Ridgways Shoes Reviews 

150
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I had a mostly positive experience with Ridgways Shoes. The in-store staff were very helpful and patient, and the online ordering process was smooth, with the shoes arriving promptly and in perfect co... See more

Rated 5 out of 5 stars

I ordered a pair of Hotter men’s shoes last week, and am now enjoying wearing them. They arrived quickly and perfectly packed. I phoned Ridgeways to enquire after another pair and their helpfulness wa... See more

Company replied

Rated 4 out of 5 stars

Ridgeways service was good and delivery was timely. However the Church’s slippers were very old stock indeed (Straw coloured box if you know your Church’s shoes) and this surprised me. Nonetheless the... See more

Rated 4 out of 5 stars

I would have liked to have given Ridgways 5 stars but I paid for the next day delivery - placed the order Tuesday morning - and shoes arrived Thursday morning just after 9 am. I had waited in all day... See more

Company details

  1. Shoe Store

Information provided by various external sources

Shoe shop stocking Ladies, Men’s and Children’s Shoes and accessories. We stock all of your favourite brands such as Converse, Gabor, FitFlop, Clarks, Timberland, Rieker, Caprice, Ecco, Josef Seibel, StartRite, Hotter and many more.


Contact info

4.0

Great

TrustScore 4 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(150)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Service

I was never informed that the shoes I had purchased were dispatched. But they still arrived in the five day delivery period.

December 17, 2019
Unprompted review
Rated 5 out of 5 stars

Muck boots to recommend

Very friendly contact on the phone, easy to contact, good quality boots for cheap prize, packaging excellent for safe arrival to destination, 5 work days to deliver in Europe. Excellent. Any time again. Thank you

November 28, 2019
Unprompted review
Rated 5 out of 5 stars

The Ecco Kyle shoes arrived in good…

The Ecco Kyle shoes arrived in good time and condition. It would have been good, though, if the photograph on the Ridgways site had shown that the tongue was fabric not leather, which is not quite as nice as it would have been with the original leather tongued style. However, I must blame Ecco, not Ridgways Shoes for the change.

November 18, 2019
Unprompted review
Rated 5 out of 5 stars

lovely boots at a great price

I was very excited to find these boots for £40 less than another high street store was selling them for!
Love the colour & they’re super comfy& stylish at the same time!
Thank you Ridgways Shoes!

October 14, 2019
Unprompted review
Rated 5 out of 5 stars

The assistant in store was very helpful…

The assistant in store was very helpful and patient, we bought one pair of shoes on the day then ordered another pair through the website which arrived promptly and in perfect condition. Will definitely use them again.

September 7, 2019
Unprompted review
Rated 4 out of 5 stars

Love the shoes but next day delivery came day after expected

I would have liked to have given Ridgways 5 stars but I paid for the next day delivery - placed the order Tuesday morning - and shoes arrived Thursday morning just after 9 am. I had waited in all day for them on Wednesday. Luckily we were in to take delivery on Thursday. The shoes arrived safely, well packaged and are very pretty. I would recommend Ridgways Shoes to others - I used the online service. I presume using the shop would be fine too though I have no personal experience of the customer service or of using a telephone service.

August 29, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look