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Ridgways Shoes Reviews 150

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TrustScore 4 out of 5

4.0

Shoe Store
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Rated 4 out of 5 stars

I had a mostly positive experience with Ridgways Shoes. The in-store staff were very helpful and patient, and the online ordering process was smooth, with the shoes arriving promptly and in perfect co... See more

Rated 5 out of 5 stars

I ordered a pair of Hotter men’s shoes last week, and am now enjoying wearing them. They arrived quickly and perfectly packed. I phoned Ridgeways to enquire after another pair and their helpfulness wa... See more

Company replied

Rated 4 out of 5 stars

Ridgeways service was good and delivery was timely. However the Church’s slippers were very old stock indeed (Straw coloured box if you know your Church’s shoes) and this surprised me. Nonetheless the... See more

Rated 4 out of 5 stars

I would have liked to have given Ridgways 5 stars but I paid for the next day delivery - placed the order Tuesday morning - and shoes arrived Thursday morning just after 9 am. I had waited in all day... See more

Company details

  1. Shoe Store

Information provided by various external sources

Shoe shop stocking Ladies, Men’s and Children’s Shoes and accessories. We stock all of your favourite brands such as Converse, Gabor, FitFlop, Clarks, Timberland, Rieker, Caprice, Ecco, Josef Seibel, StartRite, Hotter and many more.

Contact info

4.0

Great

TrustScore 4 out of 5

150 reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

I had a mostly positive experience with…

I had a mostly positive experience with Ridgways Shoes. The in-store staff were very helpful and patient, and the online ordering process was smooth, with the shoes arriving promptly and in perfect condition. The quality of the products is good, though there was a slight issue with unclear product details on the site, and communication could be improved in some cases. Overall, great service and would use them again.

January 26, 2025
Unprompted review
Rated 1 out of 5 stars

Closed without notice

Ordered a pair of shoes, only to found out a few days later via Twitter, that they are closed!! Been trying to contact them via email and phone to no avail!

They should of stated it on their website, instead of taking my money and not delivering my shoes until who knows when!!

EDIT:
They sent me an email saying whether I want it to be sent to me with next-day delivery,
I replied yes, but still haven't received it and still can't get in touch with them!!

March 30, 2020
Unprompted review
Ridgways Shoes logo

Reply from Ridgways Shoes

Thank you for your review. I'm sorry we weren't able to notify you of the sudden changes of business. Unfortunately, do to circumstances out of our control we where unable to get into the shop to close down our website and contact customers who placed orders at this time.

I have responded to your email and will await your reply as to how you wish to proceed.

Rated 5 out of 5 stars

Online Order Perfect!

Shoes I ordered for my mum was perfect.

The information on the website to inform customers the product and size availability was fantastic.

Delivery arrived well within the timeline.

Based on my experience I would definitely order from Ridgeways again!

February 3, 2020
Unprompted review
Rated 1 out of 5 stars

Online order unfulfilled

Bought boots online and paid only to receive an email the following day saying boots were unavailable. I then had to wait a few days for my account to be refunded. Very annoying

January 27, 2020
Unprompted review
Rated 4 out of 5 stars

Ridgeways service was good and delivery…

Ridgeways service was good and delivery was timely. However the Church’s slippers were very old stock indeed (Straw coloured box if you know your Church’s shoes) and this surprised me. Nonetheless the leather seems supple enough still and so I’m happy with the product.

January 12, 2020
Unprompted review
Rated 5 out of 5 stars

I have added this shop to my favourites.

I couId not find a size 8 in the boot I wanted but Ridgway Shoes had them in stock. I am delighted with the postage and delivery of the shoes. I am adding Ridgway Shoes to my favourites.
Do not hesitate buying from this company.

January 12, 2020
Unprompted review

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