Short of being in person to try on the product, the measurement tool was an easy way to determine what size to buy. I’m a return customer and the prior size was no longer working. One of the bras fit... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I find these bras to be well constructed, especially the lace ones. They last for years. Sizing among different styles is not consistant. It's usually the fiber filled bras that don't fit as well. We... See more
Not quite the same as an in-store purchase but as the nearest shop is 300 miles away I had to make do! The bra is very comfortable, fits well, so no complaints. Didn't appreciate it would be coming fr... See more
Always provides a great fit and support. I no longer experience the neck pain I had when wearing bras other than primadonna. The bras are well packaged and the box can be reused for returns. I appreci... See more
Company details
About Rigby & Peller
Written by the company
The most pleasurable way to find your perfect lingerie fit 🌟
👙 Premium quality brands
Carefully selected to offer an inspiring choice of shapes, sizes and styles for a variety of occasions presented in an experiential environment.
📏Expert fit & style advice
We focus on finding your perfect lingerie fit, also taking into consideration body shape, skin tone, style, personality & occasion, leveraging the latest fashion trends.
👩 Ultimate personal & customised service
We go above and beyond the call of duty to offer you the most enjoyable shopping experience seamlessly and effortlessly across online & brick and mortar stores.
👙 Premium quality brands
Carefully selected to offer an inspiring choice of shapes, sizes and styles for a variety of occasions presented in an experiential environment.
📏Expert fit & style advice
We focus on finding your perfect lingerie fit, also taking into consideration body shape, skin tone, style, personality & occasion, leveraging the latest fashion trends.
👩 Ultimate personal & customised service
We go above and beyond the call of duty to offer you the most enjoyable shopping experience seamlessly and effortlessly across online & brick and mortar stores.
Our craftmanship
Written by the company
- We're proud of our dedication to design and craftsmanship. Most bras we stock are made with at least 40 individual components - nearly three times the number typically used on the high-street. This ensures the most flattering fit and a piece of lingerie that’s made to last. It takes our carefully selected brand partners up to 18 months to create the perfect bra, many of them are hand finished. They really are meticulously designed to embrace your curves and accentuate your natural elegance.
Contact info
Lageweg 4, 9260, Wichelen, Belgium
- info@rigbyandpeller.com
- www.rigbyandpeller.com
4.5
Excellent
2K reviews
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Second to none for quality, support and comfort.
I have worn nothing but Rigby and Peller bras for the past 25 years. I have a large bust and nothing beats these bras for good comfortable support, whilst being an attractive and pretty bra.Prima Donna Deauville. Beautiful quality. I recently tried a cheaper make. Horrible. No support and uncomfortable. Only wore it for a day.
November 27, 2025
Rigby and Peller don’t disappoint
The ordering experience was great and my bra is fantastic!!
November 26, 2025
May use AI-assist with repliesRead more
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I have been a customer for years
I have been a customer for years. However, my last order was somewhat disappointing. The condition in which my order arrived was sub standard. In the past it has been shipped in a nice box with careful attention to detail. This order came in the factory boxes for each item, they were smashed and the carrier box was torn all over. The quality of the garments seems to have also declined. I was disappointed for the money that I spent for quality garments.
November 26, 2025
Reply from Rigby & Peller
Thank you for sharing your feedback.
We’re very sorry to hear that you were disappointed with your recent order and that it did not meet your expectations. Please be assured that we maintain the highest standards in both comfort and the materials we use, and we regret that this was not reflected in your experience.
If you wish to return any items, we are here to assist you. Please reach out to us via info@rigbyandpeller.com, and we’ll guide you through the process.
Regarding the packaging, we strive to keep our materials as eco-friendly as possible. However, the condition in which you received your parcel is certainly not what we intend, and we sincerely apologize for this. We will also follow up with our carrier to prevent this from happening again.
Once again, our apologies for the inconvenience caused. We truly value your loyalty and hope to restore your confidence in us in the future.
Kind regards,
Rigby & Peller
Ordering online is so simple and I…
Ordering online is so simple and I received up dates until delivery
November 26, 2025
My wifeLiked the product but the…
My wifeLiked the product but the knickers are vastly overpriced
November 24, 2025
Reply from Rigby & Peller
Thank you for your review. We value your feedback and will take it into account. We hope your wife enjoys her new Primadonna lingerie!
Best,
Customer service Rigby & Peller
Frustrating experience
Not as pictured - sizing wrong - returns extremely complicated - no plastic pocket for export documents - help - I gave up and now have a bra and brief set which are extremely expensive and I cannot wear.
November 23, 2025
Reply from Rigby & Peller
Thank you for your feedback!
We’re very sorry to hear that some of the items didn’t meet your expectations and that you’re not satisfied with the return process. This is certainly not our intention, and we’re here to assist you.
We’ll be happy to help you return the items you don't wish to keep. Please contact us at info@rigbyandpeller.com, and we’ll guide you through the return process.
Kind regards,
Rigby & Peller
The sports bra is lovely and very…
The sports bra is lovely and very comfortable, the pantyhose are too small and are being returned, this is where the problem lies, I thought items came from the UK, but no, and now I need to find an UPS depot to return them as well as all the paperwork!!!
November 25, 2025
Reply from Rigby & Peller
Thank you for sharing your experience with us! We’re happy to hear you love the sports bra, but we’re sorry the shapewear briefs didn’t work out and that the return process feels inconvenient.
You can find the closest UPS drop-off point by visiting the UPS website and using their location finder: https://www.ups.com/gb/en/home
If you need any assistance with the return or the paperwork, please don’t hesitate to reach out to us via email at info@rigbyandpeller.com. We're happy to help!
Best,
Customer service Rigby & Peller
Experience
Experience
Swift delivery I have always appreciated your service
I usually wear your Prima Donna bra but thought I would try the Maddison this time as it was on offer. Whilst it is good I do think the Prima Donna fits me better next time I will revert to Prima Donna
Thank you anyway for your service
November 25, 2025
Great range of bras for larger sizes
Great range of bras for larger sizes.
Regular real sales but website not quite up to date, so I ordered and paid for something that was no longer in stock. But quickly reimbursed.
November 25, 2025
Great fitting Bra
Great fitting Bra , fabulous support,0nly wish there was more styles available in briefs.
November 19, 2025
Lovely item
Lovely item, but too small. I rang my nearest shop to see if I could exchange it for the next size up, but I’d have to return it on line and then pay postage again, so I won’t bother
November 13, 2025
expensive but worth it
These bras are beautiful! Only I weish I can walk into a store lke I use to do when it was located in Roosevelt Field Mall in Garden City Long Island New York
November 12, 2025
Sent from abroad
I ordered a bra off the website and was surprised to see a notification from UPS to say my item was coming from abroad. When I got it the colour wasn't anything like it was on the website. Returning items again you have to send them abroad and photograph/ email etc. If I buy from a British company I expect my item to come from Britain.
November 10, 2025
Reply from Rigby & Peller
Thank you for sharing your feedback.
Rigby & Peller is part of Van de Velde, a Belgian company, and all online orders are dispatched from our distribution center in Belgium. We’re sorry if this wasn’t clear and that the item didn’t meet your expectations.
We’re more than happy to assist you with the return process — please contact us at info@rigbyandpeller.com and we’ll make sure everything is handled smoothly.
Kind regards,
Rigby & Peller
Wasn’t able to buy and have my purchase…
Wasn’t able to buy and have my purchase delivered to france so i instead had the bra delivered to my daughters address in the uk. It was shipped from the Netherlands. go figure that one out. Ups was rescheduled three times but they never showed up and left a notice that the bra had to be picked up at their collection shop
November 7, 2025
Reply from Rigby & Peller
Thank you for your feedback. We regret to learn that with the delivery of your parcel, UPS didn't provide the level of service we would like to offer. Our customer service will reach out to assist you further with your enquiry. Best wishes, Rigby & Peller
Archaic returns and bra looks nothing like the images
Archaic returns - I cannot remember the last time I had to fill out x3 customs forms, email UPS a copy of one etc etc. Most companies these days are using a third party, specialist border shipping company, so this is all handled for the customer. Further, ordered what was shown on the website as a soft neutral bra, very slight hint of peach (as per the website images), yet the bra that turned up can only be described as NEON peach… Misleading photography and archaic returns process not really acceptable in this day and age. Customer lost.
November 14, 2025
Unprompted review
Reply from Rigby & Peller
Thank you for taking the time to share your feedback with us.
At this time, all of our orders are shipped directly from our warehouse in Belgium, and all returns must be sent back to the same warehouse. Because of this, the customs documentation is required by international shipping regulations to ensure the package can be processed correctly and delivered back to our logistics team.
Regarding the color of the bra you received, we are sorry the item did not match your expectations based on the photography. We aim to represent our products as accurately as possible, but variations in lighting or screen display can sometimes affect how colors appear.
If there is anything we can assist with or if you have additional questions or concerns, please feel free to reach out to our customer service team via info@rigbyandpeller.com
Best wishes,
Rigby & Peller team
Online ordering easy but delivery time…
Online ordering easy but delivery time too long
November 4, 2025
Reply from Rigby & Peller
Thank you for taking the time to share your feedback.
After reviewing your order, our records show that it was placed on November 3rd, shipped the following day on November 4th, and successfully delivered on November 7th. Since all of our orders ship from our warehouse in Belgium, we typically advise a delivery timeframe of approximately four business days, which your order followed.
If you have any further questions, our customer service team will be glad to assist at info@rigbyandpeller.com.
Best wishes,
Rigby & Peller team
fabulous
great products, beautiful lingerie. fabulous fit and colour offer. Well packaged and swift delivery
November 3, 2025
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