RJR International Passports & Visas Reviews 

315
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Ray has always been a trusted and reliable source to get what is necessary for all of my many international travel needs for either work or leisure, spanning over many years of service..top recommenda... See more

Rated 5 out of 5 stars

Have used RJT a few times over the years and recommended it to friends who have also had great experiences!

Rated 5 out of 5 stars

Booked a family vacation and 5 days before I realized my passport had expired....what an idiot...called US government offices....earliest was 14 days out....called everyone who gave me no hope....fina... See more

Rated 5 out of 5 stars

RJR did an exceptional job of guiding me through the expedited renewal of my passport. I also lost my passport card, which made it even more complicated! For every step backward, RJR jumped forward... See more

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4.6

Excellent

TrustScore 4.5 out of 5

315 reviews

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4.6

All reviews

(315)

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Rated 3 out of 5 stars

The service overall was punctual

The service overall was punctual, though the communication throughout the process was less than ideal. My experience with Ray Priest vacillated from very supportive communication to angry and accusatory. At one point he said I was one of the most difficult clients he had experienced, based on my repeated requests for a UPS tracking number. He told me it was unnecessary and would not help anyway, but finally found it for me. I found Ray to be challenging in general, consistently pressuring me and assessing my character in ways I found somewhat disturbing.

January 10, 2019
Unprompted review
Rated 5 out of 5 stars

Last minute business travel

I was given three weeks notice from my company that they needed me in Shanghai. My passport needed renewal and a Chinese business visa had to be applied for. Ray at RJR was extremely helpful in educating me in the process and arranging the required applications. Even with the Thanksgiving weekend cutting things short, the fantastic people at RJR were able to get me my new passport and visa just in time.
I would highly recommend them to anyone who needs help with last minute travel documents.

December 18, 2018
Unprompted review
Rated 4 out of 5 stars

The service is expensive and not timely

The service is expensive, but they all are. One concern I had was that my materials were in to them about 2 months before I needed to leave and I got them all with less than 48 hours to spare. I had to work with colleagues to possibly change my departure date, very stressful and if we'd had to, it would have been expensive. I may not use them again due to this.

November 19, 2018
Unprompted review
Rated 5 out of 5 stars

RJR is a lifesaver

RJR is a lifesaver. I had less than a week to obtain a Chinese business VISA required for an unexpected visit to China. RJR provided clear direction on required documents, how to complete required forms and timely updates on status of my request. I received the VISA in time for my trip, in just three business days. And of equal importance to me, they took the worry out of the process. Good well done.

November 5, 2018
Unprompted review
Rated 5 out of 5 stars

CHINA VISAs & Passports

I have been using RJR International Passports & Visas for several years now and I can always rely on their services. I also like the personal contact and business relationship with an actual person. Ray makes it easy and I enjoy talking and working with him. Highly recommend their services.

November 5, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent, fast, and friendly service

I've brought my passport and visa needs to RJR several times over the past 10 years. Each time the service has been exemplary. The staff is friendly and they make the process easy. I would recommend this company to anyone. They're trustworthy and communicate with you all the way to ensure you know what's happening with your order. Thanks, Ray and RJR!

September 6, 2018
Unprompted review

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