendly and knowledgeable on their products, would 100% recommend

February 2, 2026
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Reply from Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Shoutout to Nate at Richer Sounds Stockport

Shoutout to Nate at the Stockport branch for his attention and advice helping my father choose a new CD model. He was super friendly, knowledgeable and accommodating. The branch had already arranged for the model to be shipped to the store for a demo - all round great service.

February 7, 2026
Unprompted review
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Reply from Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Good knowledge and not rushed into a…

Good knowledge and not rushed into a decision, genuine advice rather than being sold to which made me buy

January 27, 2026
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Reply from Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

I wanted a small TV for my Mum

I wanted a small TV for my Mum and Curry’s was useless. They had what a wanted but none were available not even in stock and yet on display at their Macclesfield store!!!
Then thought of Richer Sounds (Stockport) and the service I got was excellent with a good 6 year guarantee from Panasonic. Will use them to replace my 26” Sony when it gives up the ghost.
Appreciated the car park opposite the store.

January 28, 2026
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Reply from Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Another excellant buying experience

Rang the Stockport store about up grading my amp and cd player chose the recent release from Onkyo C30 cd player and P80 pre amp and M80 power amp. The order was dealt with in the same professional manner I have become used to in my 30 years of purchasing from the Store and I am very pleased with my purchase.

January 27, 2026
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Reply from Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, none biased advice. Hassle free purchase and delivery. Very competitive pricing.

January 26, 2026
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Reply from Richer Sounds - Stockport

Thank you for your 5 star review, it’s lovely to read your comments.

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