RobinHood Bingo Reviews 273

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Amazing bingo rooms, friendly hosts, all in all a very enjoyable and fun atmosphere. They have penny games, jackpot games and most are 1tg and 2tg share winners aswell as full house winners. Really... See more

Company replied

Rated 5 out of 5 stars

I love Robin Hood bingo , the hosts are so friendly and they always make me feel very welcome. Also I love getting promo emails with deposit codes, free spins and alerts for jackpot games ! The fun n... See more

Rated 5 out of 5 stars

Hi, l would like to thank Robinhood Bingo site for congratulating me on winning the megaways slotters, for being first place, l received £10 worth of amazon E vouchers woop woop. Thank you Robinhoo... See more

Company replied

Rated 2 out of 5 stars

Won £120 received an email saying they can't pay the winnings onto my card and now need my account number sort code etc to pay out , but I can still deposit you work that one out.Just read your reply... See more

Company replied

Company details

  1. Bingo Hall

Information provided by various external sources

Robin is one of the Top Bingo sites in the UK, offering up the best online bingo 24/7! Tons of Bingo Games, MEGA jackpots with prizes that reach over £1,000,000!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

273 reviews

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Rated 5 out of 5 stars

Happy with this site.

I've been using Robin Hood Bingo site for while and really like it I have not had any problems and had some nice wins which they have paid out in couple of days if it's at the weekend otherwise it's usually a day. I've even won an Amazon voucher on bingo. I play on slots mainly and there are loads to choose from. You get nice bonuses and I managed to build on bonus wins met wagering requirements (always read terms & conditions on wagering) and got to withdraw real cash so I feel comfortable with this site, ultimately it's up to you how much you wager & play if you can't afford to then don't. I have played on Foxy Bingo, Red32 William Hill & few others but wasn't winning. I'm happy with this site.
(mchagan1)

August 27, 2021
Unprompted review
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Reply from RobinHood Bingo

Hello There,

Thank you very much for your review.

We are delighted to hear that you're having an amazing experience with us at Robin Hood Bingo

We're happy to hear that you've won an Amazon E-Voucher and also cashed out on a bonus!

We'd love to have a closer look at your account if you don't mind sharing your username?

Looking forward to hearing from you.

Kind Regards,
Loyalty Team at Robin Hood Bingo

Rated 5 out of 5 stars

Hi, am a winner

Hi, l would like to thank Robinhood Bingo site for congratulating me on winning the megaways slotters, for being first place, l received £10 worth of amazon E vouchers woop woop.
Thank you Robinhood it is great news l have never won anything online so a big thank you from me to uses

July 27, 2021
Unprompted review
RobinHood Bingo logo

Reply from RobinHood Bingo

Hello Georgia,

Thank you for your review.

We are delighted to hear that you are having an awesome time with us at Robin Hood Bingo.

Wish you plenty of more enjoyable experiences with us.

Kind Regards,
Loyalty Team

Rated 1 out of 5 stars

Terrible bingo site

Terrible site. I joint deposited £100 and they match it so I thought. Put in my £100 ching £200 shows but when I had wagered my £100 I apparently can’t have my £100 bonus until I spend another £800. Emailed their customer service to no avail. RIP off merchants and really boring bingo games. Worst bingo site I have been on.

June 14, 2021
Unprompted review
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Reply from RobinHood Bingo

Hello Naomi,

Thank you for your review.

Can you please provide us your username so that we can check on your account and get back to you accordingly.

Thank you.

Kind Regards,
Loyalty Team

Rated 1 out of 5 stars

It's in the name Robin ya to right they…

It's in the name Robin ya to right they rob ya money and crap pay out spent over 500 on fish frenzy on 5 pounds spin got 32 pound bonus ridiculous played on there sis site and won 4k so they need looking into

June 4, 2021
Unprompted review
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Reply from RobinHood Bingo

Hello Mr Moseley,

Thank you for your review.

We're sorry to hear of your experience on our site so far.

We would love to have a closer look at your account if you could provide us your username please.

Kind Regards,
Robin Hood Bingo

Rated 1 out of 5 stars

Never been so bored playing bingo

Never been so bored playing bingo, I maxed out every game just to get rid of the funds The slots are not much better. What a total waste of my money. I will not be returning here ever.

March 3, 2021
Unprompted review
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Reply from RobinHood Bingo

Hello Ms K Ellis,

Thank you for your review.

We're sorry that you feel this way, would you be able to provide us your username so that we can take a closer look at your account?

Kind Regards,
Loyalty Team at Robin Hood Bingo

Rated 1 out of 5 stars

Shocking with withdrawal

Withdrawn my money on Thursday now Tuesday and still not been processed or had a email to say funds have been processed been on chat and getting told different things really shocking

March 2, 2021
Unprompted review
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Reply from RobinHood Bingo

Hello Caitlaine,

Thank you for your review.

Could you please provide us your username so that we can check on your account.

Kind Regards,
Loyalty Team at Robin Hood Bingo

Rated 1 out of 5 stars

I am a new member and i deposited and…

I am a new member and i deposited and now can not log in angry is an under statement

January 29, 2021
Unprompted review
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Reply from RobinHood Bingo

Hello Samantha,

Thank you for your email.

We're sorry to hear that you've not been able to log in.

Could you please email us the below details at robinhoodbingo@bestloyaltyteam.com:

Username:
Email address registered on account:

Kind Regards,
Robin Hood Bingo

Rated 3 out of 5 stars

I have been a member of Robin Hood…

I have been a member of Robin Hood bingo for a long time.never really had any problems,Until I had a winning streak.
I deposited more money because of this and now they are withholding my winnings until they are satisfied with my source of wealth,They are still allowing me to deposit though(I’m not) They requested Source of wealth twice in one month which I submitted,If you have a good win and deposit more you seem to be penalised for this,I am worried they will not pay my winnings now

December 9, 2020
Unprompted review
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Reply from RobinHood Bingo

Hello Carole,

Thank you for your review

The relevant team has sent you an email regarding this concern.

Please check your inbox.

Kind Regards,
Robin Hood Bingo

Rated 5 out of 5 stars

Love this site

Love this site. Took me a while to get use to, but never had an issue with payouts and always some offer going on. Long may the good vibes continue 👌

CrankyKate

December 1, 2020
Unprompted review
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Reply from RobinHood Bingo

Hello Kate,

Thank you for your review.

We're glad that you're having fun with us at Robin Hood Bingo!

I'd love to take a quick look at your account, would you mind providing me your username?

Wish you many more enjoyable experience on the site.

Kind Regards,
Jack
Loyalty Team

Rated 1 out of 5 stars

Won £700 and the next day got a email…

Won £700 and the next day got a email to say they have closed my account and I wont be getting my winnings not happy they said its because another account of mine as on a different site is closed but if they looked into it they would of seen the reason why they cant do this to people and I'm not the only one they have done this to please please dont use this site
Username dawn3030

November 2, 2020
Unprompted review
Rated 3 out of 5 stars

I cannot log in

October 22, 2020
Unprompted review
RobinHood Bingo logo

Reply from RobinHood Bingo

Hello Julie,

Thank you for your review.

I am very sorry to hear that you have had some issues in logging in to your account. I have been able to locate your account and was able to confirm that you were successfully able to log into your account today. I do note that you did have some issues last night but you managed to log in afterwards,

Should you still have issues again, try clearing the cache and cookies of your browser and try again. If the issues still persists, you can email me at Connect@bestloyaltyteam.com. I will be more than happy to assist you.

Kind regards,
Matt
Best Loyalty Team

Rated 2 out of 5 stars

Won £120 received an email saying they…

Won £120 received an email saying they can't pay the winnings onto my card and now need my account number sort code etc to pay out , but I can still deposit you work that one out.Just read your reply don't try and make out everything is ok because it isn't I don't want to give all my banking details out just because your system won't fund my debit card , asked for a cheque but you refused that so it seems you don't want to pay out. Not happy , Alan

September 30, 2020
Unprompted review
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Reply from RobinHood Bingo

Hello Alan,

Thank you for your review.

I am sorry to hear that you have not been very happy with your experience at Robinhood Bingo. I have personally checked on your account and noted that the Payments Team emailed you in regards to your card.

When they tried to process your withdrawal to that card, the systems found that the card was not refundable. This is why they required that you send in the Wire transfer details so that we can send you the funds.

The card that you used can still be used for deposits but the card does not accept withdrawals.

I have sent you an email to provide you with some further clarifications. :)

Congrats on your winnings and good luck for more.

Kind regards,
Matt
Best Loyalty Team

Rated 5 out of 5 stars

I really enjoyed playing on this site

I really enjoyed playing on this site . Good variety of slots . I was lucky to win.. that’s the gamble Sometimes u win sometimes you lose great bonuses and rewards I think u should play to enjoy and if u win it’s a bonus .never wager what u can’t afford DHowe

September 22, 2020
Unprompted review
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Reply from RobinHood Bingo

Hello Deborah,

Thank you very much for your review.

We are very happy to hear that you are happy with your experience at Robinhood Bingo. If you would like to learn more about our bonuses, I would be more than happy to send you an email with detailed information. You can send me your username at Connect@bestloyaltyteam.com :).

Good luck on the games.

Kind regards,
Matt
Best Loyalty Team

Rated 1 out of 5 stars

Don’t touch it

Don’t touch it. If you withdraw funds it takes 3 days for them to agree and then I received an email saying I will receive my money on 22nd September!! We’ll see.
I played 4 bingo games and the same person won 9 out of 12 games payouts!
Someone needs to check out this site

September 8, 2020
Unprompted review
RobinHood Bingo logo

Reply from RobinHood Bingo

Hello There,

Thank you very much for your review.

I'm very sorry to hear about your current experience at Robinhood Bingo. As a general rule, once processed, withdrawals take between 2 - 5 banking days for the funds to reach you depending on the payment method you used.

I would personally like to look into your account to assist you as much as I can. If you can email your username to connect@bestloyaltyteam.com, I will be glad to look into that and get back to you.

As for the bingo games, I can assure you that being a site licensed by the UK Gambling Commission, all our games have been tested for fairness and transparency. Coming to a bingo game, the more tickets you buy for a game, the more chances you have of winning. It is probable that the player you are referring to might have maxed out on the tickets.

Looking forward to your email.

Kind regards ,

Matt
Best Loyalty Team

Rated 3 out of 5 stars

My withdraw says refunded via my bank…

My withdraw says refunded via my bank but not in my bank account yet

July 4, 2020
Unprompted review
RobinHood Bingo logo

Reply from RobinHood Bingo

Hello Adele,

Thank you for your review.

Please note that when a withdrawal is requested, there is a 48 hours processing time and from the processing, it generally takes 2 - 5 banking days for the funds to reach your bank account. I believe you should have already received the funds by now.

However, I would like to personally look into that for you. If you can email me your username at Matt@bestloyaltyteam.com that would be great.

Looking forward to hearing from you.

Kind regards,

Matt
Best Loyalty Team

Rated 1 out of 5 stars

Terrible payouts

Terrible payouts. Play starburst on other sites and have a win but No WIN in 50 spins on here. Set a deposit limit which isn't enforced, luckily I have some self control otherwise would have played more money! Don't touch this site

June 30, 2020
Unprompted review
RobinHood Bingo logo

Reply from RobinHood Bingo

Hello Sam,

Thank you very much for your review.

I am terribly sorry to hear that you have not been very satisfied with the games that you played.

While you could have been lucky on Starburst on a different site, the outcome of the game is not something that we decide on or have influence on. We only host the game on our site. The game provider sets an RTP on the game and this is the same RTP which is on any other sites that offers the same game.

While you can have a big win on a game on our site, you might not be that lucky on the same game on a different site.

As for the deposit limit, a decrease in deposit limit is applied instantly and an increase is applied after 24 hours. If you can provide me with your username, I will be more than happy to look into your account.

Please email me your username at matt@bestloyaltyteam.com.

Kind regards,

Matt
Best Loyalty Team

Rated 5 out of 5 stars

Robinhood bingo

I am pleased to say I love playing on this site never yet to have a bad time on it i play with my partner she loves it to and the staff are so kind to I enjoy playing the slots the most thank you from trashcan76

June 17, 2020
Unprompted review
Rated 3 out of 5 stars

I do not want to give this site a bad…

I do not want to give this site a bad rating because I really enjoy playing with you guys however I made a withdrawal on the 10th may to PayPal and it’s been processing for 6 days now. It states that it takes 4-5 days to process through to PayPal so that is false information for one. I have contacted live chat and had no help told me to call you and I did and the phone line isn’t operating right now due to everything going on. I have emailed numerous times, every single day since Wednesday and just had all the same replies that it takes 4-6 business days when it doesn’t state that on the terms and conditions and it’s been 5 working days already. My username is nelly1234

May 16, 2020
Unprompted review
RobinHood Bingo logo

Reply from RobinHood Bingo

Hello Chanel,

Thank you very much for your review.

I am sorry to hear that you are not very happy with your experience at Robinhood Bingo. I have personally looked into your account and saw that there was a discrepancy in the name registered to your account and the name on the PayPal account used to fund it.

We would kindly ask that if you are depositing with a method that is not in your name, even though you may have the account holder’s authorization to do so, that you refrain from depositing further with this method on your account. We would advise that all deposits made to your account should be with a payment method that is in your own name, as registered to your account.

You should have received an email from the Security Team with more details on this and how to proceed. Please read and reply to the email and this should be sorted out.

Kind regards,

Matt
Best Loyalty Team

Rated 1 out of 5 stars

Whatever you do please do not join this…

Whatever you do please do not join this site. Please do at you're own risk. Please DON'T.

May 13, 2020
Unprompted review
RobinHood Bingo logo

Reply from RobinHood Bingo

Hello Nick,

Thank you very much for your review.

I am very sorry to hear that you were not happy with your experience at Robinhood Bingo and I would personally want to look into your account. Please email your username at Matt@bestloyaltyteam.com and I will do everything that I can to make your journey with us a better one.

Looking forward to hearing from you.

Kind regards,

Matt
Best Loyalty Team

Rated 4 out of 5 stars

gold Train scatters

Fair site to be honest but I’m playing Gold train and because I am paying more per spin the scatters don’t come up, Currently have 17 gold tickets and still no scatters. Weird considering a lower spin gets me scatters on max of nine gold tickets . Im thinking will I ever win but I’m hoping so. Some other good games on the site 😊. I would say I prefer this site to any other ones and you get bonuses too.

April 28, 2020
Unprompted review
RobinHood Bingo logo

Reply from RobinHood Bingo

Hello Kala,

Thank you very much for your review.

We're very happy to hear that you have been enjoying your time on the site. I would like to request if you can email me your username at matt@bestloyaltyteam.com. I would love to have a quick look at your account.

Looking forward to hearing from you.

Kind regards,

Matt
Best Loyalty Team

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