Next day delivery. Arrived in great condition. Great tv for the best price I could find. Would certainly use again although delivery could have kept me better updated. I did not know what day it was c... See more
RLR Distribution
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See what reviewers are saying
When first tv turned up with a damaged box which had already been opened and re sealed, we had our reservations, but RLR sorted collection and re delivery of new tv within a few days and second delive... See more
Found this company on a Google search, looking for the best price on a Samsung TV. These guys beat every other competitor, and smashed Currys price completely!! Delivery was free and very quick, t... See more
Company replied
Easy online store to use, product arrived very quickly, product works very well and looks exactly to what I ordered. Only thing was I wasn’t given any delivery information whilst checking out, the ite... See more
Company details
Information provided by various external sources
We are an award-winning e-commerce company based in the UK. RLR Distribution works alongside some of the most innovative and successful brands in our sector to offer you luxurious products, at the most competitive prices.
Contact info
United Kingdom
- info@rlrdistribution.co.uk
- www.rlrdistribution.co.uk
Lowest Price & Superb Service ...... PERFECT !!!!!
Found this company on a Google search, looking for the best price on a Samsung TV. These guys beat every other competitor, and smashed Currys price completely!!
Delivery was free and very quick, their courier gave us a 2 hour delivery window, so no waiting around unnecessarily.
On line shopping how it should be.......
I will be using this company again.
Thank You.
February 11, 2019
Unprompted review
Reply from RLR Distribution
Hi Vicky Arnold,
Thank you for your kind words, we know our customers need more than just the best price, they need the best service too. We aim to please in every possible way.
We hope to see you again soon!
Kind Regards,
The Customer Support Team
Never heard of them but have now and will use them again
Hadn't heard of them before. Not only were they the cheapest around but the only people with stock and as it was my daughters birthday the following week I took a chance and sent for them even though I didn't know who they were! I will definitely use them again. Delivery was really fast and I was well informed. Fantastic company!
February 11, 2019
Unprompted review
Reply from RLR Distribution
Hi Helen,
Thank you so much for taking the time to leave us this lovely review.
We are glad you are happy, please let us know if we can help with anything in the future.
Kind Regards,
The Customer Support Team
brilliant
USED THEM TWICE NOW NOT ONLY BEST PRICE BUT TURNED UP NEXT DAY SUPERB ! WILL DEF USE AGAIN !
February 6, 2019
Unprompted review
Reply from RLR Distribution
Hi Mr Massey,
Thank you so much for your kind words and your continued custom!
Kind Regards,
The Customer Support Team
TV arrived sooner than expected however…
TV arrived sooner than expected however the back case had a crack albeit did not interfere with the unit working perfectly.
February 6, 2019
Unprompted review
Reply from RLR Distribution
Hi Hayder,
I am sorry to hear this. If you would like us to exchange the damaged television, please get in touch with us and we can facilitate a collection and a replacement.
Kind Regards,
The Customer Support Team
Very quick service
Very quick service. Items received within their timeframe.
February 6, 2019
Unprompted review
The box came a little battered but the…
The box came a little battered but the tv was ok inside.
February 5, 2019
Unprompted review
Reply from RLR Distribution
Dear Mr Hesford,
I am glad everything is okay with your new television and would like to offer our sincerest apologies for any package damage.
Occasionally when loading and unloading our items, the warehouse team or our couriers may catch the packaging by accident. I believe this may have happened in transit because we do not send out packages that are not in immaculate condition. There is also another lady with a similar complaint so they may have gone out at the same time.
Please let me know if I can be of any further assistance.
Kind Regards,
The Customer Support Team
Happy with purchase
Although the package came with a minor damage, everything inside was in perfect condition and I’m happy with the purchase as the delivery fast and the process of buying my product was efficient. Apart from the damage to the packaging my experience was excellent.
February 4, 2019
Unprompted review
Reply from RLR Distribution
Dear Amina,
I am glad everything is okay with your new items and would like to offer our sincerest apologies for any package damage.
Occasionally when loading and unloading our items, the warehouse team or our couriers may catch the packaging by accident. I believe this may have happened in transit because we do not send out packages that are not in immaculate condition. There is also another customer with a similar complaint so they may have gone out at the same time.
Please let me know if I can be of any further assistance.
Kind Regards,
The Customer Support Team
Tv ordered and delivered in less than…
Tv ordered and delivered in less than 24 hours!
Excellent service as is the TV !
February 4, 2019
Unprompted review
RLR.
RLR.
RIGHT LOAD of RUBBISH!
I ordered a TV with 3-4 working days delivery. I needed this time frame as I was going away. Day 5, no TV. After numerous calls a TV turned up on day 7.
The box was not sealed correctly and upon opening found there was no TV Stand, Remote Control, Power lead, Batteries, Instructions, Warranty Card or anything other than the screen.
After 12 days, the TV has been returned and still no refund on my credit card.
Don't Waste Your Time with this Lot, go to Currys.
January 30, 2019
Unprompted review
Reply from RLR Distribution
Dear Mr Richardson,
We are sorry to hear that you feel you have had a negative experience with us.
I have checked your order number and I remember speaking to you regarding this order.
The order was placed with us on the 19th of January, I personally spoke to you on the 23rd of January when you said you urgently needed this TV on the 24th as you were going to be working away. I assured you that this had left our warehouse and would be delivered on the 24th, the couriers tracking number shows this was the case (Parcel Force tracking number VA7100578).
I can only apologise if there was a mistake made in the warehouse and your television did arrive without it's accessories.
Our usual procedure is to wait for returns to make their way back to us, then a member of our returns team will process each return and issue the refund. If you check the tracking on Parcel Force for your return (tracking number VA7207092) your return has not come back to us yet.
Despite this, as a show of good faith, we issued your refund on the 30/01/19.
On the rare occasion that the warehouse does make a mistake, we do everything in our power to correct the issue. We went against company policy and issued your refund despite not receiving the item back.
Again, we apologise for the inconvenience.
Kind Regards,
The Customer Support Team
fast delivery and cheapest price
January 24, 2019
Unprompted review
Great price, poor delivery courier
I can't fault the price of the TV I bought but I'm still waiting for delivery 10 days after I placed the order and was told that it was with the courier. I've had no contact from the courier and when trying to contact them by email I get no response and by phone I just get an answering machine. I know it's not rlr fault but it's getting really annoying now when contacting rlr I get told they will sort it that day and someone will call me back but they never do.
January 21, 2019
Unprompted review
Reply from RLR Distribution
Dear Adrian,
I have just spoken to the courier and they were about to give you a call, they have you on a delivery route for tomorrow and will be giving you a call later on today with your timeslot.
Apologies for the delay, we have to send large televisions, like the one you have ordered, with a special two-man courier service so they do not arrive broken.
Kind Regards,
The Customer Support Team
competitively priced
prompt delivery. Excellent packaging. Goods were very competitively prices.
January 17, 2019
Unprompted review
I had a text from parcelforce to say my…
I had a text from parcelforce to say my order would be here on the 15th,I stayed in two days waiting to be told my order had not been released from the warehouse yet
January 16, 2019
Unprompted review
Reply from RLR Distribution
Hi Brenda,
I can see that you received your order shortly after writing this review.
Please let me know if I can be of any more assistance.
Kind Regards,
The Customer Support Team
I am very happy with the service
I am very happy with the service I received from this company. They delivered my order very quickly. I am very pleased with the price too.
January 16, 2019
Unprompted review
Samsung TV
Good value ,didn't arrive by due date but that was down to psrcelforce .very pleased with TV .
January 13, 2019
Unprompted review
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