I had never heard of you until my son in law recommended. We wanted a small TV for a spare room but were overwhelmed with choice. I really liked the layout of your website and the questionnaire to hel... See more
Company replied
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I had never heard of you until my son in law recommended. We wanted a small TV for a spare room but were overwhelmed with choice. I really liked the layout of your website and the questionnaire to hel... See more
Company replied
Went looking for a turntable to see what was available within my price range. Received excellent advice from some really friendly knowledgeable staff. Came away extremely satisfied with my new turntab... See more
Company replied
I ordered a Cambridge MXN10 on a Sunday, I had an email to say it was awaiting my collection on Monday! I perhaps expected Tuesday, but this was exceptional service. The MXN10 is a really great bar... See more
Quick and effective dispatch, from a great company with great values. Better price than anyone else, which is always a winner. Having been a RS customer for many years I am unable to fault them. Eas... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
3 - 4 Hankey Place, SE1 4BB, London, United Kingdom
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Reply from Richer Sounds - Websales
Just bought some headphones from Richer Sounds online. Excellent price; received very promptly. As always, excellent service from Richer Sounds.

Reply from Richer Sounds - Websales
Excellent service from order to delivery, the dedicated delivery guys BJS didn't deliver to the correct room (I said take it straight through, meaning to my living room, but they left it in my hall, not a major issue but still worth mentioning), would still use again, no major issues at all, very pleased with the price as well, good job Richer Sounds!

Reply from Richer Sounds - Websales
A TV I bought earlier in the year developed a fault so I needed a replacement for the football, cycling, tennis etc. I am a previous customer of RS and have always been happy with their service. This is the first time using web sales but everything was smooth and hassle free.

Reply from Richer Sounds - Websales

Reply from Richer Sounds - Websales

Reply from Richer Sounds - Websales
TV easy to order at a great price Delivered a few days after ordering but that included a weekend so 48 hours really Not the first item I have bought from Richer and have other items to I want buy from Richer when funds allow

Reply from Richer Sounds - Websales
I made my purchase online for the first time. It was very easy to navigate the website and I could compare all the items I was interested in. Excellent service!!!

Reply from Richer Sounds - Websales
Replaced an old tv with a newer model. Competitive price; online order processed and despatched promptly. Very satisfied

Reply from Richer Sounds - Websales
Excellent service. Items arrived a day earlier than expected. I've been using Richer Sounds for over 40 years and I have never had any problems.
Thank you for your continued excellent service in a world where most think that the customer is just a money pit.

Reply from Richer Sounds - Websales
The were absolutely brilliant! I got an Eras 100 speaker stand for a really good price and despite free delivery being up to 4/5 working days it arrived in 2 over the weekend! Top notch service. 👍

Reply from Richer Sounds - Websales
Great price (cheaper than prime day!) and with a free (if not needed) soundbar system. The usual no-nonsense Richer Sounds service and delivered on the day I choose. Great TV and although smaller than the Samsung 55 inch it replaces, the technology and picture quality have moved on in 8 years.

Reply from Richer Sounds - Websales
Fantastic . Same price as currys but aftercare and customer service makes them by far the retailer to buy from.hands down.

Reply from Richer Sounds - Websales
The ordering process for my LG C5 48 TV was straightforward and super efficient and the price was excellent. I opted for next day delivery and the TV was delivered as promised. All good and based on my experience, would be more than happy to order from Richer Sounds again.

Reply from Richer Sounds - Websales

Reply from Richer Sounds - Websales
Great customer service on the phone and fast delivery

Reply from Richer Sounds - Websales
Love this new LG Oled G5 with the LG US60T soundbar, definitely get what you pay for, the G5 is amazing for bright rooms aswell, and richer sounds kept me informed all the way with my order. The delivery team were also very careful and put it in my preferred room. For my first purchase and experience from richer sounds, I would most definitely recommend them and buy from them again!

Reply from Richer Sounds - Websales
Faultless online purchase transaction. Was looking for some mid priced decent wireless ear buds as my excellent jabra active 7s batteries are deteriorating after 3 years regular daily use. Following some research plumbed for some amiron 100s. Initially tried some tozo cheapies from Amazon during prime day promotion but ended up returning (get what you pay for, nuff said). Richer sounds still had a good promotion deal on the amirons. Ordered, took free 2-3 day delivery option, actually received next day dpd tracked. All good, just hope the new ear buds prove to be the same (time will tell, early use very positive).

Reply from Richer Sounds - Websales
I identified the item I wanted and considered a few retailers selling at the same price. I chose Richer Sounds because I have had positive experiences with them in the past. They are a company I trust for value.
Getting the item delivered was easy and it arrived quickly

Reply from Richer Sounds - Websales
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