IRINA Z What a wonderful person I managed to chat with. I explained my issues and I'm not joking,she was so quick and efficient and kind. She remained calm throughout our chat as I can sometimes... See more
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Playing, depositing, withdrawing absolutely fine. Then suddenly made bigger withdrawl of £320. Suddenly account under verification. Waited 4 days for that. For them to now refuse to pay me my winn... See more
Company replied
Amazing bingo rooms, friendly hosts, all in all a very enjoyable and fun atmosphere. They have penny games, jackpot games and most are 1tg and 2tg share winners aswell as full house winners. Really... See more
Company replied
I love Robin Hood bingo , the hosts are so friendly and they always make me feel very welcome. Also I love getting promo emails with deposit codes, free spins and alerts for jackpot games ! The fun n... See more
Company details
Information provided by various external sources
Robin is one of the Top Bingo sites in the UK, offering up the best online bingo 24/7! Tons of Bingo Games, MEGA jackpots with prizes that reach over £1,000,000!
Contact info
4.3
Excellent
272 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Love love love this site
Love love love this site! So many games, bonuses, free spins, vouchers, bingo cards and more! Great variety of games such a wide selection to choose from! Highly recommend this site you never get bored!
July 15, 2023
Unprompted review
Reply from RobinHood Bingo
Hello Chelsea!
Thank you for your review.
We're delighted to hear that you've been having a great experience with us at Robin Hood Bingo.
Should you require any assistance, please feel free to let us know.
Wish you an awesome time with us.
Kind Regards,
Loyalty Team at Robin Hood Bingo
Reply from RobinHood Bingo
Hello Shirley,
Thank you for your review.
We're delighted to hear that you've been having a great experience with us at Robin Hood Bingo.
Should you require any assistance, please free to let us know.
Wish you an awesome time with us.
Kind Regards,
Loyalty Team at Robin Hood Bingo
ROBINHOOD BINGO are great, helpful and loyal. Their Banking cashier department don't care about members and are a complete loss.
Robinhood Bingo is my favourite site.But the company that do the verification are a complete let down. I have had documents waiting (pending) for over a month. They don't reply to my emails. I can not deposit because of this. ROBINHOOD BINGO get new banking company please 🙏.
May 23, 2023
Unprompted review
Reply from RobinHood Bingo
Hello Shirley!
Thank you for your review.
We're delighted to hear that you've been having a good experience with us at Robin Hood Bingo except with the verification process.
Thank you for the feedback and we will do our best to give you the best experience.
Should you require any assistance, please feel free to let us know.
Wish you an awesome time with us.
Kind Regards,
Robin Hood Bingo Loyalty Team
Lovely gift
Yes received my gift totally unexpected but appreciated,its nice to be thought of thanks to you all x
April 16, 2023
Unprompted review
Reply from RobinHood Bingo
Hello Brenda!
Thank you for your review.
We're delighted to hear that you like your gift and that you've been having a great experience with us at Robin Hood Bingo.
Should you require any assistance, please feel free to let us know.
Wish you an awesome time with us.
Kind Regards,
Loyalty Team at Robin Hood Bingo
Robinhood bingo is a disgrace they rob…
Robinhood bingo is a disgrace they rob you blind
May 5, 2023
Unprompted review
Reply from RobinHood Bingo
Dear Reviewer,
Thank you for taking the time to review Robin Hood Bingo. We're sorry to hear of your unpleasant experience.
We can assure you that our games are fair and unbiased, and advanced Random Number Generators (RNG) are used to determine results, ensuring all games have a truly random outcome. In addition, our games are regularly tested and regulated by an independent authority, to always ensure fairness. We are confident that our games work as they should with no technical errors. If you do have any evidence to show any errors or malfunctions, please could you provide this for further investigation.
If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at Promos@bestcareteam.com and include full details of your concerns.
Best Regards,
The Robin Hood Bingo Team
Some of these sites are completely…
Some of these sites are completely different but clearly run by the same CEO who baits people into a good signup offer then blocks the account after they realise people have signed up to all of them. Not the customers fault at all. Complete con!
April 19, 2023
Unprompted review
Reply from RobinHood Bingo
Dear Reviewer,
Thank you for taking the time to review Robin Hood Bingo. We're sorry to hear of your recent experience with our games.
We can assure you that our games are fair and unbiased, and advanced Random Number Generators (RNG) are used to determine results, ensuring all games have a truly random outcome. In addition, our games are regularly tested and regulated by an independent authority, to always ensure fairness. We are confident that our games work as they should with no technical errors. If you do have any evidence to show any errors or malfunctions, please could you provide this for further investigation.
If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at Promos@bestcareteam.com and include full details of your concerns.
Best Regards,
The Robin Hood Bingo Team
Been waiting over 10 days for my…
Been waiting over 10 days for my withdrawal. Keep getting told a few more days every time I contact. Been given excuse after excuse. This is not on! They have verified all my documents have all my details but are still holding out on paying. Do not use this site!
March 28, 2023
Unprompted review
I have never had any problems with…
I have never had any problems with deposits or withdrawals had a few decent wins . I have read some bad reviews on withdrawals but honestly never had a problem my advice would be verify your account as soon as you open it then there won’t be a problem
March 1, 2023
Unprompted review
Reply from RobinHood Bingo
Hello Janet,
Thank you for your review.
We're delighted to hear that you've been having a great experience with us at Robin Hood Bingo.
Should you require any assistance, please free to let us know.
Wish you an awesome time with us.
Kind Regards,
Loyalty Team at Robin Hood Bingo
waited 10 days now for withdrawal- not happy
waited 10 days now for withdrawal and no sign yet of money, customer service is poor, limited staff to work on complex issues, waiting to withdraw over £4000, helpline and emailing them not helpful- said it will take 3-5 business days- its taken a lot longer than that.... not happy - afte writing this, i phoned up and asked if my documents had been processed i was then told that the place i was asked to upload to was the wrong department and then gave me another location to uplaod to- each advisor i speak to is giving me a different answer, i am very upset by this, dont feel i am ever going to get my withdrawal..............edit- they now have asked for MORE id verification.....finally verified after over 2 weeks x
username kazzie060670
February 20, 2023
Unprompted review
Reply from RobinHood Bingo
Hello Karen,
Thank you for your review.
We're sorry to hear of your unpleasant experience.
Rest assured that we requested the relevant team to check on your account and do the needful.
The relevant team will reach out to you soon.
Thank you for your patience.
Kind Regards,
Loyalty Team at Robin Hood Bingo
Possible security breach??
Been a member for years with no issue. Rarely used the site, just putting a tenner in here or there. Then out of the blue I'm told my account is suspended as my details have changed. Well my details HAVE NOT changed and I've not used the site since December when I only deposited £5! The PayPal I've always used is the same as are my name and address. No explanation. I'm concerned my details have been compromised. Maybe a security breach? And they are trying to cover it up. Not good. Avoid this company (they run multiple bingo sites so be wary) Goodomens830
February 2, 2023
Unprompted review
Reply from RobinHood Bingo
Hello Goodomens830,
Thank you for your review.
We're sorry to hear that you've had an unpleasant experience.
We've forwarded your concerns to the relevant team and they will be in touch with you as soon as possible.
Thank you for your patience.
Kind Regards,
Loyalty Team at RobinHood Bingo
Wish I'd read the reviews before I…
Wish I'd read the reviews before I signed up to this bingo site....only joined for 2 days, deposited a few hundred quid , opted out for bonuses etc, wagering requirements to much, deposited again, then out of no where my account has been blocked??
have tried and tried to contact by phone no one answers.
Total scammers!!
user name is zackerybinx
January 13, 2023
Unprompted review
Reply from RobinHood Bingo
Hello David,
Thank you for your review.
We're sorry to hear of this unpleasant experience.
Rest assured that we've escalated your concerns to the relevant team and they will contact you as soon as possible.
Thank you for your patience.
Kind Regards,
Loyalty Team at Robin Hood Bingo
Still no payment from 18th November…
Still no payment from 18th November 2022 , phone number just cuts you off , emails well that's another issue takes days for a reply, issue still not resolved . Looking now to take this further as emailed manager and got nowhere .
Username is traci73
November 18, 2022
Unprompted review
Reply from RobinHood Bingo
Hello Tracey,
Thank you for your review.
We're sorry to hear of your unpleasant experience with us.
We have escalated your query to the relevant team and they will be in touch with you soon.
Thank you for your patience.
Kind Regards,
Loyalty Team at RobinHood Bingo
I've only recently joined Robin Hood…
I've only recently joined Robin Hood Bingo, although I use a lot of other sites, mainly for slots.
I've found you get a lot of playtime and have just made my first withdrawal of £500. This was requested on Sunday and was in my bank the early hours of Tuesday morning. No problems at all.
Highly recommend.
September 11, 2022
Unprompted review
Reply from RobinHood Bingo
Hi Diane,
Thank you as always for your feedback, we do use the feedback gather here to drive change internally.
The speed at which you receive your withdrawal will depend on the payment method you use.
VISA debit is currently the best option and can take as little as 30 minutes to reach your bank account once paid from our side. E-wallets such as PayPal, Skrill and Neteller may take a little longer, but generally within an hour Mastercard debit can be same day but this will depend on who you bank with, it can take 2-4 working days.
In limited circumstances, withdrawals may be delayed, but only in instances where regulatory checks are required to verify a customer’s details.
Once again ,on behalf of all of our Team , a huge thank you and may we take this ooportunity to wish you the very best of luck in all of your gameplay !
Kind regards ,
Robin Hood Bingo
I have won the daily drop and I am…
I have won the daily drop and I am still waiting for the £2600 to be withdrawn 5 days after requesting it. They don't have live support on the site so I have been on hold for over an hour on thier support telephone number and I'm still waiting for an agent to answer my call. This is very stressful and is not a good service to it's customers.
In response to the loyalty team. My username is badsquishy, I've sent 2 emails now regarding this matter and and have also spoken to someone on the phone. Still no transfer to my account. Not happy
September 9, 2022
Unprompted review
Reply from RobinHood Bingo
Hello Mike,
Thank you for your review.
We're sorry to hear of your unpleasant experience.
Could you please provide us your username so that the relevant team can assist you?
Kind Regards,
Loyalty Team
Poor poor service!!!
Poor poor service!!!! Doesnt pay out on time. Hangs up on you. Ignores your Facebook messages and emails! AVOID unless you like throwing money away!
September 5, 2022
Unprompted review
Reply from RobinHood Bingo
Hello Kelly,
Thank you for your review.
We're sorry to hear that you had an unpleasant experience with us.
Can you please provide us your username so that the relevant team can assist you?
Kind Regards,
Loyalty Team
Complete and utter rubbish and do not…
Complete and utter rubbish and do not pay out !!!!! bingo games no matter how many tickets you buy consently same players winning, ridiculous 🤣,Won a pity full 78 withdraw it and had to send emails 3 days later to see were it was, Guess what then they paid it me!!!Four deposits this morning and one win,Run people not worth your time or money
June 15, 2022
Unprompted review
Reply from RobinHood Bingo
Hello Andrea,
Thank you for your review.
We regret to hear that you had an unpleasant experience with us at RobinHood Bingo.
Can you please provide us your username so that we can assist you further?
Kind Regards,
Loyalty Team at RobinHood Bingo
Not able to claim my winnings
I signed up to this site and deposited a good bit of money. I won, which was awesome, £1000 to be exact. I withdrew this money then received an email 2 days later saying my account had been closed as I Self excluded from a sister site. How was I supposed to know it was a sister site and how was I able too deposit. They are now telling me that I will not be receiving my £1000 win, which is disgusting. I would recommend that people do not use this site or any other sister site as it could happen to you too.
My user name is pingding79
June 14, 2022
Unprompted review
Reply from RobinHood Bingo
Hello Denise,
Thank you for your review.
Can you please provide us your username so that the relevant team can assist you?
Kind Regards,
Loyalty Team at RobinHood Bingo
ive been playing on this app for a…
ive been playing on this app for a while i won £100 had no trouble withdrawing it, but now i cant seem to get on the app at all why is that??? i still have money in it to play and the app wont work
January 8, 2022
Unprompted review
Reply from RobinHood Bingo
Hello Sioned,
Thank you for your review.
Can you please provide us your username so that the relevant team can assist you?
Looking forward to hearing from you.
Kind Regards,
Loyalty Team at Robin Hood Bingo
New player and just been blocked
New player and just joined RHB, due to not being able to deposit straight away my account has been blocked. Other sites don't do this so why do RHB?
December 30, 2021
Unprompted review
Reply from RobinHood Bingo
Hello Barry,
Thank you for your review.
Can you please provide us your username so that the relevant team can assist you?
Looking forward to hearing from you.
Kind Regards,
Loyalty Team
Bingo payouts very low for the price…
Bingo payouts very low for the price they take per ticket
September 20, 2021
Unprompted review
Reply from RobinHood Bingo
Hello Wilma,
Thank you for your review.
Can you please provide us your username so that the relevant team can reach out to you?
Kind Regards,
Robin Hood Bingo
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