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Rated 1 out of 5 stars

Decided against it as the fees were way to high to justify.... Requested to cancel my account. Be aware though, your deposit is actually non-refundable if you cancel - they say after 14 days from sign... See more

Company replied

Rated 5 out of 5 stars

Ripple's website information made it easy to invest in their wind farm. It's a type of investment I've been looking for, for a long time now. Much easier than getting solar panels. I'm looking for... See more

Company replied

Rated 5 out of 5 stars

Investing in Ripple to generate clean, cheap, home-grown electricity has been a joy from start to finish. A quick and simple process, with great communication from the team throughout. We're at a re... See more

Rated 2 out of 5 stars

I’ve bought into two Ripple projects to “hedge” any future increases in cost. The first is around 6 months late and delays poorly communicated (I found out from a BBC article reposted on Facebook... See more

Company replied

Company details

  1. Green Energy Supplier
  2. Energy Supplier
  3. Wind Farm

Written by the company

Own a share of a wind farm to power your home or business with your own source of low cost green electricity


Contact info

2.6

Poor

TrustScore 2.5 out of 5

710 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Overall purchasing a share was easy

The team answered my question quickly and clearly. The documents were long and complicated, but in view of the nature of the transaction that is unsurprising. Overall purchasing a share in the wind turbine was easy- the proof will be what happens when it’s built.

June 23, 2022
Ripple Energy logo

Reply from Ripple Energy

Hi Carolyn - thanks for the review- we're so glad you found the process straightforward! We try and simplify as much as possible, however there are some terms and conditions we need to lay out explicitly!

Rated 4 out of 5 stars

So far Ripple Energy have kept me up to…

So far Ripple Energy have kept me up to date with the wind farm progress looking forward to seeing the end results.

June 22, 2022
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Reply from Ripple Energy

Hi David - thanks for your review! We've got so much more to show you over the coming months - we can't wait!

Rated 5 out of 5 stars

Wind farms

So far so good. Project is underway. If it delivers as promised I am a happy man.

June 22, 2022
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Reply from Ripple Energy

Hi Stephen - we're looking forward to Kirk Hill being up and running as well - we can't wait to share the build process with you!

Rated 5 out of 5 stars

Excellent

Seamless transition

June 22, 2022
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Reply from Ripple Energy

Hi Linda! Thanks so much for your review - we're glad you found everything so straightforward!

Rated 5 out of 5 stars

Very positive experience with Ripple's…

Very positive experience with Ripple's customer service!

June 22, 2022
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Reply from Ripple Energy

Hi Isabel! Thanks for the lovely words - we're over the moon that you found our customer service team so useful - I'll pass that on!

Rated 5 out of 5 stars

Very clear,quick and easy.

Very clear,quick and easy.
Great to think we are doing our bit for the future.

June 22, 2022
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Reply from Ripple Energy

Hi David, thanks for the review! We're glad you found the process so quick and easy!

Rated 5 out of 5 stars

Worth look if got some spare money

A great idea to allow people to have bit protection from energy price rice and to make them self more eco.

June 22, 2022
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Reply from Ripple Energy

Hi Bruce! Thanks for the kind words!

Rated 5 out of 5 stars

Very useful information

Very useful information, allowed us to make an informed decision.

June 22, 2022
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Reply from Ripple Energy

Hi Jack - thanks so much for the review!

Rated 5 out of 5 stars
Ripple Energy logo

Reply from Ripple Energy

Hi Kevin! Thanks for the kinds words! We're glad you are happy with the communication - we've got loads to share with you over the next few months!

Rated 5 out of 5 stars

All administration dealt with…

All administration dealt with efficiently. Great customer/investor communications.

June 22, 2022
Ripple Energy logo

Reply from Ripple Energy

Hi Alistair! Thanks for the lovely words, and we're so glad that you've found the communications so good!

Rated 5 out of 5 stars

Great process … very straight forward

Great process … very straight forward. So glad we have invested and are a part of this.

June 22, 2022
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Reply from Ripple Energy

We're glad you found it so straighforward Carol - we hope to be able to share more with you over the next few months!

Rated 5 out of 5 stars

Excellent

Excellent.

Really great experience.

June 22, 2022
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Reply from Ripple Energy

Hi Russell - thanks for your review, it's great to have you onboard!

Rated 5 out of 5 stars

Couldn’t recommend this team more

Couldn’t recommend this team more. Swift, informed, helpful and polite. A service unheard of in UK energy sector in 2022.

June 22, 2022
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Reply from Ripple Energy

Thank you Matthew for leaving a great review. We're always very pleased to help. We're proud to have such a fantastic community of members - thank you for your kind recommendation.

Rated 5 out of 5 stars

Good communication

Good communication, all going well 😀

June 22, 2022
Ripple Energy logo

Reply from Ripple Energy

Hi,
Thank you for the 5* review.
We are pleased to hear that the communication that we have provided has been good with a smooth process throughout.
Many Thanks,
Louis

Rated 5 out of 5 stars

All signed up for Kirk Hill

Signed up for the second wind farm in Kirk Hill Scotland. Good experience so far and can't wait for the commissioning next year

June 21, 2022
Ripple Energy logo

Reply from Ripple Energy

Thanks for leaving an excellent review! We're looking forward to bringing you some more updates on the progress of your Kirk Hill wind farm soon.

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