R N Golden Reviews 

Has a positive experience when I called up about an issue I had. Just want to say thank you to the guy called Lee who helped me out.

Thanx

A warm welcome from all the staff at Golden's and good instructions from Jonny, before driving the new car home. The test drive and purchase with Myles was also good at the VIP day.
Driving out of Golden's garage last Sunday, having purchased a new Bayon I felt excited to be behind the wheel!
Even my husband (who likes a good car and needs to feel comfortable as a passenger) is singing its' praises!
Thank you to all the staff for their welcome, care and patience.

yes very good it’s a year ago since I got my new car from here and I am glad to report that they have had a ramp specially made for people in a wheelchair or like me a mobility scooter and it’s much better now getting into the show room I took my car for it’s first service and it’s electric so not much to do but I watered for it inside and Hayden got the ramp out and fitted it for me and Natalie took my keys and the lady on reception made me a coffee it’s much better than a year ago and a big thank you to all the staff at RN Golden for a lovely time and thank you so very much for the ramp

New review after sorting Auto Traders mix up they couldn't do another for me and now I have a New Hyundai kona N Line S.

I have dealt with Goldens for many years and always found them to be incredibly helpful in all things, whether buying are a car or servicing it.
Yesterday was them walking that extra mile. I had an accident on the way to get my car serviced. It shook me up to say the least. When I arrived Lee helped to get me bags out of the car, and told me to go straight to the seating area and he would sort things and make a drink. This he did. He got 2 people to work on my car so it was ready sooner and I could get home quicker to sort out my insurance. Service like that is just wonderful. Thank you so much to all at Goldens.

Bought an Hyundai i20N through Jonathan, what an absolute great guy and pleasure doing business with. Car was turned around in less than a week even though it was upgraded with ceramic coating. Kept us posted throughout and really down to earth. Can’t rate him highly enough.

Gary & Ethan

Just purchased an Isuzu D Max. Great service from start to finish. Dealt with Jack & Jakub. Both were very helpful and knowledgeable. Thank you for a stress free purchase….Love the Truck 👍

Because of Amanda's vigilance in checking my car's records ( parts/servicing depart) - she saved me £515. Well done and a huge Thank you.

Purchased a Hyundai I20N-Spec from RN Golden. Ed was a fantastic salesman, having been taken on a test drive everything was explained perfectly. He dealt with the sale exceptionally and when it came to collect my car a week later, the finishing off bits of the sale were again handled with ease and confidence. I would certainly recommend RN Golden as a place for other people to buy a car.
A company that was pleasure to deal with.

Had My Ionic 5 Serviced here last week and the staff are so friendly and proffesional , nothing was too much trouble for them. I would like to give a special shout out to Natalie who made the whole process simple and very efficient.
I will certainly be returning to this garage not only for service but I will be purchasing my next car from here when it is due.

Called RN Golden today after being badly let down by Cars 2 Wakefield Hyundai. The lady I spoke to in service was really nice and helpful and I am taking my car in soon.

I will be using this company again that is for sure. As for Cars 2 avoid them at all costs as they will let you down.

Staff are extremely friendly and helpful.
Show room is bright and very clean.
Lovely complimentary coffee while you wait. Would highly recommend a visit.

Having viewed and test driven a second hand vehicle that had not been advertised nor prepared for sale (dirty exterior); a deposit was placed with promise that a few stone chips/scratches would be fixed. Two additional trips to the dealership were made for purpose of speaking to the salesperson about the value of a trade-in vehicle and agreeing a date for delivery; on both occasions it was not possible to view the car which was ‘locked in the workshop/ valeting’. On pick-up day, a dent was noted on one of the rear doors which was not seen before the valet. Salesman informed us this could be fixed; however, shortly afterwards returned with the sales manager who talked down to us like a headmaster would rebuke disruptive school kids. I was taken aback and very embarrassed in front of my partner. It would appear that Peter for some baffling reasons has conveyed his frustrations to the manager who in-turn took his frustrations out on us, the customer. The only wise thing to do was to swallow our pride and recover the deposit for the vehicle. One would certainly not expect professionals to have acted in this manner, especially not those working for a main dealership. Hyundai is a great company and I would strongly recommend investing in staff training so that acceptable standards of communication are practiced and maintained. After all, customers are unlikely to make a purchase unless they feel looked after and respected. In total, four trips to a main dealership, at our own expense, were wasted and we were left with negative feelings, having being accused of this and that, wholly unacceptable and, in terms of customer satisfaction, completely out of sync with all other car dealerships we have visited.

This is my third car from RN Golden and great service as always, very helpful and honest staff and Nathan was brilliant who sold me the car and kept me updated. Everyone very friendly.

Very accommodating and pleasant staff. Nothing to much bother. Works carried out in a timely manner with no hidden extras. A pleasure to deal with. Well done to all

I recently bought a vehicle from RN GOLDEN. I dealt with Ahmed Abdirahman "Ed".
The whole process was a pleasure, nothing was too much trouble.
Ed got me the answers to my questions (didn't just tell me what he thought I wanted to hear).
The car is approaching 4 years but 90% of the "wear and tear" marks were addressed. Including all 4 diamond cut wheels.

I bought my hyundai approx 4 months ago, from a reputable dealer. Had the car in with RN GOLDEN , for mini-service, diagnostic, and m.o.t. I must say the service that I received was impeccable and most helpful. Would highly recommend this dealer, couldn't do enough 😁👌

i`m finding it difficult to find the words. I bought my
car new in 2015 from this dealership. Since then my
experiences with every aspect have been superb
including my visit yesterday.

top drawer service when visiting, spoke with Tony & Lee who put my mind at rest when choosing somewhere to buy a new car I feel comfortable in choosing a new car and it being looked after for me every year. Cant wait to get my Hyundai!

Very poor service
Lied to for months about part with promised dates for delivery then whenever date arrives it's then delayed by another 2months

Called to query to find out it's now a 4month wait for an estimated delivery very rude staff and management explained the inconvenience to be asked "why don't you understand?" Explained I suffer with mental health issues and please don't give ETA unless it's confirmed as it distressing me to be told they will just cancel order after months of inconvenience and delays £2750.14 and they still can't get 1 part