Right Mortgage UK Reviews 

258
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I acquired a mortgage through Rightmortgage in July 2026. They were brilliant from start to finish. In particular Iain Sillet was very helpful and he saved the day with my mortgage application. Would... See more

Company replied

Rated 5 out of 5 stars

As first time buyers we are not familiar with the process but Iain helped explain and instruct what steps we should take. He’s been a massive help to us and I would happily recommend him to anyone loo... See more

Company replied

Rated 5 out of 5 stars

From start to finish Iain Sillett was prompt responding and straight talking being clear about what he could offer us. As we are both self employed, Iain understood our needs and found us what we nee... See more

Company replied

Rated 5 out of 5 stars

Right Mortgages From start to finish, our mortgage journey had a few humps and bumps, but Iain Sillett at Right Mortgages guided us through every step with patience and professionalism. No matter... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

At Right Mortgage we really do care about the service and quality of advice we provide. We also believe that there is a better and more convenient way for you to arrange your mortgage. Our team of dedicated mortgage advisers and support staff will work tirelessly to provide you with high-quality mortgage advice, whilst taking away all the hassle and leg-work from you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

258 reviews

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5.0

All reviews

(258)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

We have been a customer since getting…

We have been a customer since getting our mortgage and can not recommend them enough! Friendly service with great communication, making what is normally a stressful time carefree and easy.

July 28, 2022
Unprompted review
Right Mortgage UK logo

Reply from Right Mortgage UK

Hi Rebecca! Its great to hear from a returning client. So happy that you came back to us & yet again we helped you navigate through what can be a stressful time for many. We look forward to working with you again.

Rated 5 out of 5 stars

Brilliant service.

Brilliant service from Iain! The whole process couldn't have been better, quick, efficient and great communication throughout. Would thoroughly recommend.

July 28, 2022
Unprompted review
Right Mortgage UK logo

Reply from Right Mortgage UK

Hi Kate! Thank you for leaving this review for Iain & the Right Mortgage UK team. We are so pleased that you found us efficient & responsive. Please recommend us to family, friends & colleagues.

Rated 5 out of 5 stars

Second time around

This is second time I have used Right Mortgage UK, first to buy our first home, and now for our remortgaging. Their team has always been helpful, responsive and transparent. Would highly recommend!

July 28, 2022
Unprompted review
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Reply from Right Mortgage UK

Hi Richard! Its great to hear from a returning client! Thank you so much for coming back to us for help with your remortgage. We look forward to working with you again.

Rated 5 out of 5 stars

Natasha is OUTSTANDING and a true treasure in Right Mortgage

As a Limited Company Director with one years worth of accounts, I was initially given some poor advice from a previous mainstream company about how I could progress with a mortgage. I found Right Mortgage through an internet search and it was really reassuring to know there is another option for people in my situation, after all, at this point my house was sold STC and we had an offer accepted STC, so we were already invested emotionally, logistically and through financial costs.

Natasha has been absolutely AMAZING! She took the case over from Dan who was very persistent with the lender. Natasha introduced herself promptly, escalated the case for us to the lender due to the timescales, she kept us up to date EVERY step of the way, going OUT OF HER WAY to keep us and all of the agencies involved updated. She liaised with me about any particular queries, and fed straight back to the company, she kept positive and was very reassuring. Yesterday we got our mortgage offer for our dream house. I’d been so worried it might not happen and about letting down others in the chain, Natasha kept cool, calm and collected and was very reassuring, her communication skills are excellent, and I honestly cannot recommend her enough! She deserves every bit of praise for all of her hard work, commitment and knowledge! Thank you Natasha, you honestly have made our year with everything you’ve done.. I would recommend Natasha in a heartbeat!!!

July 28, 2022
Unprompted review
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Reply from Right Mortgage UK

Hi Luke! Thanks for leaving this 5* review! Here at Right Mortgage UK we specialise in helping Self Employed people & its great that Natasha went out of her way to get you this Mortgage Offer after your previous Advisor left half way through the process.
Thank you for choosing Right Mortgage UK, we look forward to working with you again.

Rated 5 out of 5 stars

Iain Sillett is brilliant

Iain Sillett has been absolutely brilliant, from beginning to end his approach was always practical and helpful, he talked through all of my requirements and offered expert advice, he kept me updated throughout and nothing was a hassle, highly recommend and would use him and Right Mortgage UK again.

July 28, 2022
Unprompted review
Right Mortgage UK logo

Reply from Right Mortgage UK

Hi! Thank you for taking the time to write this review for Iain & the Right Mortgage UK team! Its great to hear that you found us helpful & we got you the outcome you wanted. Please recommend us to your family & friends & we look forward to working with you again.

Rated 1 out of 5 stars

Really sad to be writing this review…

Really sad to be writing this review but the level of service I have received from this company is beyond poor. Firstly had Dan Webster very keenly call me promising me a quick turnaround on my application with a lender the recommended. Dan did not make the application when he said he would and became less responsive once he had taken my application fee! I escalated this to his manager Natasha who has tried ro help but unfortunately, I do not get updates when they say they will, I constantly have to chase and basically be my own broker. The lender they submitted to has taken 3 months and counting to assess the application, aftrr I was initially told a 3 day turnaround. there's no escalation to my case and I'm basically being told to just wait.

The pressure from the chain is immense, I am not being helped to manage this given that this situation is beyond my control.

I understand that brokers cannot control lenders but managing customer expectations is vital as well as doing what you say you will do and when you say you will do it. That's the basics of customer service!

On top of that Dan, left without notice. I am beyond stressed about to lose the house and it seems no one cares!

July 27, 2022
Unprompted review
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Reply from Right Mortgage UK

Thank you for taking the time to write this review. We have been working hard behind the scenes, communicating with the lender and providing you with updates as soon as we receive them. We are sorry that you have experienced delays with the lender of choice & are unhappy with the service we provide, this is not the standard expected and we are doing all we can to get a resolution for you. As we are in contact with you often, we will be able to discuss this further in a more private setting. Thank you.

Rated 5 out of 5 stars

Specialising in re-mortgages for business owners with success!

I'd like to thank Dan Webster and team for the hard work and patience in helping us with our re-mortgage. As a company director of a limited business, we all know the pain in pulling together all the financial evidence and risk assessments for this to happen. Dan liaised directly with my accountant and went up-and-beyond the expectations required to crystalize this mortgage. I wouldn't hesitate in recommending Dan to any business owner facing the uphill task of obtaining a mortgage or re-mortgage.

July 4, 2022
Unprompted review
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Reply from Right Mortgage UK

Hi Benjamin! Thank you for taking the time to write this review for Dan & the Right Mortgage team. We understand the hurdles faced when it comes to applying for a mortgage especially when you are self-employed so its great to hear that you were happy with the service provided! We look forward to working with you again

Rated 5 out of 5 stars

Brilliant service from Right Mortgage

Brilliant service from Right Mortgage , would highly recomend them to anyone wanting to get a mortgage sorted!

I'm self employed and that does come with some challenges when it comes to getting the mortgage but Danny Webster had all the answers and was with me every step of the way!

Thanks Danny!

June 20, 2022
Unprompted review
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Reply from Right Mortgage UK

Hi Craig! Its great to hear that Dan & the Right Mortgage team helped you navigate through the Self Employed hurdles faced when applying for a mortgage. Please recommend us to friends & family & we look forward to working with you again.

Rated 5 out of 5 stars

Fantastic!

I highly recommend Iain at right mortgage UK. He is exceptionally thorough and honest and I wouldn't trust anyone else to get me the right mortgage. Massive thank you to Iain and Lian for helping me!

June 13, 2022
Unprompted review
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Reply from Right Mortgage UK

Hi Nicola! Thank you for taking the time to write Iain & the Right Mortgage UK team a 5* review. We are so pleased that we got you the outcome you wanted. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Right Mortgage UK (Dan) was extremely persistent.

Right Mortgage UK (Dan) was extremely persistent with helping me (as a limited company owner) find a lender despite not having even a years accounts to show in my sole name due to a divorce.

I'd use use Right Mortgage UK again in the future and would recommend to others.

June 1, 2022
Unprompted review
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Reply from Right Mortgage UK

Hi Nils! Thank you for leaving this 5* review for Dan & the Right Mortgage team. Its great to hear that we got you the outcome you wanted regardless of your circumstances. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Secured a mortgage through Right Mortgage - excellent service

I am very pleased with the advice and service which I received. Iain helped me secure my mortgage and fully supported me throughout the process. He has a kind and friendly manner- and he is extremely professional. He helped me achieve my goal which other advisors advised that I was unable to achieve. Iain explained step by step what was required- and ensured that I understood all information. I am extremely happy with the support I received.

June 1, 2022
Unprompted review
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Reply from Right Mortgage UK

Hi Emma! What a great review for Iain & the Right Mortgage team! We pride ourselves on our professionalism & our "can do" attitude. Please recommend us to your friends & family & we look forward to working with you again.

Rated 5 out of 5 stars

Dan was fantastic throughout the whole…

Dan was fantastic throughout the whole process, reassured me through every step and found me the right mortage for my situation, can't thank him enough!

June 1, 2022
Unprompted review
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Reply from Right Mortgage UK

Hi Genevieve! Thanks for taking the time to write this review. Its pleasing to hear that Dan & the team got you the best outcome & you are happy with the service we provided. We look forward to working with you again.

Rated 5 out of 5 stars

I received excellent support from…

I received excellent support from Natasha in finding a mortgage. She also provided great guidance to me - a first time buyer - on the wider process of buying.

May 19, 2022
Unprompted review
Right Mortgage UK logo

Reply from Right Mortgage UK

Thank you Mark for taking the time to write this 5* review for Natasha & the Right Mortgage UK team. We are so happy to hear that Natasha provided you excellent support in your first time purchase journey!
Please recommend us to family & friends & we look forward to working with you again.

Rated 5 out of 5 stars

Always delivers a quality service

I've used Iain for many years and he has always been clear, concise and informed with all aspects of my mortgage application process.

May 18, 2022
Unprompted review
Right Mortgage UK logo

Reply from Right Mortgage UK

Hi Colin! Its great to hear positive reviews from a returning client. We are glad that Iain & the team could help you yet again. We look forward to working with you again.

Rated 5 out of 5 stars

Above and beyond!

If your situation is complex, dont hesitate to put it into the hands of Right Mortgage UK. That's how I crossed paths with Gemma Rose and she's been beyond brilliant in securing a mortgage for me when others have failed!
She's been in touch throughout the entire process making sure that all the i's were dotted and the t's crossed. Her communication throughout the whole process was infallible :) with swift responses. She even kept in touch to the very day of exchange and completion to find out how things were going and helped where she could. I would give her 6 stars if it was possible! She truly is a Gem!!
Now I'm on the property ladder and I feel absolutely grateful to Gemma.

May 13, 2022
Unprompted review
Right Mortgage UK logo

Reply from Right Mortgage UK

Hi Cath! Thank you for taking the time to write Gemma & the Right Mortgage UK team this 5* review! Its great to hear how happy you were with the service Gemma provided & that she has kept in touch with you at all stages of the purchase. Please recommend us to family & friends & we look forward to working with you again in the future.

Rated 5 out of 5 stars

Great service securing mortgage with 1 years accounts

Iain has done an excellent job securing us a mortgage for our new house. My partner & I are both self employed, and I only had 1 years accounts, but he still managed to get us a good mortgage. 10/10, can't recommend enough. We will be using Iain again very soon for our BTL mortgage

May 9, 2022
Unprompted review
Right Mortgage UK logo

Reply from Right Mortgage UK

Hi Charlotte! We are so happy that you are that pleased with the service Iain & the team provided that you are using us again!! Please continue to recommend us to family & friends & we look forward to working with you again.

Rated 5 out of 5 stars

Iain at Right Mortgage did an excellent…

Iain at Right Mortgage did an excellent job helping us find a mortgage. Our situation was complex as I had just started my first year in self-employment and did not have full accounts. Iain left no stone unturned until he found us a mortgage that suited our needs and allowed us to buy our dream home. Would definitely recommend.

May 6, 2022
Unprompted review
Right Mortgage UK logo

Reply from Right Mortgage UK

Thank you Neil for leaving this 5* review for Iain & the Right Mortgage UK team! We are so happy that we could help you buy your dream home! We look forward to working with you again. Please recommend us to your family & friends.

Rated 5 out of 5 stars

BEST SERVICE RECEIVED FROM RIGHT…

BEST SERVICE RECEIVED FROM RIGHT MORTGAGE FOR MY FIRST PROPERTY WITH MY COMPANY ACCOUNTS ,

May 4, 2022
Unprompted review
Right Mortgage UK logo

Reply from Right Mortgage UK

Hi Clive! We are so happy that we could help you with the purchase of your 1st home! Thank you for leaving this review. We look forward to working with you again

Rated 5 out of 5 stars

First class!

We have received first class service from Right Mortgage UK. Natasha was very helpful, easy to contact and responsive. The whole transaction has been completed in a timely manner without unnecessary delays.

April 28, 2022
Unprompted review
Right Mortgage UK logo

Reply from Right Mortgage UK

Thank you for taking the time out to write this review, we really do appreciate it! Its great to hear how happy you are with the service Natasha & the team provided. Please recommend us to family, friends & colleagues. We look forward to working with you again.

Rated 5 out of 5 stars

Fantastic Experience

We used Right Mortgage in order to find a lender as I am a company director with only 1 years accounts. Natasha was extremely persistent with helping us find a lender even though at times we thought it may not be possible with so many mitigating circumstances! We can’t thank Natasha enough for being so informative, professional and helpful throughout our mortgage application. We would definitely use Right Mortgage and in particular Natasha again in the future and would recommend to others.

April 19, 2022
Unprompted review
Right Mortgage UK logo

Reply from Right Mortgage UK

Hi Matthew! Thank you for taking the time to write this 5* review. Here at Right Mortgage UK we pride ourselves on going above & beyond for our clients & we are so pleased Natasha got you the best outcome for your circumstances. We look forward to working with you again. Please recommend us to your friends & family.

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