Right Removals Reviews 

109
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

10/10 experience. Helped with a house move and couldn’t have gone smoother. Would recommend. Price was the best I got too really affordable.

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Rated 5 out of 5 stars

Thank you Ika and George for the calm and professional support! Everything went well with our removal today! From the moment of booking I encountered professionalism and great communication. I was cal... See more

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Rated 5 out of 5 stars

Ika and his team work miracles. They recently helped us move from London to Suffolk, packing all our stuff up in one day and taking it by van to our new home the next. They work at breakneck speed and... See more

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Rated 4 out of 5 stars

Very helpful and experienced movers. All items were thoroughly secured in the van which gave us peace of mind during the travel. Some items and walls got some bangs and scratches at the other end but... See more

Company details

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Right Removals is one of the most trusted Greater London removals company. We offer the best man and van, house removals, and office removals service across London.


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4.7

Excellent

TrustScore 4.5 out of 5

109 reviews

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4.7

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(109)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service. Could not fault them.

Could not be happier with the service provided. George and his partner were incredibly helpful and made moving day far less stressful. They worked quickly and carefully and made sure that everything was reassembled perfectly and all items were exactly where we wanted them. I would not hesitate to recommend them and am very grateful for them helping us to make our removal day as hassle free as possible.

March 31, 2025
Unprompted review
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Reply from Right Removals

Thank you for your feedback Megan

Rated 5 out of 5 stars

Highly recommend Right Removals

Finding a removal company before the stamp duty deadline was a real challenge. Right Removals had a cancellation and were able to fit us in. Ika and his team were brilliant from start to finish.

They arrived on time, worked quickly and efficiently, and handled everything carefully. The team was calm, helpful, and asked the right questions to ensure everything was packed correctly. When we arrived at our new home—a four-floor property—they carried everything upstairs without a single complaint. Even after a long day, they remained polite, professional, and full of good humour.

They started at 8 am and worked tirelessly until the evening, ensuring everything was in place. We moved out of London, so they had a long drive back. Their dedication and positive attitude made a stressful day so much easier. I highly appreciate their hard work and would 100% recommend Right Removals to anyone looking for a reliable, professional removal service.

March 28, 2025
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Reply from Right Removals

Thank you for your feedback Tracey

Rated 4 out of 5 stars

Great service

Great service, booking the service was good, rates and times discussed and true to their word arrived as promised. The removal men were very good couldn't fault them knew what they were doing. Were careful when loading and unloading. I would highly recommend this Company.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

This is a superb service

This is a superb service, swift and easy to arrange and the delivery people highly professional

February 1, 2025
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Reply from Right Removals

Thank you for your feedback Piers

Rated 5 out of 5 stars

Absolutely excellent removal service

Absolutely excellent removal service. They properly pack things, gave a fixed price and did and excellent and trust worth job. Ika is great to correspond with and George and Saba were simply excellent on the packing and moving day. I can’t recommend highly enough.

December 13, 2024
Unprompted review
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Reply from Right Removals

Thank you for your feedback Rebecca

Rated 5 out of 5 stars

Exemplary experience

Ika and his team work miracles. They recently helped us move from London to Suffolk, packing all our stuff up in one day and taking it by van to our new home the next. They work at breakneck speed and are unfailingly courteous and totally reliable. Very competitive pricing, too - highly recommended.

January 7, 2025
Unprompted review
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Reply from Right Removals

Thank you for your feedback Jeff

Rated 5 out of 5 stars

They are extremely efficient with…

They are extremely efficient with amazing attitude and very helpful. Cannot describe how much stress we had for moving our flat with a toddler. They are absolutely amazing! Me and my husband are highly recommend Right Removals.

November 18, 2024
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Reply from Right Removals

Thank you for your feedback Andra

Rated 5 out of 5 stars

George and his crew were brilliant…

George and his crew were brilliant moving some very large and heavy furniture items from a 3rd floor London flat to a house outside London. A very honest, nice, hardworking team.

November 20, 2024
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Reply from Right Removals

Thank you for your feedback Louise

Rated 5 out of 5 stars

George and Otto were really helpful and…

George and Otto were really helpful and efficient. I initially made enquiries with David who was helpful and catered to all my needs and at short notice. The team made my move transition so smoothly. They were polite and patient when it came to waiting time. Will definitely recommend this company to all my friends and family.

Also price was very competitive! A*

November 15, 2024
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Reply from Right Removals

Thank you for your feedback Jason

Rated 5 out of 5 stars

Professional and reasonable

Right Removals moved my Mum. The two men were on time and very professional . They took great care of my Mums personal belongings . They dismantled anything we needed them to do and would put furniture back together at the other end. I would really recommend George and his colleague .

November 13, 2024
Unprompted review
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Reply from Right Removals

Thank you for your feedback Liz

Rated 2 out of 5 stars

Damage and assembly issues with furniture

Good:
- Very responsive in booking and sorting out the logistics, offering reassurances and solutions.
- Job took hours long than expected, which was just bad planning/assumptions in all our parts. However, despite this and them having another job, they took the time my move needed and reassured me it would get done regardless.
- They were flexible about the logistics of my having to get to the new property early, leaving them to finish the pack up on their own and lock up behind them.

Bad:
- Unlike others I’ve used, no blankets or other material to protect furniture during the move. My wardrobe and one bookcase, both investment pieces for me, were damaged during the move and in multiple places. Multiple pieces also had black and/or white marks on them that I’m struggling to remove. When I pointed out the damage, there was no response or even apology.
- They left parts of my wardrobe behind (not mission critical but still important bracers) and suggested it would be easy to add them - it’s not and may require me to pay someone to now partially take it apart to put them back. The doors do not fit correctly and the pieces to secure the back board at the base are missing - not out back and no where to be found.
- There were multiple gouges in the wall of my old property, when I had to repair on short notice to not lose part of my deposit. Thankfully I had the materials to hand for something else.

Overall, it was a stressful experience and the damage to my furniture and now having to find a solution to the wardrobe mis-assembly makes me not inclined to recommend them.

November 1, 2024
Unprompted review
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Reply from Right Removals

Dear Laura

Thanks for sharing your feedback! We understand you feel this way, and the last thing we want is to hear our valued customers are not pleased with their experience.We are family running company and each customer feedback are very important for us! We have only 2 negative reviews which been appealed and never replied back, we believe that’s our competitor company or they left reviews by mistake. All others we have only positive feedback.
Regards your booking, yes we had very busy day, you had 4-5 hours service booked, depended you provided job details:
1: parking next to the house ( it was very narrow road and wasn’t possible to park )
We parked van very far away, did extra walk and work.
2: property as we knew was second floor with no lift, but it was very narrow stairs which wasn’t described, specially when moving down big furniture.
3: content of items was more than been described ( it’s usually happening )
Once we arrived we had few complaints from you about size of vehicle ( which was largest van for Removals)
Also when we gave you estimated time to complete work ( which you didn’t liked )

Your complaint about some marks on the furniture and wall :
We always using Removals blankets, which been recorded also on our van camera,
Yes we missed very small part of the wardrobe and we offered to deliver on following day.
After all this we tried to contact you by message, email and phone calls to what was a damaged to we can compensate or send people who can fixed them!
We didn’t heard from you!
If we could hear from you, we could will send you special team who will fix all damages.

1: We delayed on second job, which cost us by compensating to the customer.
2: We add extra person on your job with extra little charge, which wasn’t enough and also cost us extra.
3: We never ask you any extra charge because of all these, we were focused to complete your job and expected more appreciation.
4: boys did 8 hours work with no little break.

To be honest we did very hard work on your job, we had some unexpected challenges but completed and didn’t expect negative feedback from you.
Wish you all the best.
Kind Regards
Right Removals Team

Rated 5 out of 5 stars

Iga and team were fantastic

Iga and team were fantastic - the speed they moved at was quite astonishing, packing stuff that would have taken us weeks in one (long!) day. Speedy but with care too. Would highly recommend

October 11, 2024
Unprompted review
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Reply from Right Removals

Thank you for your feedback Mike

Rated 5 out of 5 stars

George and his team and extremely…

George and his team and extremely professional, polite and efficient! Would highly recommend using Right Removals for a stress free move

August 3, 2024
Unprompted review
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Reply from Right Removals

Thank you for your feedback Ella

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