Roadie Reviews 26,222

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the flexibility and independence the platform offers, allowing them to work at their convenience and choose gigs that suit them. The app is often described as easy to use, intuitive, and simple to understand, making the process of finding and accepting deliveries straightforward for many. Some people also find it a valuable resource for earning extra income. However, some people were dissatisfied with the pay, noting that it is often too low, especially considering expenses like gas and vehicle wear and tear. There are also frequent complaints about the app's performance, with issues like freezing, gigs disappearing, and updates causing new problems. Additionally, some customers experienced difficulties with the delivery service, including drivers not arriving, incorrect deliveries, and poor communication or adherence to delivery instructions.

What people talk about most

Application

Consumers find the app experience to be ambiguous. While many appreciate its ease of use, intuitive design,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers report significant issues, such as... See more

User experience

Users describe ambiguous interactions with user experience. Many reviewers appreciate the flexibility,... See more

Price

People report negative experiences with price. Many reviewers express dissatisfaction with low pay rates,... See more

Service

Reviewers highlight ambiguous aspects of service, with many drivers expressing dissatisfaction. They report... See more

Based on these reviews

Rated 4 out of 5 stars

it’s really hard to make decent money on these deliveries when gas is a factor, oil changes, new tires, and the wear and tear on my vehicle. I am grateful that I can make any money at all, but I don’t... See more

Rated 4 out of 5 stars

I love Roadie, can work at my convenience. Being retired, it’s a good way to make extra income. But the wait time for customers not being home could be shorter, takes up our time.

Rated 4 out of 5 stars

I enjoy the times to work. But due to only being able to drive 4 hrs at a time it makes it hard for me to except larger, longer gigs. Love the independence. Daily pay, and some customers even tip c... See more


Company details

About Roadie

Written by the company

Welcome to Roadie. Our community connects people and businesses who have stuff to send with drivers already going in the right direction for faster, cheaper, and friendlier shipping.

Flexible. Transparent. Competitive Earnings.

Written by the company

With Roadie, you're in the driver's seat. You decide when, where and what items you want to deliver.
You’re in charge of your own schedule, and it's easy to fit Roadie Gigs into your routine. Drivers use Roadie's platform to earn money in a way that fits their lifestyles. No surprises here. You’ll have all the information you need before you decide to offer on a Gig: how much you’ll make, pickup and drop-off locations, sender ratings and more.

Same-Day shipping for any sized item, no matter how awkward, large or small.

Roadie is an on-demand delivery platform that makes it easy and cost-effective for businesses to offer same-day and scheduled delivery. We work with consumers, small businesses and big global brands alike to enable same-day, local deliveries nationwide.

Roadie's crowdsourced delivery model means drivers can easily deliver items that other carriers can't: perishable, time-sensitive, big & bulky and out-of-the-box items all fit neatly into our system. With real-time tracking, photographic chain of custody and transparent pricing, Roadie makes local delivery for small and mid-sized businesses easy and affordable. We're proud to be a UPS company.

Contact info

  • Piedmont Road Northeast 3565, 30305, Atlanta, United States

  • www.roadie.com

3.7

Average

TrustScore 3.5 out of 5

26K reviews

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Rated 4 out of 5 stars

I'd like the pay to be better

it’s really hard to make decent money on these deliveries when gas is a factor, oil changes, new tires, and the wear and tear on my vehicle. I am grateful that I can make any money at all, but I don’t see this as a career because of how little money I walk away with. It does help me from starving to death, but it’s certainly not going to buy me a house. it’s physically demanding which I enjoy, but it doesn’t pay enough to be physically demanding and the wear and tear on my actual physical body. driving is one of my favorite things to do, I would love to be able to make a career out of driving.

February 3, 2026
Rated 5 out of 5 stars

Roadie is great for a semi retired…

Roadie is great for a semi retired person. The app runs smooth, is easy to understand and guide thru, with your choice of deliveries. It seems like it is easy to get loads especially if you have the right car for longer items, the more you take, the more you make!

February 3, 2026
Rated 5 out of 5 stars

It is great when gigs are available

It is great when gigs are available, however there is alot of unfairness within the app. For example you can meet all delivery deadlines and still have your account locked or unable to get accepted on gig. It does get frustrating when dealing with large groups of people all trying to get the same gigs congested in one area. Another thing is delivering to apartment buildings that need access into the entrance, its becomes difficult and a hassel to get access especially if customer does not answer phone or give access with entry code or key. This hinders the performance of the delivery drivers who are stuck at that particular location for too long and faced with the task and inconvinence of having to return order to store.

February 3, 2026
Rated 4 out of 5 stars

Love you getting us gigs

Love you getting us gigs! Don’t love the lack of help on the road when needed in a pinch .Also should always direct us to the MainGate in a gated community especially in an area like Palm Springs -practically all gated! The new keys open for gates is great

February 3, 2026
Rated 5 out of 5 stars

I LOVE ROADIE.

I LOVE ROADIE.. I LOVE THE BUNDLE ORDERS AND KNOWING EVERYDAY I CAN MAKE SOMETHING..
CUSTOMER SERVICE IN THE CHAT NEEDS TO IMPROVE BUT, OTHER THAN THAT, IT'S GREAT

February 3, 2026
Rated 1 out of 5 stars

I dont like this app anymore messed up…

I dont like this app anymore messed up my weekly income and let bots take over with new drivers. Bid on over 500 gigs only got 4. The AI in chat support is annoying that it wont direct you to an agent when you ask. Been doing this for years and tired of things not handled with tge bots

February 3, 2026
Rated 3 out of 5 stars

To many empty miles…because every time…

To many empty miles…because every time we get awarded with a Gigs , we have to drive wherever we have to go, and after we delivery , we have to get back to any other store , and sometimes to do something, we have to drive around 25 miles for $10 earnings…so where is the business.??

February 3, 2026
Rated 4 out of 5 stars

That you actually listen to the issue…

That you actually listen to the issue and have fixed some ot them . And the orders are pay more than the other driver app. Can work on the wait time of getting order 15mins is a long time on top of you dont have a alert for approved order. You just get a alert if you dont get the order. So your thinking you didn't get the order and its accepted and you dont know because your waiting 15min plus. Ive had a order waiting for hour before they refused me and I was sitting at the location

February 3, 2026

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